The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 65 MPH, the image of a key was illuminated on the instrument panel. The contact stated that while inspecting the vehicle at the residence, the contact became aware that there was an oil leak on the ground underneath the engine. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that one of the cylinders in the engine was failing and there was an unstated failure within the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,322.

- West Covina, CA, USA

The contact owned a 2017 Ford F-150. The contact stated while driving 60 MPH, the vehicle downshifted unexpectedly with no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 108,000. The VIN was not available.

- Foristell, MO, USA

The contact owns a 2017 Ford F-150. The contact stated while decelerating, the transmission seized in third gear. The contact stated that later while attempting to accelerate from a stop light, the vehicle failed to immediately accelerate forward. The contact stated that while driving at highway speeds, the transmission failed to shift from fifth to six gear. During the failure, the RPMs increased but the vehicle failed to respond as needed. The vehicle was taken to the local mechanic who replaced the transmission fluid, but the failure persisted. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 120,000.

- Imperial, MO, USA

While driving down the interstate the truck randomly started shifting into all the gears randomly which was making the rear tires seem to lock up. The dash instrument panel had the gears randomly cycling through them also.

- Georgetown, KY, USA

On 8/19/24 the transmission started slipping mildly. 8/20/24 slipping progresses to total failure to engage. I was on the highway (10 miles out of town) when it became clear I would not make it to my destination- I pulled off at a driveway to turn around and attempt to make it to my mechanic. At the driveway, I placed the gearshift in reverse to make a 3 point turn; the gear would not engage and the truck rolled back into a ditch, with 1 tire suspended in the air, tetering at a wavering 45 degree angle. Leaning weight of all passengers uphill and placing truck in 4-high, the transmission did engage in drive and I was fortunately able to avert the seemingly inevitable rolling of the vehicle, and we were able to pull out onto the road. Terrifying. We made it to my mechanic, who ran codes and got: PO 772-00 and P2704-00. He sent me to the transmission shop, who told me they will not touch a Ford 10 spd tranny because they have so many problems. The Ford dealer has advised it needs a new transmission tot he tone of $10k. They encouraged contacting Ford Corporate. Ford Corporate informed me that yes, the 10 spd transmission do have a lot of known problems, and there are a number of recalls, based on date of manufacture and batch manufactured at specific plants. Though my truck is exhibiting the same catastrophic failure of the transmission as those recalled, Ford informed me my batch is not included in the recall and thus they will do absolutely nothing to help me and the pay will be my responsibility out of pocket. My case # with Ford corporate is CXH02611974.

- Salida, CO, USA

I-??ve taken the truck to a ford dealership and after running diagnostics they-??ve told me they have to replace the whole transmission the problems I reported before they ran diagnostics were that when driving on hills or moving from a stop to get into traffic the vehicle will go from 4th gear to 1st and won't accelerate. When going into reverse it buffers and takes a second to engage in gear. After this happens I'm alerted with "Powertrain system fault" This causes a safety issue for me and others because on hills it won't accelerate and it rolls backwards. From a stop trying to get into traffic it won't move and becomes a collision waiting to happen. Before I took it in to a Ford dealership to look at, these problems became an everyday issue and the problems always happen and I was forced to not drive it to avoid further damage. The only warnings are "Powertrain System fault" No symptoms and first appeared late June of 2024.

- Oregon City , OR, USA

The contact owns a 2017 Ford F-150. The contact stated while driving 45 MPH, the vehicle hesitated and shifted out of gear independently. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission had failed and needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified on the failure. The approximate failure mileage was 48,000.

- Thornton, CO, USA

Vehicle stuck in 7th gear upon starting.

- Wright City, MO, USA

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with no warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000.

- Clinton, MD, USA

Ive had a few incidents where the vehicle shifted so hard into a lower gear that the tires made a sound. I thought the truck was going to break. I can have some one behind and I would be rear ended. My truck will get in a wreck just a matter of time. Especially if there is a turn, rain, snow, ice, a hill, or someone behind me. Other incidents with the powertrain have happened like not wanting to shift and the lights start blinking. The truck doesn't know what to do. So if this happens at a stop light, a stop sign, parking lot on the highway, I will probably get in a wreck. I've had it checked by a couple mechanics and they don't know. Its all over the forums of people having issues but nobody has a solution. And if there is a solution its very expensive. And not really sure if that fixes the issue. Its a very unsafe vehicle and only a matter of time before Ford gets sued for millions. I've already made a claim with Ford. They have refused to help me in the situation.

- Fortuna, CA, USA

When driving on hills or moving from a stop to get into traffic the vehicle will go from 4th gear to 1st and won-??t accelerate. After this happens I-??m alerted with -??Powertrain system fault-??. This causes a safety issue for me and others because on hills it won-??t accelerate and it rolls backwards. From a stop trying to get into traffic it won-??t move and becomes a collision waiting to happen. This problem happens very frequently but hasn-??t been confirmed or inspected yet. The only warnings are -??Powertrain System fault-?? No systems and first appeared late June of 2024

- Oregon City , OR, USA

Transmission downshifted at highway speed in rush hour traffic and locked up rear tires

- Perry, OH, USA

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, there was a loud rattling sound coming from the engine compartment. Additionally, the contact stated that on several occasions while driving at various speeds, the transmission failed to operate properly. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 63,000.

- Independence, KY, USA

My transmission will down shift into 2 gear no matter how fast I'm driving and my gear position on the dash goes out but no check engine like has come on yet this has happened multiple times in the pass couple weeks. The last time I was driving at 65 MPH and the truck down shifted and locked the back tires up and motor RPM hit 8000. The truck slid about 200 yards before it slowed down and started shifting back into 6th gear. I was pushed up into the steering wheel if my seat belt would have stopped me I could have hit the windshield. I refuse to drive this truck until it is fixed and can be proven it will not happen again. Thanks for looking into this...

- Waycross, GA, USA

Truck makes loud clanking noises while shifting. Has very hard shifts between gears upon acceleration and braking. Holds transmission in certain gear till the truck almost redlines before it very aggressively shifts. Makes a grinding type sound when accelerating at low rpm.

- Sheridan, WY, USA

The contact owns a 2017 Ford F-150. The contact stated while driving approximately 50 MPH, the transmission unexpectedly downshifted. In addition, the contact stated the transmission would remain stuck in 1st gear. The vehicle was taken to a local dealer where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 24V444000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

- Ponte Vedra Beach, FL, USA

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, and the vehicle stalled. The power train warning light was illuminated. The vehicle was able to restart; however, the failure recurred while driving. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.

- New Berlin, WI, USA

I am writing to formally submit a complaint regarding persistent and significant issues with the cam phasers in my 2017 Ford F-150 EcoBoost. I purchased the vehicle in December 2019 with 40,000 miles on it. Since then, I have experienced ongoing cam phaser problems, which have led to considerable inconvenience and expense. In February 2022, with 92,000 miles on the vehicle, I took it to a dealership for reprogramming as per Ford-??s Customer Satisfaction Program (CSP). Unfortunately, this did not resolve the issue. The cam phaser problems persisted, ultimately resulting in a major repair on June 17, 2024, when the truck had 134,000 miles, costing $4,100. The repair involved: -??Checking engine light diagnosis and verification of cam phaser failure. -??Removal and replacement of timing chains, phasers, chain tensioners, valve covers, gaskets, and other related components. -??Reinstallation and testing to ensure the problem was resolved. I believe Ford should cover these costs since the cam phaser issue is widely known and documented as a design flaw in the 3.5L EcoBoost engines, particularly those produced before 2021. Ford acknowledged this issue and updated the cam phaser design in 2021, but many owners, including myself, have experienced failures despite adhering to recommended maintenance and service procedures. I urge the NHTSA to investigate this matter further and hold Ford accountable for the costs associated with these known defects. Thank you for your attention to this matter.

- Nocona, TX, USA

My F150 has had the VCTS Units replaced four times. Two times at my expense costing me over $2000 each time. Ford fixed the problem under warranty once while it was still under warranty. They also did a reprogram that was to fix the problem but the problem did come back. I have now had to replace the VCTS twice at my expense for a total of four times since purchasing the truck and each time I am told the new parts are the fix. The second problem is the transmission slams out of gear while accelerating to pass other cars. Truck started to jerk and stop and shift sporadically into different gears. attached is one receipt. More are available. I will have one more after today's submission for nearly $2000 is repair for the same fix in under 50,000 miles since the last fix.

- St. Germain, WI, USA

2017 Ford F150 5.0 w/6speed transmission experienced the following: While stopped at the redlight with brakes applied, my vehicle lunged forward as if hit from behind. After the light turned green, I accelerating, my truck throws up a message on dashboard with the orange wrench saying See Manual while at the same time, the transmission downshifted to 2nd gear for a few seconds then accelerated normally. After about 30 seconds, the message disappeared. No check engine light yet. Two evenings later, my truck downshifted to 2nd gear again for 2-3 seconds while driving at 60 mph then upshifted to 6th gear, the gear indicator (P R N D M 1 2) started to show that I was not in any gear then showed then I was in neutral. This neutral indication lasted until I got home 5 mins later.

- Pearland, TX, USA