10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 27,914 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to indicate the transmission shift position. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power train warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V053000 (Power Train, Electrical System), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 159,000.
- Beulaville, NC, USA
When on a curve and coasting to a lower speed, when you go to accelerate, the transmission downshifts to second gear which made my rear end spin and hit the median. If there would not have been a median, I would have went into oncoming traffic
- El Paso, TX, USA
The contact owns a 2017 Ford F-150. The contact stated while operating the vehicle, the transmission experienced hard shifting while shifting into lower gears. Additionally, on several occasions, the transmission disconnected causing the vehicle the lose motive power and decelerate. The vehicle was taken to the local dealer who diagnosed that the transmission CDF Drum was faulty and needed to be replaced. The vehicle was not yet repaired. The contact also indicated that a loud noise was present when starting the vehicle due to a faulty engine cam phaser. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 102,500.
- Madison, MS, USA
A chronic oil leak from the plastic oil pan. It has been fixed once in 2019, replaced in 2022 and again needs replacement in 2024. Only 39500 miles on the vehicle.
- Wallkill, NY, USA
While traveling down the highway at 60 plus MPH, my vehicle had shifted out of drive position into almost like a neutral position with the RPMS sky rocketing and then engaging in a much lower gear being 1st. This happening all so fast the vehicles back tires locked up and caused the vehicle to fish tail. This is the second time this has happened. The gear indicator on the dash then flashed between park reverse neutral and drive and manual 1 and 2. When this happens I have to try and pull over putting the shifter in park turning off the ignition and then trying to restart.
- Newfield , NY, USA
Random downshift, loss of engine power, then power comes back at high RPMs then truck recovers. This has happened 3 times. Today, I was driving at approximately 55mph, with no throttle variation, the truck lost power and downshifted. Whatever gear it found it was enough to bark the tires.
- Meridian, OK, USA
The contact owns a 2017 Ford F-150. The contact stated that after towing a camper, the contact became aware that the front of the camper and the rear of the truck was covered in transmission oil. On another occasion, after parking the vehicle, the contact noticed transmission oil on the ground underneath the vehicle towards the rear end. The contact stated that despite repairs, the failure remained persistent. The vehicle had been taken to the dealer who diagnosed that the oil pan had failed. The oil pan had been replaced four times. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 23,345.
- Titusville, FL, USA
The 3.5 Ecoboost engine began making metal rattling on cold startups. Was told the cam phasers needed replacement. Was told no longer under warranty. I have located a customer satisfaction program 21N03. This program replaced these cam phasers under warranty, however only up until January 1, 2023. My truck had just under the 69,999. At 68,204 miles. However outside the January 2023 date. I don't understand why I would be punished because my vehicle has a low mileage yearly use. Ford had acknowledged with again the customer satisfaction program 21N03. Again I feel punished because I did not drive a lot of miles. Bill was $3983.84. In the program they would proration up to 89,999 miles, but again out of the window.
- Blue Grass, IA, USA
The contact owns a 2017 Ford F-150. The vehicle was repaired under Customer Satisfaction Program: 21N08 Transmission Judder (Power Train) however, while driving at 35 MPH, the vehicle was jerking. Additionally, the gear shifter was stuck and there was an abnormal sound coming from the transmission. The vehicle was taken to an independent mechanic where it was diagnosed as a low-voltage failure and several unknown codes. The battery was replaced but the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the timing belt tensioner and the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.
- Nitro, WV, USA
I am aware of the cam phase issue with 2017-2020 F150s 3.5 Eco Boost. I have 68K miles and I took it to the dealership as my cam phasers are failing and making the engine loud and ready to fail. The repair bill is 4K and I called Ford Customer Care. They told me to file a complaint with NHTSA and my case # is CXH-01938744. Customer Satisfaction Program 21N03 -?" Supplement #1 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement REF: Customer Satisfaction Program 21N03 Dated March 2, 2021 New! REASON FOR THIS SUPPLEMENT They told my vehicle should be covered. I am never received the mailing about the issue. I am the original owner and I had a ford extended warranty.
- Rocklin, CA, USA
When merging onto the freeway (60MPH) a wrench icon illuminated and my engine shifted to 3rd gear (limp mode) causing my entire truck to jerk forward. I was then forced to pull off the freeway with my engine RPM's upward near 4000. Once I was able to safely pull off the roadway. I turned off my truck and attempted to turn it back on with no avail. The engine would not even attempt to turn over. I eventually got the truck to start and drove it to the nearest ford dealership to have the now illuminated check engine light code read. The code said "error on the transmission range sensor". Ford cleared the code and sent me on my way. The same exact incident occurred 2 more times and is now having a $1200 repair to the transmission on a part called the "molded lead frame" It appears this same issue is prevalent in the same transmission (6R80) on older models 09-13 and there was a recall issued. my hopes is to bring awareness to NHSTA in order to further the recall for all ford's to have their lead frames replaced before a more significant issue arises when someone is driving on the freeway.
- Gilroy, CA, USA
This has happened several times and at random. While accelerating normally truck has randomly downshifted into lower gear causing abrupt and unexpected deceleration. Was nearly rear ended by driver following.
- West Jefferson , NC, USA
The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the vehicle failed to accelerate as needed. The transmission was shifted hard, and the vehicle jolted. There was a knocking and chiming sound detected in the engine compartment. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA hotline. The approximate failure mileage was 32,000.
- Deerfield, IL, USA
The contact owns a 2017 Ford F-150. The contact stated that while driving 20-30 MPH, there was an abnormal grinding sound coming from the front of the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the grinding sound was due to the Four-wheel Drive system attempt to engage erroneously. A transmission software update was performed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
- Attleboro, MA, USA
Very scary and I was only going about 25 mph. Had I been in a freeway it could-??ve been much worse. Transmission display started glitching in and out. Truck started shifting on its own violently, even screeching its tires at one point. It could not decide what gear it was supposed to be in. I pulled over and turned truck off. Attempted to restart but truck would not start because it apparently did not think it was in park. Tow truck showed up. Vehicle then started and check engine light appeared. Truck was towed to Ford dealer-transmission control module deemed bad and had to be replaced. Problem had happened weekend before and check engine light came on. I took to auto zone right next to where I was and they pulled the code -??P0706.-?? But code was cleared and check engine light went off. I managed to make it home and called ford and told them what truck was doing. They told me there was nothing they could do without the check engine light on to diagnose it and to keep driving it until it happened again and the check engine light came on. The next weekend was the first time I had attempted to drive it because I did not feel safe in it.
- Needville, TX, USA
the transmission has had a few problems, but it started to not go into gear and I almost got destroyed by a large truck pulling out of my road since my truck would not go out of 1st gear and then all of a sudden jumped to 4th gear and took off.
- Edwardsburg, MI, USA
The contact owns a 2017 Ford F-150. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The service light remained illuminated, and the vehicle shuddered and hesitated to accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 68,000.
- Evans, GA, USA
The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, there was a rattling sound coming from the engine compartment and the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed a vapor blockage was present in the engine and all the four VCT units needed to be replaced. The VCT units were replaced, and the vehicle was repaired. Additionally, while driving at various speeds, there was a whistling sound underneath the vehicle. The vehicle was taken to the local dealer who diagnosed that the transmission separator plate was faulty due to corrosion buildup and was pushing against the torque converter. The transmission separator plate was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 39,500.
- Bel Air, MD, USA
The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 70 MPH, the transmission erroneously downshifted, causing the vehicle to decelerate to 50 MPH. After restarting the vehicle, the transmission failed to shift above second gear and failed to exceed 50 MPH while driving. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 180,000.
- Windsor, NC, USA
- Aledo, TX, USA