10.0

really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
3 / 0
Average Mileage:
37,709 miles

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« Read the previous 20 complaints

problem #26

Jul 102019

F-150

  • 34,000 miles
Driving from California to Oregon through Nevada on interstate when vehicle started to overheat Nevada dealer would not even look at the vehicle. Informed Ford Motor Company. Continued to Oregon and then on to bozeman Montana. Vehicle is now at bozeman Ford having the motor dismantled for diagnosis. Was told there is a issue with the number one cylinder, Ford corporation has not been of any help what so ever.

- Manhattan, MT, USA

problem #25

May 132019

F-150

  • 38,000 miles
Rattle on start up. This truck sat for a couple of hours to over night and the engine sounded like a diesel for between 15 and 30 seconds. This seems to be a common issue with the truck engine the 3.5L ecoboost. A google search shows this is a very common issue and requires the engine to be torn down. The common problem seems to be the timing chain and timing chain tensioners. Ford Corp was absolutely worthless in supporting this repair. The dealer was absolutely wonderful. My truck was taken to the dealer on May 13 and I might get it August 16 or 17. Parts were ordered on May 15 and estimated delivery was July 31. That's unsatisfactory! Ford did not have any parts as there are so many engines being repaird for this issue.

- Hernando, MS, USA

problem #24

Jul 282019

F-150

  • 24,600 miles
While driving my 2017 frod F 150, 2.7 ecoboost engine with my travel trailer in tow. My engine stopped running as I came to stop at the end of an exit ramp. I was able to manually start the engine but it repeatedly stalled if I did not push on the accelerator. This problem persisted for several more stop intersections as I made my way home. I had been traveling back from a trip towing my tt and had maintained a speed around 65 to 70 mph. I had travel probably close to 200 miles since my last stop. Had no prior issues during my trip and at no time during the issue was I ever warned of an issue. No codes were stored. The only light that come on on the dash was the battery light when the engine stalled.

- Indianapolis, IN, USA

problem #23

Jun 212019

F-150

  • 24,900 miles
Upon cold start vehicle blows blueish/white smoke for approximately 6-8 seconds then stops. Does not smoke while driving and vehicle runs just fine otherwise. Took to dealership and they said it was a PCV valve stuck open and they relaced it.....that didn't fix the problem.

- Las Vegas, NV, USA

problem #22

Mar 012019

F-150

  • 25,000 miles
Cold cranking noise concerning ecoboost system and lifters...making loud noise and I am being told it's normal...plus clunking noise underneath my truck that sounds like the motor or the drive shafts is going to fall out...I am also being told by dealership that this is normal...I know better...the truck is defective and unsafe. Now they are refusing to address the issues.

- Lakeside, CA, USA

problem #21

Jan 252019

F-150

  • 15,000 miles
Since 15,000 miles vehicle emits excessive burnt engine oil smoke from exhaust during initial start up. Ford became aware of this March 19, 2019 under Ford case cas17456883, vehicle now has 19,000 miles, and not fixed to date. Additionally, engine does not comply with federal or state emission standards. Exhaust system, exhaust sensors, and catalytic converter is contaminated.

- Goodyear, AZ, USA

problem #20

Jan 242019

F-150

  • 46,000 miles
On 01-24-2019, I stopped at a red light and noticed an odor coming from my 2017 Ford F-150 truck and saw some smoke coming from under the hood. A motorist next to me pointed to the bottom of the truck; I rolled down the window and he said he thought there was a fire under the truck. I pulled over, shut off the truck, saw a small fire on the frame under the engine. The other motorist put it out with a fire extinguisher. A state police officer called the fire dept. Who further extinguished the smoldering. The vehicle was towed. My insurance company sent an adjuster who concluded that the fire was caused by a failed pinon seal in the differential, which is part of the power train. The legal department of Ford Motor Co. (office of general counsel) stated that the fire occurred because the vehicle was driven on pavement in 4WD. I assert that this is not true and is a tactic of Ford Motor Co. To avoid honoring their product warranty or taking responsibility for a potential safety hazard.

- Gallup, NM, USA

problem #19

May 072019

F-150

  • miles
Oil pan leaking oil from rtv

- West Bend, WI, USA

problem #18

Mar 012019

F-150 6-cyl

  • 35,700 miles
The contact owns a 2017 Ford F-150. When starting the vehicle, the contact noticed blue smoke coming from the exhaust pipe. There were no warning indicators illuminated. The vehicle was taken to sill-terhar motors (150 alter St, broomfield, co 80020, (303) 469-1801), but a failure could not be found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,700.

- Arvada, CO, USA

problem #17

Apr 192019

F-150

  • 20,000 miles
The contact owns a 2017 Ford F-150. While driving at any speed, the engine made a grinding sound without warning. The vehicle was taken to norris Ford (410-285-0200, located at 901 merritt blvd, baltimore, md 21222) where it was determined that the sound was normal and no failure code was found. The contact was provided a rental vehicle while the technician kept the vehicle for observation. The technician later diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure and promised to call the contact back. The contact was not called back. The vehicle was not repaired. The failure mileage was approximately 20,000. The VIN was not provided.

- Bel Air, MD, USA

problem #16

Nov 082018

F-150

  • miles
At only 19K miles I developed a timing chain issue. Its a known that the dealer tells me is perfectly normal.

- The Colony, TX, USA

problem #15

Feb 192019

F-150

  • 44,000 miles
The contact owns a 2017 Ford F-150. While driving approximately 50 mph, a fire started in the engine compartment and smoke emerged from under the hood. The contact pulled the vehicle over to the side of the road. The police and fire departments were present and the fire was extinguished by the fire department. A police report was not filed. The vehicle was towed to a lot and then towed to burnworth zollars Ford (309 w us-6, ligonier, in 46767). The vehicle was retrieved by the insurance company. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 44,000.

- Elkhart, IN, USA

problem #14

Jan 032019

F-150

  • 33,000 miles
While driving. Vehicle loses all electrical and engine power without warning, a complete failure. Had towed to Ford shop and could not be diagnosed and no fault code was generated. Vehicle was returned without repair. A few days later, vehicle died again. No electric no power in the middle of road. I am I a wheel chair and could not get out. Returned to shop today and am awaiting them to try to recreate the issue because no warning lights for codes are being generated when it fails. This failure could be fatal if within an intersection or other dangerous scenarios are present. Lose of power to steering, brakes. All functions are lost that engine power and electrical power operate>

- Middleburg, FL, USA

problem #13

May 152018

F-150

  • 14,000 miles
I bought 2017 F-150 platinum from levittown Ford I own it less than 1 year and have now 15,000 miles on it. My problem first started around may of 2018 it was random happening off and on I was getting a grinding noise when I started the truck only when I stared in usually first thing in the morning or if it sat for more than 6 or more hours. The problem got worse as the summer progressed I made my first appointment with stevens Ford on 07/10/2018 after being told they had a back log of several weeks and this was the earliest appointment I could get. Well I picked up the car at night and the claim they did not hear the noise yet on the receipt it says due shop over load. So I made a appointment with the dealership I bought it from and the earliest date I could get was 07/25/2018 and they were finally able to diagnose the problem being the timing chain and cams as per attached paper work. I was without my vehicle for almost one month and now after picking it up I still feel a slippage in the engine as I drive it. Now after doing extensive research I have found that the 3.5 6 cylinder eco boost engine has had this problem dating back to 2004 and have really never fixed the problem. It usually effects the engine after the 60,000 warranty expires and I have rarely seen this occur in a truck as new as mine. I am fighting with Ford on all avenues to get my truck bought back by them because I have lost all confidence in this product.

- Farmingville, NY, USA

problem #12

Jun 182018

F-150

  • 22,000 miles
Vehicle has 23K miles and blue smoke billows from the tailpipe on cold startup. The dealership replaced the cylinder heads and various O rings and advised that the smoke should stop after 1-2 weeks. It did not. I returned the truck to the dealer in 2 weeks and they inspected the truck for 3 days concluding that it runs "as designed". blue smokes still billows from the tailpipe on cold startup with no apparent help from Ford or my local dealership!

- Lavon, TX, USA

problem #11

Jun 012018

F-150

  • 9,000 miles
Engine knocking on a cold startup. The knock is more easily heard from the passenger side of the vehicle. The knocking is the most noticeable for the first 30 seconds of startup. This occurs every day. The amount of knocking follows an increase in engine RPM.

- Yukon, OK, USA

problem #10

Jun 152018

F-150

  • 14,000 miles
The contact owns a 2017 Ford F-150. While driving 75 mph with the cruise control activated, the vehicle decelerated to 30 mph without warning. The contact stated that the vehicle exhibited the same symptoms as listed in tsb: Ssm46829 (electrical system: Integrated trailer brake control). The vehicle was taken to eddie preuitt Ford, Inc. (710 us-31 hartselle, al 35640, 256-773-2578) where it was diagnosed that the throttle sensor failed. The vehicle was repaired, but the failure recurred. The manufacturer was notified and did not assist. The failure mileage was 14,000.

- Hartselle, AL, USA

problem #9

Dec 182017

F-150

  • 7,300 miles
The contact owns a 2017 Ford F-150. The contact stated that the vehicle was taken to the dealer (vonderau Ford, 1912 N mechanic St, el campo, tx 77437) for the first oil change, the mechanic noticed that the oil pan leaked oil. The mechanic diagnosed that the plastic oil pan was cracked. The failure occurred without warning. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 7,300.

- Markham, TX, USA

problem #8

Jul 012017

F-150

  • 100 miles
With the vehicle in park, with the weight of the vehicle resting on the transmission's parking pawl, or resting on the parking brake, when the engine is started, there is an intermittent clunk that can be heard. It can vary from no clunk to a very loud clunk that can be heard from 40ft or more. This can happen when vehicle is hot, cold, driven short distances or long distances, on an incline or not. The 3 dealerships have reproduced the issue, but have called it normal or a characteristic. One dealership's service director says his demo vehicles make the same noise and that adding bigger tires and a lift kit made it worse. He also said and I quote "because its not abnormal, there is no fix". he stated that Ford techline says its normal as well. Videos I posted on youtube: Https://www.youtube.com/watch"V=affugorbwts 2017 F150 driveshaft clunking on engine start 3 level grade resting on brake https://www.youtube.com/watch?V=5fgkiolhceu 2017 F150 clunk can be heard 40 feet away on startup version 2 https://www.youtube.com/watch"V=O8U0sdnags0 2017 F150 driveshaft clunking on engine start 4 inclined resting on transmission in park

- Georgetown, TX, USA

problem #7

Oct 292017

F-150

  • 8,000 miles
The engine shut off and the truck rolled to a stop. Meanwhile, several warning messages flashed on the instrument panel and smoke began pouring from under the hood. I got out and looked under the vehicle and sparks were profusely flying. I walked away from the vehicle and the engine ignited within 5 seconds. The entire incident occurred within 10-15 seconds. The vehicle was totaled.

- Morrisville, NC, USA

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