I have a 2017 F-150 3.5 Ecoboost and contacted my local Ford dealership and was told my vehicle does not have a recall on the cam phasers but there is a recall on this faulty parts and I'm experiencing these parts failing with only 73,000 miles. Would there be a program I could qualify for to help with the replacement of these faulty parts ? Thank you.

- Hendersonville, NC, USA

The contact owns a 2017 Ford F-150. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that an unknown software update needed to be performed. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer to be diagnosed. The contact was informed that the cam phasers needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 73,900.

- Mount Holly Springs, PA, USA

My F150 Truck dropped out of gear (5th ) to lower gear while driving. Which is very dangerous and caused almost a potential accident. Seem the power train in transmission and sensors had issue keeping truck in gear. Seems to be an issue on previous F150s and alot of 2017 models

- Atlanta , GA, USA

Ford had done a recall on the cam phasers for the ford raptor. The cam phasers were replaced by ford. Now we are having issues with them again just 3 years later and ford will not provide any assistance with repairs which cost around 5000 dollars to fix. We bought this truck 6 months ago. I don-??t think it-??s fair or possible for there to already be an issue as this part was only replaced 3 years ago.

- Phoenix , AZ, USA

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 51,000.

- Pulaski, VA, USA

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was a heavy white smoke coming from the exhaust pipe. There was no warning light illuminated. The contact stated that the failure had occurred when the vehicle was purchased. The contact stated that the vehicle was covered under warranty and was repaired by the dealer. The contact called the dealer and was informed of a possible recall for the failure; however, the VIN was not included. The vehicle was not repaired. The contact called the manufacturer and was informed that the vehicle was no longer covered under warranty. The failure milage was approximately 169,000.

- Chesapeake, VA, USA

The contact owns a 2017 Ford F-150. The contact stated while cold starting the vehicle, there was an abnormal amount of white smoke coming from the tail pipes with a burning odor outside of the vehicle. The vehicle was taken to a dealer where it was determined that the cylinder head was cracked, and either the cylinder head or the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

- Lakeland, TN, USA

My truck, a 2017 Ford F-150 3.5L Ecoboost, started making a very loud rattling noise every time I started the engine in the morning. After doing some research online, it became apparent that the issue was due to my VCT (Variable Camshaft Timing). VCT is a FORD DEVELOPED technology that supposedly improves engine performance, fuel efficiency and reduces emissions. I was sold on this technology when I purchased the truck brand new from the dealership back in 2017. I brought my truck into the Ford dealership where I purchased the truck, and was told that this is a KNOWN issue with my particular model. Apparently, Ford is aware of this issue because the Gen 1 trucks (older versions of mine) had the same issue. The problem was supposedly fixed in the Gen 2 versions (my truck), but it turns out that is not true. Ford even has a financial aid program for this problem, where they help cover costs for repair if the truck is under 70k miles or under 84 months old. My truck has 56k miles on it, but is 86 months old, so I am being denied financial compensation. This should be a recall because Ford developed this technology and is clearly aware of the issue. Not only is my truck not maintaining steady RPM, it has reduced power output and I am worried about it seizing or stalling on the freeway while driving. My family and I have driven Ford vehicles forever and we have been very loyal customers for generations. It's a shame to say that I am very disappointed in Ford as a company and will no longer be buying their products moving forward. This needs to be recalled and Ford's customers deserve to be compensated for this ineffective Ford developed technology.

- Livermore, CA, USA

2017 F150 - V8 - 6Sp/Automatic Transmission; Original Owner; 91.5k miles; lead frame issue.. Vehicle downshifted on it's own and check engine light came on.. additional issues with vehicle not starting and transmission not showing in gear.. Dealership finally diagnosed with lead frame issue.. Research shows recall on 2011>2016 F150's for identical issues and lead frame replacement but tells me that although recalls show a pattern, my 2017 is not covered! $1519 repair!!

- Glenmoore, PA, USA

Cam phaser needs replaced. Received Customer Satisfaction Program letter 21B10 in October 2021 which expired on February 28, 2022. At the time I wasn-??t having the problem so I filed the letter away. Berglund Ford has determined my undesirable noise issue is indeed the cam phaser. I need the CSP letter to be reissued with a current date so my truck can be fixed and mailed to my current address please. I understand the same dealership currently has 3 Ford trucks in their service department for the same reason. Why has this issue not been adjusted as a recall instead of a Customer Satisfaction issue? The undesirable noise is getting worse and distracting when I-??m driving. I only have a little under 40,000 miles on my truck and it has been well maintained.

- Roanoke, VA, USA

My cam phasers are starting to go out vehicle has 97,000 miles. Also, the screen display for stereo goes black frequently.

- Oberlin, KS, USA

My engine had cam phasers problems prior to the release of the recall (found here [XXX] ). Approximately 50,000 miles later the problem happened again because the new phasers were the same faulty design as the old ones. The recall fixes the issue with a new design phasers. However due to the way it's worded, Ford refuses to repair my vehicle. There should be a new recall extending the time frame and mileage. Mileage should also be counted between repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Carson, CA, USA

Transmission down shifted into first gear. The tires locked up and the truck began sliding down the highway. I managed to steer the vehicle to the side of the road.I was driving about 60mph down a fairly busy highway. After the vehicle came to a stop it had to be towed to a dealership.

- Breaux Bridge , LA, USA

The codes I uploaded the dealer is telling us that it is now requiring a new engine. All of the issues has an NTHS bulletin and is a recall on the same trucks same year except my Vin is cut off and not included, but is having the same exact issues as the ones in the recalls

- Bargersville, IN, USA

The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 65 MPH, the image of a key was illuminated on the instrument panel. The contact stated that while inspecting the vehicle at the residence, the contact became aware that there was an oil leak on the ground underneath the engine. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that one of the cylinders in the engine was failing and there was an unstated failure within the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,322.

- West Covina, CA, USA

After the vehicle was started, it made a loud fatal noise. When the engine was opened up, it had a broken timing chain and bent valves. Warning lights appeared after the motor quit. The vehicle had only 44,000 miles and was not used roughly. It had the routine oil changes. We contacted the local dealership and was told that it may take more than a year to get a replacement engine and that because it was out of warranty, there was nothing that could be done for us. We have the vehicle in a storage area while we try to decide what to do with it.

- Thief River Falls, Mn 56701, MN, USA

The contact owns a 2017 Ford F-150. The contact stated while driving 35 MPH, the check engine warning light illuminated. Additionally, the contact stated that while the vehicle was parked, he observed a noise coming from the engine compartment. The vehicle was restarted but the failure persisted. The vehicle was taken to a dealer where it was diagnosed that the cam phasers were fractured and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 36,350.

- Sioux City, IA, USA

rattle during start up. VCT Cam phaser/timing chain tensioner rattle when starting up. Possible loss of oil pressure in the tensioner.

- Bend, OR, USA

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, there was a rattling sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The contact was informed of the Technical Service Bulletin: 23-2143; however, the contact was informed that the bulletin had expired. The contact stated that the vehicle had been taken to the dealer for the persistent failure since September 2022. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under any special programs or recalls. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 72,200.

- Cazenovia, NY, USA

I-??ve taken the truck to a ford dealership and after running diagnostics they-??ve told me they have to replace the whole transmission the problems I reported before they ran diagnostics were that when driving on hills or moving from a stop to get into traffic the vehicle will go from 4th gear to 1st and won't accelerate. When going into reverse it buffers and takes a second to engage in gear. After this happens I'm alerted with "Powertrain system fault" This causes a safety issue for me and others because on hills it won't accelerate and it rolls backwards. From a stop trying to get into traffic it won't move and becomes a collision waiting to happen. Before I took it in to a Ford dealership to look at, these problems became an everyday issue and the problems always happen and I was forced to not drive it to avoid further damage. The only warnings are "Powertrain System fault" No symptoms and first appeared late June of 2024.

- Oregon City , OR, USA