The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, there was a loud rattling sound coming from the engine compartment. Additionally, while driving at various speeds, there was a loud noise coming from the engine compartment. The vehicle was not diagnosed or repaired; however, the mechanic observed the rattling sound and associated the sound with the cam phaser. The manufacturer was notified of the failure. The failure mileage was 60,000.

- Hellertown, PA, USA

The contact owns a 2017 Ford F-150. The contact stated that while his son was driving approximately 60-70 MPH, the low oil pressure warning light illuminated, and the vehicle stalled. The contact's son was able to pull over to the side of the road. The vehicle failed to restart and was towed to an unknown dealer, where it was diagnosed with engine failure. The dealer informed the contact that the failure could be related to a defective oil pump, and that there were metal shavings inside the oil. The vehicle was then towed to the private dealer where it was purchased, and the same assessment was made. The dealer determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 156,000.

- Brick, NJ, USA

The contact owns a 2017 Ford F-150. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a case would be submitted for goodwill assistance. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

- Matthews, NC, USA

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, an unknown error message was displayed on the instrument panel. There was no warning light illuminated. The vehicle was turned off and failed to restart. The contact stated that an unknown warning light was illuminated. The contact pushed the vehicle over to the shoulder of the roadway. The contact stated that the failure had occurred in the middle of the highway with his two minor children seated inside the vehicle during the failure. The vehicle was towed to the dealer where it was diagnosed with a fractured oil valve cover, allowing oil to drain onto the alternator and connector. The contact was informed that the oil valve cover and alternator needed to be replaced. In addition, the contact was informed that the oil pressure sensor needed to be replaced. The contact was informed that the failure was the result of the oil pan leaking. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 80,000.

- Meridian, ID, USA

On a regular and routine basis, the vehicle is known to have difficulty in shifting between 3rd and 5th gear. Often times, while shifting, the transmission will hesitate to shift before lurching into the next gear. The vehicle is equipped with a 10R80 transmission and has previously encountered issues with the Cam Phasers. Cam Phasers have been replaced, but no work has been performed on the transmission. Driver can replicate the issue on almost every drive.

- Cypress, TX, USA

On March 30th I filed a complaint #11654561. Since that time the vehicle has progressively gotten worse. Traveling at approximately 55 mph the tires suddenly locked up/stopped rolling at normal speed, jerked the truck and I was flung forward. the vehicle would not go over 15 mph AGAIN! Then, on [XXX] I was traveling home approximately 65 mph and truck downshifted and wouldn't move beyond 20 mph. This is getting out of control that I continue to have transmission problems with this vehicle. Talking with a Ford representative he said many problems have been with the transmission conductor plate, there is a defect and having it replaced with any product other than the Ford piece seems to resolve the problem. This is incredible, Ford is telling me what the problem is and won't fix it. How many other people are going through this same problem and we as Ford customers are being scammed of safety repairs. My truck is invaluable to trade in and I'm terrified to drive it. Please, hear my distress and help with a recall to fix our vehicles. Additionally, I just bought this truck approximately 7 months ago. For the 1st 30 days all was OK but as soon as I started traveling at higher speeds this problem appeared. I am afraid for not only my safety but for other drivers if this truck continues to act not safe in traffic. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- St Petersburg, FL, USA

2017 F-150 Platinum Supercrew 4WD Recently Purchased from dealership, drove for 2k miles and started having engine knock. Did research and found identical sound, Cam phaser knock/rattle. This is still a high priority issue and a known issue as it can cause engine failure and manufacturer is unhelpful and unwilling to investigate and/or offer guidance. I talked to dealership that preformed the -??recall-?? previously and they stated that no part was replaced and ford issued a software update to use as a bandaid instead of a permanent repair. It will cost upwards of $6,000+ to repair through dealer and ford refuses to be of assistance. I am requesting that the NHTSA reinvestigate the issue and open back up a recall request to the general public due to it being a safety concern. If the engine implodes on the highway, it can cause a major accident and/or fatal injury to many drivers.

- Strongsville, OH, USA

Transmission will change gears while driving. I can be driving 45 mph in traffic, truck will automatically shift and I'm now going 15 and cannot speed up. There is no warning lites on dash before issue occurs. Called dealership who had no solutions to offer. I cannot be the only one experiencing this issue from reading online forums and Ford needs to be held accountable for faulty equipment. This is a safety issue in traffic for my family.

- St Petersburg , FL, USA

The contact owns a 2017 Ford F-150. The contact stated that upon further inspection, he noticed an abnormal oil spill on the garage floor. No warning light was illuminated. The contact-??s son, who is an independent mechanic, had diagnosed the vehicle and determined that the oil pan needed to be replaced. The local dealer was contacted. In addition, the contact related to the failure of Technical Service Bulletin: 23-2083; however, the vehicle was not repaired because the failure was not linked to a recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 243,000. The VIN was not available.

- Wooster, OH, USA

The contact owns a 2017 Ford F-150. The contact stated that while driving 65 MPH and accelerating to overtake another vehicle, the transmission unexpectedly downshifted, and the vehicle jerked hard and then shut off. The contact was able to coast to the side of the road, shift to park, and restart the vehicle. While driving 35 MPH, the rear wheels locked up momentarily and then continued moving. There were no warning lights illuminated. The vehicle was taken to a local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact called an independent mechanic to schedule an appointment. The manufacturer was not contacted. The failure mileage was approximately 72,000. The VIN was not available.

- Corpus Christi, TX, USA

After the 2nd year of owning the truck the transmission blew up. I paid out of pocket to replace the transmission in full & then now 4 years later the transmission blew up again. Timing chain is also broken & engine is failing. 2017 FordF150 Lariat Sport.

- Broken Arrow, OK, USA

The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 55-60 MPH, the transmission unexpectedly downshifted to first gear, causing the rear wheels to lock up. The check engine warning light was illuminated, and the wrench symbol was displayed on the instrument panel. The vehicle went into LIMP Mode, and the vehicle was slow to respond. The vehicle was turned off for ten minutes and then restarted. While driving approximately 25-30 MPH, the failure recurred. The contact stated that DTC: P1702; indicated an intermittent failure with the transmission range sensor circuit (PRNDL sensor), potentially causing erratic shifting or even the vehicle entering LIMP Mode. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,700.

- Summerfield, NC, USA

Truck is dropping gears/drop into neutral/reverse/park while driving. Problem initially began only within the instrument cluster, but as time went on it progressed to dropping gears with erratic gear indication on the instrument cluster (flickering through P N D R M 1 2). A video can be provided upon request, but cannot be attached to this inquiry. Once the truck was taken into the shop I was made aware of other F150s of the same year/model having the same issue, and that Ford is currently investigating. The technician at the Ford dealership correlated the issue to the lead frame harnesses part.

- Sterling, VA, USA

The contact owns a 2017 Ford F-150. The contact stated that while attempting to start the vehicle, there was a loud rattling sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic and was diagnosed with the cam phaser failure. The contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 184,000.

- Aplington, IA, USA

The contact owns a 2017 Ford F-150. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

- Clinton, UT, USA

To Whom It May Concern, I am filing a complaint regarding a premature engine failure in my 2017 Ford F-150 Platinum (VIN: [XXX] ), which has only 88,000 miles and has been meticulously maintained at an authorized Ford dealership. Despite following all scheduled maintenance, I am told I must replace the entire engine for nearly $20,000. Over the past two years, I have spent over $2,000 on repairs (outside of standard maintenance), including replacing the cam phasers due to a known issue. After that, I experienced engine bank problems. The turbo was not properly reconnected during a later service, requiring immediate correction. The truck ran fine until one day, on a short 10-mile drive, I received a low oil pressure warning and had it towed back to Chapman Ford, where I was informed that the engine had failed. This failure is unexpected and unreasonable for a vehicle that has been properly maintained and used primarily for highway driving. It has created a severe financial burden, especially as I transition to self-employment, support a college-bound daughter, and manage transportation as a one-vehicle household. Given numerous reports of similar 3.5L EcoBoost engine failures, I urge the NHTSA to investigate whether this is a systemic issue. Consumers should not face catastrophic engine failures at such low mileage, especially in a vehicle marketed for durability. I appreciate your attention to this matter and look forward to any steps the NHTSA may take. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Galloway, NJ, USA

Cam phasers failed after being replaced one time under warranty. Then cam phasers failed again and ford will not cover coast. Mother makes knocking sound when it starts every time sound gets worse sometimes. Would like a call

- Hagerstown , MD, USA

The contact owns a 2017 Ford F-150. The contact-??s husband attempted to start the vehicle; however, the vehicle failed to start. The contact tested the battery, but no issue was found. The vehicle was towed to the dealer who diagnosed the vehicle and determined that the starter had failed. The starter was replaced; however, the vehicle failed to start. The dealer then diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The dealer informed the contact that it could be 1 - 2 months before the engine would be received to perform the engine replacement. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 118,000.

- Feeding Hills, MA, USA

The cam phaser broke down and would have destroyed the engine if left unattended. This could have led to the car breaking down in the middle of the road. Problem has been reproduce by Ford, this has happened with countless other trucks as well. The item has been fixed by Ford but costed $4000. there were no alarms, letting me know that this was happening, but there was a distinct sound when starting up my truck and accelerating my car. It made a rattling noise in the engine bay.

- Northglenn, CO, USA

I have an invoice regarding multiple leaks on the engine, and loud rattling noise from the cam phasers. This engine is notorious to have these leaks from every forum I have read. It doesn-??t seem to have a mileage relation either. The problem I have with this is that these leaking components can leak fast enough for a customer to not notice and can lose lubrication within the engine leading to premature wear and tear. The cam phasers have been revised but should all be replaced. If the cam phasers are in charge of timing control and valve train manipulation and if they fail they could throw the engine out of timing and cause a massive malfunction, bent valves, connecting rods, damaged pistons etc. this needs to be addressed as it is a lengthy and expensive repair. This effects all ecoboost engines. After multiple online chats, phone calls and 6 emails, ford is not willing to budge and help their customers with this issue and offer any compensation. Also, I had the oil pan replaced 2 years and 5 months ago due to it leaking. I think this stems from it being made of a plastic compound. Oil gets hot and cold and the weather in Minnesota changing so rapidly causes this to fail so early.

- Carver, MN, USA