10.0
really awful- Crashes / Fires:
- 1 / 5
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 34,189 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Drivers side valve cover is prone to crack and cause oil to leak into hot turbos.
- Boise, ID, USA
The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, there was an abnormal rattling sound coming from the engine, and the vehicle shuddered. There was no warning light illuminated. The vehicle was taken to the dealer, where the cam phaser was reprogramed under Ford Technical Service Bulletin Number: 21N-08B; however, the failure increased significantly. The vehicle was taken back to the dealer, where the cam phaser was reset; however, the failure worsened. The dealer was notified and informed the contact that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 95,000
- Diamond, OH, USA
I was driving on the highway when my truck randomly began to sound as if it was in high idle like if I had it in neutral and was still pressing on the gas peddle. A wrench light came on as well as my engine light and I immediately lost power. Once I pulled over and placed it in park all the warning lights disappeared and my truck was fine again. Then it happened a second time but this time it almost caused the person from behind to hit me. I finally got to my destination and my truck was once again fine as if nothing happened. Few days later I was on the highway and it again happened. This time I had to utilize my insurance and have my truck towed back home. It has been an ongoing issue with my gears wanting to slip or feel like they don-??t want to engage. Even with my truck constantly shifting hard. I contacted Ford and I am being told that ultimately Im still responsible for charges. I know this is an ongoing problem with the manufacture and I know I am not the only person with an f150 having this issue. I am writing this complaint because it can be a dangerous situation, especially around heavy traffic.
- Corpus Christi, TX, USA
The contact owns a 2017 Ford F-150. The contact stated that on several occasions while driving, he heard loud sounds coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the cam shaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.
- Columbus, OH, USA
The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact indicated that the vehicle was previously serviced under a Manufacturer's Extended Coverage program for the failure. The failure mileage was 84,000.
- West Terre Haute, IN, USA
We bought this 2017 Truck from a privately owned car lot and their mechanic said the truck passed all inspections. There was a little rattle when we bought it and brought it to the car lot owners attention and he still said everything is good with the truck. This truck has giving up problems since we bought it, 1 year ago. and the rattling noise we just found out yesterday 5-12-23 that its a phaser. Has to do with the engine. Its a lot of money to fix it. The customer care service person at Ford told us this truck is maturious for the phaser issues. Ok, if this is happening to a lot of Ford trucks why is this not a recall.
- Racine, WI, USA
This F150 needs cam phasers replaced (local Ford dealer has diagnosed the problem) and there is a recall on other 2017 F150 VINS but for some reason my VIN isn't coming up with as this issue being covered by a recall. Ford recommended that I submit my VIN to be included. The recall is Customer Satisfaction Program 21N03 https://static.nhtsa.gov/odi/tsbs/2021/MC-10204046-0001.pdf. Please add my VIN to this recall as my it is experiencing the cam phaser issue and should be included in it. Thank you for your consideration.
- Park City, UT, USA
The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, the vehicle made an abnormal rattling sound. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the cam phaser needed to be replaced. The contact stated that the failure was related to TSB Number: 21N03-S4. The dealer was notified of the failure and the contact was informed that he would be charged for the repair since the TSB had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 52,000.
- Gilbert, AZ, USA
The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle and driving at slow speeds, the vehicle was rattling without warning. The contact had initially taken the vehicle to an independent mechanic who informed him that the cam phaser needed to be replaced. Both the dealer and the manufacturer were notified of the failure, and both stated that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 64,000.
- Brentwood, NY, USA
My 2017 Ford F-150 started to make noise on start-up -- sounded like branches were caught in the engine fan. Shortly after this, strangely enough, I received a recall notification from Ford Motor Company in 2020, regarding a Cam Phaser issue. I took it into my local Ford dealer @ 69,000 miles, which qualified me for Ford covered replacement of Cam Phaser, according to the recall notice. The dealer refused to replace it, insisting Ford had not authorized it yet. I am now at 80,000 miles and there has been no change in the start up noise level or duration. But, the dealer still will not repair the truck. Why would Ford send me a recall notice and then not honor it??
- Petoskey, MI, USA
The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the check engine warning light illuminated and remained illuminated, and the vehicle would not properly accelerate. The vehicle was taken to a local mechanic who diagnosed that the engine manifold was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 101,000.
- Bakersfield, CA, USA
The contact owns a 2017 Ford F-150. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The contact stated that the manufacturer-€™s notification indicated that an internal engine component had failed and advised to have the vehicle serviced. The vehicle was taken to the local dealer who diagnosed that the engine cam phaser was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not eligible for the Manufacturer-€™s Extended Service regarding the failure. The failure mileage was 54,500.
- Porter, TX, USA
The intake manifold control runner is broken. I have had it at the service center and Ford states a new manifold has been designed but they are on national back order. The vehicle does not respond trying to accelerate. I was almost in a wreck due to not being able to accelerate. The check engine light came on in early October and the code points to this failure. It is not only dangerous but I cannot get it inspected for emissions and thus cannot get a tag. This part has been on order since October 3, 2022. Ford cannot provide a replacement date.
- Canton, GA, USA
The contact owned a 2017 Ford F-150. The contact stated that while her husband was driving an unknown RV hauling a 2017 Ford F-150 at 70 MPH, the vehicle caught fire from the front end. The contact's husband attempted to extinguish the fire but was unsuccessful. The firefighters were able to extinguish the fire. Police and fire reports were filed. The vehicle was deemed totaled. The vehicle has not been diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
- Cleburne, TX, USA
The contact owns a 2017 Ford F-150. The contact stated that when he started the vehicle, there was a rattling noise coming from the engine compartment. The check engine warning light was illuminated. The contact received notification of Ford Customer Satisfaction Program: 21N03 (Cam Phaser Replacement) and made a local dealer aware of the failure. The vehicle was taken to the dealer for an unknown recall repair, and the contact was made aware that the program had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 24,000.
- El Paso, TX, USA
The contact's friend owns a 2017 Ford F-150. The contact stated that while her friend was driving at an undisclosed speed, the vehicle started decelerating, rattling, and then stalled. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact-€™s friend was informed that the vehicle was out of warranty due to the mileage. The failure mileage was approximately 201,202.
- Keyport, NJ, USA
Oil pan is leaking and was told that it was a common problem happening. I believe this is unsafe that can leave my family on the side of the road. Yes the problem was confirmed by the dealership service department and was told it has been a problem. There was no warning lamps before this problem. I know that the repair will be $1,100 which I will pay for that on Friday when I pick up the truck.
- Houma, LA, USA
The contact owns a 2017 Ford F-150. The contact stated that he received a notice for Ford Campaign Number: 21B10 (Cam Phaser Rattle) and the vehicle was taken to the local dealer; however, the local dealer informed him that the software update did not need to be completed on the vehicle because the vehicle had not experienced the failure. The contact stated upon starting the vehicle, the engine would make abnormal rattling sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the cam phaser needed to be replaced. The dealer informed the contact that he would need to pay a repair fee as he had failed to complete the software update under Ford Campaign Number: 21B10. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 63,200.
- Effingham, SC, USA
I received a letter from Ford stating I have to take my vehicle in to have the Cam adjusted. After getting the vehicle back from the Ford Dealership a problem with the engine shutting off started to occur. After driving the car for a period of time I would stop at a red light and the automatic engine control would turn the vehicle off. When I let off the break the engine would start and I could drive the vehicle. The problem that started happening is when I let my foot off the break the vehicle would stall. This is very dangerous because at busy intersections the vehicle would stall out and I have to place the vehicle in Park and start the vehicle to drive. We have taken the vehicle to the dealership two times and the problem has not been addressed.
- Selbyville, DE, USA
- Cambridge, MD, USA