10.0
really awful- Crashes / Fires:
- 1 / 5
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 34,189 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2017 Ford F-150. The contact stated that upon a cold start of the vehicle, an abnormal rattling sound was coming from the engine. There was no warning light illuminated. The contact took the vehicle to a dealer where a diagnostic test was performed, and the contact was informed that the VVT solenoids were defective. The contact was informed that the dealer was aware of the failure; however, there was no recall for the failure. The manufacturer was also made aware of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
- Pasco, WA, USA
The contact owns a 2017 Ford F-150. The contact stated upon starting the vehicle, the engine would emit an abnormal rattling sound that would intensify when the vehicle remained idle for an extended period. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact associated the failure with Ford Campaign Numbers: 21N03 and 21B10. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 66,000.
- Woodburn, OR, USA
During service for a recall (possible leaking master brake cylinder) the dealership advised me of leakage from an oil pan beneath the engine block. I assumed it was a matter of tightening the attachment bolts or possibly replacing the gasket. I was then informed that Ford glues the pan to the engine block and the oil was seeping through the glue. Further, the repair was to remove the existing pan and the residual glue from the block and replace with a new pan as the glue cannot be removed from the existing pan. The repair was estimated at $950. I have never heard of gluing on that critical part. Glue will eventually fail at which the pan will separate from the block and be ejected onto the street along with oil. As a design engineer I am amazed that glue is an acceptable assembly procedure.
- Amboy, WA, USA
Transmission gears sporadically shift into other gears while driving causing the causing the engine and vehicle to jerk unexpectedly decelerate and accelerate without warning causing a wrench slike symbol to illuminate in the dashboard.
- Indianapolis, IN, USA
The contact owns a 2017 Ford F-150. The contact stated that the vehicle was due for an oil change and the contact was informed that the oil pan was leaking. The oil pan was replaced; however, the failure recurred. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the oil pan was leaking again. The oil pan was replaced a second time. The contact stated that after receiving another oil change, the contact was informed that the oil pan was leaking again. The oil pan was replaced a third time; however, the failure persisted. The contact returned the vehicle to the dealer and was informed that the oil pan needed to be replaced a fourth time. The manufacturer was made aware of the failure. The approximate failure mileage was 45,765.
- Centerville, TN, USA
2017 Ford f150 super crew 5.0L V8 engine. Started rough idling at stops when in drive about 5 months ago. It started just completely dying while in idle but never threw a check engine light or any code. Ford dealer didn't have an appointment for weeks. We took it to three different licensed mechanics who could not recreate the issue. We just got the truck back after the 4th stay in the shop and the mechanic mentioned the VVT solenoids being bad. There was an issued recall for this exact same problem but not for the 5.0L on 2017 Ford F150. After some more digging, I see hundreds of this exact issue on the Ford forums.
- Fairhope, AL, USA
The coolant line connector on my passenger side turbo is leaking. Causing my truck to overheat, forcing me to have to stop on side of road. I was informed that the water pump is leaking now also after a leak pressure test was preformed.
- Greenville, MS, USA
Incident x2: When coming to a stop after towing, once on the off ramp and the other at the gas station, the truck died/stopped running and would not stay started when trying to restart. Both times, the gas tank was at 50 miles to empty, and while in tow mode, towing a camper trailer. First time we had it towed to dealer, they found nothing wrong, no faulty codes. Second time, after fueling, started the truck and pressed the gas pedal for about 10-15 seconds to RPM at 4000 then let off gas and truck stayed running. Seems something in the gas line, tank or computer system. Does not happen when not towing.
- Littleton, CO, USA
Check engine light came on, took car to certified Ford dealer and found out the intake manifold gasket was cracked. A cracked intake manifold gasket results in poor engine functioning as well as negatively impacts accelerating, endangering both the occupants of the vehicle and those around. This part is on backorder with Ford for over 1400 customers, we are the 1400th so who knows how many in total are actually affected. Ford needs to be held responsible for this faulty part.
- Pottstown, PA, USA
The contact owns a 2017 Ford-F 150. The contact stated that the vehicle was taken to a dealer for an unknown recall, where it was confirmed that there was a loss of motive power without warning. The local dealer attempted to repair the failure; however, was unsuccessful. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.
- Cheyenne, WY, USA
The engine formed a premature oil leak around the oil pan.
- Blairstown, NJ, USA
The engine rattles on cold start. It has been diagnosed with a cam phasers failure issue. The truck has 74000 miles on it and has had regular maintenance. This is an ongoing known issue with Ford and this engine. How has Ford managed to get away with not having a recall for this?
- Westernport, MD, USA
At 56,000 miles Anti freeze started to disappear from reservoir. After refilling it, noticed 2 weeks later an empty coolant reservoir again. Truck gave a "misfire" and "turbo charger " code. 8 weeks later truck had cylinder heads replaced.
- Holland, MA, USA
Safety Concern: Potential engine failure at speed. Cam Phasers cause loud rattle on cold start. Sound is alarming, as if the engine will fail. Engine light came on, dealer tested and recommended cam phaser repair & replacement. FORD would not pay for repair b/c mileage over 90K. I paid for 1st repair 11OCT2019, failed 2nd time 09Nov2020, Dealer repair under warranty. Received letter from Ford "Customer Satisfaction Notice: to have Powertrain Control Module reprogram, completed 17NOV2021. Engine rattle on cold start occured 3rd time, Dealer told me I'm on a waitlist in Jan2022. Notice to bring vehicle in, 9May2022 for diagnosis, same problem. Ford Customer service contacted twice, Ford refuses to repair again under warranty. Told me to file this complaint. Dealer would not repair under warranty, because Ford will not cover 2nd repair. Dealer told me there is nothing they can do and referred me to file this complaint.
- Liberty Hill, TX, USA
The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, the vehicle experienced engine failure. There were no warning lights illuminated. The vehicle was diagnosed with cam phaser failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,300.
- Eugene, OR, USA
Shift indicator light will flash and go off. Check engine light and wrench light comes on for coded P0706, P0707, P1702, P1921. U0401. Needed range sensor. Shifted when it wanted to and quit altogether then start back up. Had range sensor replaced.
- Sweet Springs, MO, USA
Cam Phasers are failing and causing engine oil pressure to fail as well as timing to jump. This is a major concern and can cause a serious accident if a engine seizes. Ford did not issue a recall but if you bring it in then they tell you. was never notified of issue and now that i am over 90,000 miles it is no longer warrantied. they do a reprogram but it makes the issue worse.
- Dracut, MA, USA
The Cam Phasers have failed. I have done all the Computer resets, both did not work, the truck is supposed to have them replaced. I have contacted Ford Customer service to no avail. The simply do not return my calls. I have left numerous messages regarding the delivery date for the parts necessary to replace my Cam Phasers. The vehicle has not caused a safety issue yet however the problem seems to be getting worse leading me to believe it will become unsafe to drive. Byers Ford Dealership has confirmed the problem however they have no idea when the parts for the cam phasers will be shipped. The Check Engine light came in August or September of 2021. I had this checked by an independent mechanic as well as the Ford Dealership. The problem as I see it is Ford has had a problem with their Cam Phases since 2005 and has done little or nothing to correct the problem. A little research and you can find out the the failure rate for Cam Phasers is around 40%. Seem to me NHTSA should have forced the manufactures to correct this problem a long time ago. It appears you are allowing the manufacturers to sell vehicles that have little value after the cam phasers fail as the replacement is not a permanent fix.
- Centerburg, OH, USA
Plastic oil pan has leaking drain plug even after installing new drain plug. This is a danger to the environment and roadways due to leaving oil drips throughout the roadways traveled.
- Philipsburg, PA, USA
- Selbyville, DE, USA