10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,279 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Jan 072022

F-150

  • 40,000 miles
The contact owns a 2018 Ford F-150. The contact stated while driving 45 MPH, the contact heard an abnormal sound and the tailgate unexpectedly opened. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under warranty for the failure. The failure mileage was approximately 40,000.

- Adams, NY, USA

problem #9

Jan 162023

F-150

  • miles
Tailgate drops unexpectedly while driving. This has happened several times, I make sure to thoroughly close the tailgate and check it frequently but it still happens while driving.

- Wytheville , VA, USA

problem #8

Dec 212022

F-150

  • miles
We were driving and another car told us our tailgate was down. We did not put anything into the truck before we started our drive and no buttons were pushed. The tailgate went back up without incident, however there was also no indication from inside the truck that the tailgate was down.

- Baraboo, WI, USA

problem #7

Sep 012021

F-150

  • 40,000 miles
The contact owns a 2018 Ford F-150. The contact stated while driving 80 MPH, the tailgate unlatched and opened independently. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he continued to experience the failure. The contact took the vehicle to another local dealer: Kendall Ford of Meridian (250 E Overland Rd, Meridian, ID 83642:(855) 982-8853) who was also unable to duplicate the failure. The contact stated that he continued to experience the failure. The contact took the vehicle back to Kendall Ford of Meridian and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.

- Boise, ID, USA

problem #6

Feb 012022

F-150

  • 42,000 miles
The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked, he noticed that the tailgate had unexpectedly opened. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the VIN was not included in the recall. The failure mileage was approximately 42,000.

- Aurora, IL, USA

problem #5

Dec 272021

F-150

  • miles
Tailgate latch keeps popping open I notify dealership May 24, 2021 but they would not do anything about it they said I need a new tailgate latch they said if I want to fix I will have to pay for it.

- Wellsville, NY, USA

problem #4

Jan 252022

F-150

  • miles
The tailgate has opened while driving. The tailgate has opened while parked. The tailgate malfunction appears to trigger the alarm system as the horn and lights flash. The horn and lights are completely random. Even if the tailgate is left down, truck unlocked, and the engine is off the horn will -??blow-?? randomly and / or the exterior lights will flash. All completely random. However the main safety concern is the tailgate opening while driving. I have appointment with dealership.

- Watkinsville , GA, USA

problem #3

Oct 312021

F-150 8-cyl

  • 15,000 miles
The contact owns a 2018 Ford F-150. The contact stated while towing a camper and attempting to park in reverse, the tailgate unlatched independently. The contact stated no warning light was illuminated. The contact stated he had experienced the failure twice. The contact took the vehicle to the local dealer, where it was diagnosed with needing both tailgate latches to be replaced. The vehicle was repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.

- Madison, WI, USA

problem #2

Jul 132021

F-150

  • miles
Tailgate released while driving

- Malvern, PA, USA

problem #1

Oct 162019

F-150

  • 25,788 miles
The contact owns a 2018 Ford F-150. Without warning, the contact noticed that the tailgate unexpectedly opened. Once the tailgate was closed, it would intermittently open again. Al packer's white marsh Ford (9801 pulaski hwy, middle river, md 21220, (866) 981-3574) was contacted and stated that the VIN was not included in a recall. The failure recurred multiple times. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25,788.

- Baltimore, MD, USA