10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
5 / 0
Average Mileage:
9,226 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #75

Dec 192019

F-150

  • miles
My F150 has a defective door latch/door. In the cold it freezes, you cant open the door or the door won't close/lock, it basically swings open. I have looked on the forums which I have found that this has been going on for the past 3 years. Ford replaces the parts with the same parts which in some cases doesnt fix the issue. This is very scary if you someone closes the door thinking it locked and it swings open while your driving. Also someone can be trapped in the car because the door is frozen shut. Luckly I was home in my driveway when this issue happened. Please look into this as someone can get hurt.

- Easton, PA, USA

problem #74

Dec 192019

F-150

  • 27,105 miles
When below freezing the door will not latch after open. Vehicle operator needs to physically hold the door closed because door will not latch.

- Wilmington, DE, USA

problem #73

Nov 142019

F-150

  • 29,600 miles
When the temperature drops my doors either will not shut or not open properly. My front passenger door popped open while I was turning on a highway, and the force of it dented my quarter panel. I am having trouble getting Ford to fix my damage and they are trying to blame the issue on me and make my insurance company cover the damage which in my opinion is a slap in the face because the truck is basically brand new. They know about the issue and have known for years and the truck is worth 54,000 dollars. I'm an active duty service member and I fight for my country, but never thought I would have to fight one of America's biggest manufacturers to fix something they know is broken. Shame on you Ford Motor Company.

- Lillington, NC, USA

problem #72

Nov 132019

F-150

  • 13,800 miles
In below freezing weather with moisture, the my drivers door would open but would not latch when closing it. I firmly closed the door 4 times and it would not latch. I took my key and inserted it in the door, turning it back and forth. The door would latch after that.

- Prattville, AL, USA

problem #71

Nov 092019

F-150

  • 29,000 miles
Rear tailgate randomly opens and will not close at times

- Abingdon, MD, USA

problem #70

Nov 222018

F-150

  • 4,000 miles
Doors freeze and won't latch in below freezing weather

- Amsterdam, NY, USA

problem #69

Jul 022019

F-150

  • 8,200 miles
I bought this truck in February of 2019. Since then the tailgate has opened on its own while I was driving 5 times. This last time was on July 2nd, 2019.

- Carlisle, OH, USA

problem #68

Jun 262019

F-150

  • 9,912 miles
Tailgate opened while driving on city street, notwithstanding that the gate was securely closed; had not been opened in weeks; and neither the tailgate release on key fob, nor the release button on the gate had been activated

- Florissant, MO, USA

problem #67

May 172019

F-150

  • 4,000 miles
The truck tail gate fell out while opening

- Frederiksted, VI, USA

problem #66

Jun 142019

F-150

  • 8,300 miles
The tailgate on my 2018 Ford F-150 has the automatic open option from the key fob. I first experienced the tailgate had opened on its own when I went outside to go to work and found tailgate was open. I didn't think to much about it at the time. Then while I was pulling a trailer I went over a speed bump and heard a what sounded like something had fallen over inside trailer. Stopped to investigate and found tailgate had opened and fell on the trailer jack handle on the hitch. This broke the tailgate handle housing the button for opening tailgate, the light and backup camera. I had no idea how this could've happen. No way could the key fob could have activated the auto release as it was on the consul when this happened. I looked on the internet for any possible causes and found many others have had the same problem.

- Midland, TX, USA

problem #65

May 072019

F-150

  • 17,167 miles
I was sitting in my driveway with the vehicle in park. I opened my door and began to get out of my vehicle and it began to roll forward. My daughter's kids that she nanny's was getting out of her vehicle and had her door open. Before I could reach the brake pedal my truck ran into her open door creasing it and almost crushing the boy that was exiting the vehicle.

- Mcdonough, GA, USA

problem #64

May 062019

F-150

  • 27,000 miles
Electric tailgate seems to randomly open on it's own. It does it when truck is running, or turned on, parked or even driving. Very annoying and worried it will cause the tailgate to break or lose things in the bed. It does this several times a day. Most recent was 12 in 1 day.

- Iron Ridge, WI, USA

problem #63

Feb 232019

F-150

  • 5,000 miles
Door will not latch in the cold. Open fine will not latch shut. Parked the vehicle for the winter mid November 2018 - outdoors in upstate NY. Had the door on the winter beater (2009 Volvo V50) freeze open. Front passenger door on truck was frozen open as well. Had to idle both vehicles for 1/2 hour to thaw the lock to where it would latch. Had the same problem in the truck 2 months later when I tried to close the front passenger door which was opened to remove a dog leash from the truck. Third time was 3/23/19 when the rear passenger door froze open while trying to get to a canine search with my dog. All cases the vehicle had sat for more than 24 hours.

- Chenango Forks, NY, USA

problem #62

Jan 142019

F-150

  • miles
During extreme cold weather, 0 degrees and colder, door would not close/latch. Manipulated locks and door handle several times before doors would stay shut. All while parked

- Burnsville, MN, USA

problem #61

Dec 282018

F-150

  • 0 miles
Doors won't close when 30 degrees or colder. Periodically door locks freeze. Issue occurs in both humid and dry environments. This occurs when the car is not in use, or if driven in cold temperatures without the cabin heat on. To resolve you must heat the doors to then close. Ongoing problem all this winter requiring me to bungee cord doors close to drive, and periodically leave doors open while at work or going into stores.

- Beaverton, OR, USA

problem #60

Mar 042019

F-150

  • 6 miles
My driver door latch was frozen and the door would not properly latch closed. I had to drive 26 miles, 98% interstate (70mph), holding my driver door closed. I had to use a heat gun to thaw the latch so the door would properly latch shut. Luckily on the other 5 occasions where the latch was frozen, I was at home and was able to use a heat gun to thaw the latch enough so that the door would close properly. I have only experienced this issue with my driver door. As of today, 3/11/2019, my truck is at van horn Ford of oconomowoc (Wisconsin) having safety recall 18N03 performed.

- Pewaukee, WI, USA

problem #59

Mar 042019

F-150

  • miles
I've been having issues closing my drivers door, every time that weather is under freezing temperatures my door won't close. The latch may is frozen and the door keeps open. I have a video as evidence, but I can recreate this issue almost every morning or afternoon when temperatures are below 32 Fahrenheit.

- Chicago, IL, USA

problem #58

Feb 112019

F-150

  • 7,900 miles
Have owned 4X4 trucks (Toyota) since 1984. At a quilcene, wa at rental home on Sunday. Heavy snows 2' overnight. Power failed in building. No heat source. Could not depart as both doors were frozen shut. Called Ford corporate and two local Ford service centers. Absolutely no help or awareness of the problem. This is a 7900 mile car with sales staff that did not notify me of the frozen door problem when auto purchased. How many incidents does NHTSA need to recall or demand manufacturer resolve this issue or are seniors expendable in this country?

- Renton, WA, USA

problem #57

Feb 172019

F-150

  • miles
We got into an accident over the weekend. We were T-bones by a bus. It wrecked the passenger side of the car. However, when I went into the passenger side to get my purse out I noticed that there were flames coming from the side of the drivers seat. Our F150 is now burnt to a crisp. There's no reason for that truck to have caught fire like that.

- Monroe, NY, USA

problem #56

Feb 082019

F-150

  • 7,000 miles
I have a 2018 Ford F-150. My doors will not latch closed at all when it freezes outside after it has rained or moisture was in the air (frost). I have had to drive to work holding it closed, not latched, multiple times. I have taken it to a Ford dealership and the say there is nothing they can do each time. There are no recalls out for this model year. I had a 2016 F-150 that had the same issue and a recall was issued for it. Ford calmed they fixed the problem. This is very dangerous and if I get in a wreck it could be fatal. I do not feel safe driving this truck anymore and there is nothing I can do to fix it. I have multiple videos of this issue as well.

- Terre Haute, IN, USA

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