10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
5 / 0
Average Mileage:
9,226 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #15

Dec 072018

F-150

  • 10,000 miles
Door latch was frozen. I was unable to close my drivers door. Extremely unsafe to operate with a door that won't latch close. Happened twice this weekend 12/7/18 and 12/9/18.

- West Fargo, ND, USA

problem #14

Dec 072018

F-150

  • 6,300 miles
The door latches freeze making the doors difficult to open but more importantly you can't get them to latch once they're opened. This is a serious safety issue. Ford appears to be aware of this and has issued fixes for previous model years. These fixes do not work and the problem is now with trucks built in 2018.

- Lincolnville, ME, USA

problem #13

Dec 092018

F-150

  • 1,700 miles
Door latches fail in open/closed state when temperatures drop below 32F. Thought door was shut when re-positioning in driveway and door opened unexpectedly backing up. Possibility of being locking in the car during emergency or ejected if not wearing seat belt. Fixes for 2017/early 2018 are in my June 2018 build and VIN is not on recall list but I experience the same problems that recall related fixes were supposed to solve.

- North Providence, RI, USA

problem #12

Nov 292018

F-150

  • 966 miles
My truck was sitting in my driveway in below freezing temperatures. The next mourning after I unlocked and opened my 2 driver side doors the doors would not latch back closed. This has happened 3 different times. After I finally did get them to close I'm not confident that they will stay close while I'm driving.

- Florence, KY, USA

problem #11

Dec 092018

F-150

  • 2,000 miles
When we left the house, the first left turn, my front passenger door flew open. My door would not latch. After looking on the internet this seems to be a huge problem. This is a huge safety issue I can not believe there is not a recall for this. At my niece house in North Carolina 12-09-2018

- Largo, FL, USA

problem #10

Dec 052018

F-150

  • 15,500 miles
Drivers side door will not latch closed when cold outside.

- Cincinnati, OH, USA

problem #9

Dec 072018

F-150

  • 8,500 miles
Cold morning and the power door locks would not unlock with the remote or the key in the drivers door, after climbing in the back door to open the front neither the rear door or the front door would latch when the door was closed. Extremely unsafe, could not drive the truck to work because the doors would not latch shut.

- Oswego, IL, USA

problem #8

Nov 202018

F-150

  • 13,000 miles
In cold weather the door locks freeze. The doors cannot be opened from the outside or inside. Also if the door handle opens the door from the outside the door will not latch and stay closed. The door "bounces" off the door frame.

- Belmont, MI, USA

problem #7

Nov 152018

F-150

  • 4,800 miles
Anytime the weather is below freezing the drivers door latch is frozen shut. When it finally opens after numerous attempts then it will not latch closed again. This is apparently a well known problem that Ford refuses to fix. I've been to the dealer twice with no repair.

- Lincolnville, ME, USA

problem #6

Nov 052018

F-150

  • 3,500 miles
In below freezing temperatures, drivers side front door latch fails to lock in closed position when door is closed, allowing door to open freely without using door handle. The only way to secure the door for transit is to either hold it closed manually or run a strap between the two interior door handles to keep it from flying open. After vehicle has been running for a while and interior is warmed up, latch begins working as normal.

- Greenfield Twp, ME, USA

problem #5

Sep 252018

F-150

  • 2,300 miles
I have a problem with the dashboard panel of my Ford F150 2018. This vehicle has the dashboard panel broken and bump in the ducts of front defrost area. Also in the airbag of passenger is bump on the top. All models of 2015 to 2018 has the same problem. Is a defect of fabrication. I report this issue to the dealer and them go to replace because has warranty. You can see this problem if you see outside on the glass front of your truck.

- Lewisville, TX, USA

problem #4

Sep 022018

F-150

  • 10,000 miles
The contact owns a 2018 Ford F-150. The contact stated that another vehicle crashed into her vehicle, causing it to fishtail. The rear driver's side tire went into an embankment. There was a stump in the embankment that punctured a hole in the rear driver's side tire. The vehicle was unable to be driven. The driver's and passenger side air bags had not deployed. The curtain air bags deployed. Within a short period of time, a fire erupted from the area of the driver's side window to the passenger side. The flames consumed the cabin of the vehicle. The driver and front passenger were able to exit the vehicle. There were no injuries. The dealer (heritage Ford, 1600 shelburne rd, South burlington, vt 05403, 802-865-8140) was contacted more than twice and asked that the manufacturer be contacted. The Vermont state police towed the vehicle to their yard for investigation. The vehicle was later included in NHTSA campaign number: 18V568000 (structure, seat belts), although the contact was not notified. The manufacturer was contacted when the crash occurred; however, the contact had not received a response in a reasonable time frame. The failure mileage was 10,000.

- Williston, VT, USA

problem #3

Apr 242018

F-150

  • 34 miles
The vehicle is stationary and when the passenger door is unlocked with the key fob the tailgate fails down. When the driver exits the vehicle the tailgate falls down. By falls down I mean the tailgate on the pickup is closed and in the vertical position and the only way to open the tailgate is with the key fob. The tailgate fob is depressed and the tailgate opens (falls down) automatically. Only the tailgate controls are incorrectly opening the tailgate when the passenger door is opened with the key fob or when you get in the back doors. Also after driving the truck when opening the drivers door the tailgate drops down. If a child or adult happens to be behind the truck the can get hurt.

- Surprise, AZ, USA

problem #2

Mar 052018

F-150

  • 0 miles
Doors will no shut and latch in cold temperatures. Very unsafe. Has happened multiple days.

- Enterprise, WV, USA

problem #1

Feb 132018

F-150

  • 525 miles
In cold weather the door latches freeze causing the doors to remain unlatched. This caused my rear doors to fly open when I went around a corner. There was a recall but it doesn't cover the 2018 model year. My truck was made in Oct 2017, and I took delivery in mid Dec 2017. The dealer will inspect, but as yet Ford doesn't appear to have a fix for the issue.

- Everett, WA, USA