10.0
really awful- Crashes / Fires:
- 3 / 3
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 8,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The doors will become unlocked and unlatched when driving. It was cold and I was leaving work. Door would not shut at first. The door finally shut and latched. I pushed the lock button just to be sure. Got on the highway and the door opened. I had to hold my door shut with all my strength while going down a highway. I couldn't leave it on the side of the road without the door shutting. It happened the next morning as well trying to get it to the dealership.
- Claremore, OK, USA
The doors of the F150 will not open or latched close when the temperature is below freezing.
- Hanover, MA, USA
I am experiencing door latch issues on my 2018 Ford F150 supercrew pickup truck. In cold weather, I am able to open the passenger side rear door, but unable to close the door. When I attempt to close the door, it bounces back at me. I am concerned the door is not secure, and can open at any time. The door will subsequently close only after the truck is running with the heat on high for over 30 minutes. This is a great concern for safety as we have to have someone sit in the rear seats and hold the door shut when we experience the issue. This is the second time this winter that this issue has happened, and the issue has been widely documented on the internet. I have opened a case with Ford, and they do not believe the newer F150's are impacted.
- Swedesboro, NJ, USA
Whenever the temperatures dip below freezing, the door latches on the F-150 freeze and no longer latch. The colder it gets, the worse the latches perform. I am forced to drive long distances with a completely unsecured door. It has nearly caused multiple accidents, as when I make a turn the door flies open nearly striking nearby cars. I work 20 miles from home, and have driven 20 full miles with an unsecured door even after having my truck running for upwards of an hour before I leave the house with the heat on high. I have been late for work due to my inability to secure the door that my 2 year old daughter is supposed to be secured by. This is a serious safety concern that Ford Motor Company is not taking seriously enough. I have had my truck in the shop three times now, and they can't seem to get it right. I have contacted Ford directly, they just keep pushing it back on the dealership. The dealership keeps working on it, but they are saying that Ford hasn't given them anything to work with as far as fixing it. I have also contacted the BBB in regards to this vehicle. By all the forums online, and complaints I have seen about these vehicles, I am clearly not the only person. Ford keeps selling these vehicles, and does not disclose this problem with any of the consumers. Then we are forced to drive unsafe vehicles while paying a premium price for them.
- Camillus, NY, USA
Passenger side front door will not latch when cold. Doesn't have to be raining or snowing like previously reported. Parked overnight and when you open the door the latch releases but will not re latch.
- Poplar Bluff, MO, USA
All 4 doors on the vehicle were frozen this morning. I was able to remote start the truck to try and warm it up, but had to take an uber to work as that did not work. I had the dealer perform field service action 18N03 on the truck last month.
- Pittsburgh, PA, USA
Door latch doesn't work/keep door closed when it's below freezing outside. This only occurs when it's below freezing outside.
- Chester, NJ, USA
The issue I have involves the door latches not functioning properly when outside temperatures are below freezing. Once door(s) have been opened they will not latch when you try to close them. My local Ford dealer has performed tsb 18N03 on all four doors (twice on the drivers side front door) and the problem still exists with the drivers side front door. Vehicle must sit with the heat on for several minutes before latches will function again wasting owners time and gas. There were times that I had no option but to drive the vehicle while holding the door shut because it would not latch. I have a couple of videos to demonstrate the issues but the file size is too large to upload but would be willing to send to someone via email at your request. During my research this appears to be a widespread issue that Ford has not remedied and is a safety concern when one has to hold the door shut while driving.
- Madisonville, KY, USA
The door latches on my 2018 Ford F150, when below freezing, frequently freeze, they will open, then not latch shut until I warm the latches with a heat gun, sometimes the doors will appear to close, only to open while the vehicle is in motion. This is very common, and there is a tsb for the issue. Recently, I was traveling on a local highway, and the door that my 8 month old son was sitting at flung open, I immediately pulled over and limped the truck home, unable to get the door closed. I have video of me trying to close that door with my son sitting in his car seat. The following week, I had the same issue with the opposite rear door, which I also got video of. This issue is so common that I previously had a 2016 F150 with the same exact issue, I have videos of myself trying to close the doors on that vehicle, before, and after Ford tried to fix that truck, due to this, and transmission issues on that 2016, I traded it in at a loss for my 2018 F150, which Ford claimed would not have the problems that my previous truck had. I have an appointment with Ford to attempt to fix my 2018 F150, but I am not confident they will be able to fix it, as there are reports that the revised tsb they are using now, also doesn't work. This has been an issue on all 2015+ F150S, and on 2017+ 250S, and 350S, and Ford has been aware of the issue since at least 2015, all aluminum bodied Ford F-series trucks have this problem. These vehicles should not be on the road until a workable fix is developed and deployed.
- Sykesville, MD, USA
In weather below 32 degrees F door locks freeze. Power lock will not unlock. Interior door handle may work with effort. Key may work with effort. Once open, door will not stay closed.
- Schererville, IN, USA
In the morning I opened the front door, got in and closed the door and door would not latch closed. Opening and closing the door multiple times door would not latch and would just bounce. I pushed the lock/ unluck button multiple times without success. I was going to be late for work so I just held the door closed. 30 minutes into my drive the while pushing the lock/ unlock button and the door finally latched. I have had the same thing happen now 4 different days and on both front and passenger and drivers doors. Ford states there is no tsb for my 2018 Ford. The truck is less than 1 month old. I have video of the doors doing such.
- Bonney Lake, WA, USA
I drove off and the pass door opened up wile making a left turn. I tried to close it and the latch would not engage
- Red Bank, NJ, USA
All the door latches freeze making it impossible do open the door then when it opens you can't close the doors.
- Middletown, NY, USA
Rear door latch of crew cab pickup truck froze in open position. Door can not close or be locked. Door flies open while driving vehicle making vehicle unsafe and not driveable. Discovered problem while driving on highway an door sprang open 40 mph.
- Middletown, NJ, USA
Rear electronic tailgate opens on its own while driving. This has happened more than 15 times in four months. Frequency increasing. Danger to others. A known issue on F250 and 350 models, now on F150 too
- Arden Hills, MN, USA
Door latch freezing and will not latch and unlatch properly in freezing temps. Has been into dealership twice already and was told nothing more they can do for me.
- Mentor, OH, USA
The drivers door latch and lock freezes in cold weather. This happens any time temperature is below 27 degrees. Door will either not open or not latch closed.very dangerous! on a colder morning, both right side door locks froze after I had opened them and drove away. In the event of an accident, in cold weather, I might not be able to get out of my vehicle! I also had to drive to work one day holding the drivers door closed! after air temperature or vehicle warms, latches and locks function normally. Not good living in a northern climate.
- Greenwich, CT, USA
Vehicle parked in home driveway at 4:30 am. Outside temperature 26 degrees F. walked up to vehicle. Opened driver's door and left rear door. Attempted to close doors and neither would latch closed. After repeated attempts to close doors while standing outside the vehicle they still would not close. Doors would bounce open when attempting to close. Latches would not engage doors shut whatsoever. Attempted to close doors from sitting inside the vehicle and same results. Doors would not latch closed and remained stuck open. It was necessary to heat the door latches directly with a heat gun for 5-10 mins each before they would latch closed in order to drive safely. Major safety concern and inconvenience making me late for work.this issues has happened 3 consecutive mornings now from Jan 14, 2019 - Jan 16, 2019. Doors do not operate normally in below freezing temps.
- Vancouver, WA, USA
In below freezing weather my doors will not stay shut until the interrior of the cabin warms which takes nearly 30 min. But this vehicle is unsafe because doors can open while driving with latches not functioning keeping door secure.
- Redford, MI, USA
- Middletown, MD, USA