The contact owns a 2018 Ford F-150. The contact stated that upon entering the vehicle, the contact became aware that the driver's and passenger's doors had failed to latch securely. The door ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door check arm attachment point. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000. The VIN was unavailable.

- Jesse, WV, USA

The contact owns a 2018 Ford F-150. The contact stated while driving 40 mph, there was gap between the door and the door frame. The driver's side door detached when the door was opened. The contact stated she had to enter and exit through the passenger's side door. There were no warning lights illuminated. The vehicle was taken to brown's Ford of johnstown (121 N comrie ave, johnstown, NY 12095, (518) 762-4609) and was informed that the door hinges needed to be replaced however, the parts were on back order. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 15,000.

- Summit, NY, USA