The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 125,000.

- North Canton, OH, USA

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission experienced rough shifting and made an abnormal clunking sound. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer to have the adaptive learning cable reset. The failure mileage was approximately 48,000.

- Palm City, FL, USA

10 speed transmission. Began to shift had in and out of 8th gear. When shifting out of 3rd, it would lose power and slow down. While traveling highway speed, it suddenly shifted from 10th down to 1st for a brief time before getting back in gear. This caused me to take my foot off of the gas and begin applying the brake while traveling on the freeway.

- Littleton, CO, USA

This vehicle is using oil in a rate of about 7-8 quarts every 2000-2500 miles. When the oil dipstick is checked there is not a drop of oil on the dipstick. I have spoken with the dealership concerning this matter and the suggestion from FORD was to purchase another dipstick, which would cost my pocket book around $600. The dealership indicated that there is a service bulletin out at FORD addressing this very issue, however FORD Motor Company will not pay for the repair. There is no way a brand new vehicle should be using this much oil in that little of miles driven. I have searched the web and found hundred of vehicle owners who are describing the exact very nature that I am reporting. FORD's fix was to put thicker oil in the motor and change the oil dipstick. Can you please contact me in regards to my complaint about this issue. My name is [XXX], [XXX] ; phone number [XXX] ; email address: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Kansas City, MO, USA

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle jerked while in first gear and the transmission unexpectedly downshifted. No warning light was illuminated. The vehicle was taken to the dealer however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 17,000.

- Moroni, UT, USA

Started slipping last year

- Colonia, NJ, USA

Purchased vehicle new 11/2018. Took vehicle in per notices from Ford 02/2019 and again on 04/2022 regarding transmission problems. Was advised computer reprogramming would solve problems. Problems with rough shifting continued but was advised by dealer "trans to relearn shift points and may feel firmer than normal". Began experiencing harsher shifting in mid-2023 that has continued. In January 2025 rough shifting progresed to significant shifting issues both accelerating and decelerating and cannot be driven with any confidence. I attempted to have dealer address the problem in 03/2025 but were unable to even examine, hence I sought out an opinion from an independent transmission repair shop and was quoted $8200 for a new transmission (if available). I reached out to the dealer's Service Manager who has acknowledged Ford is aware of many complaints regarding 10/R/80 Transmission problems in model year 2018 Ford F150 Pickup Trucks, but says he is unable to offer any solution because the warranty has expired and Ford refuses to issue a recall. The dealer has advised the transmission must be replaced at my expense and have been quoted $6600 for a Ford remanufactured transmission replacement. Noteworthy, the vehicle has 80,000 miles on it and was told by a Service Writer at the dealer Ford does not recommend transmission service until 100,000 miles. In the meantime I have learned the 10/R/80 Transmission issues are wide spread and is the subject of a Class Action Lawsuit.

- Chesapeake, VA, USA

The contact owns a 2018 Ford F-150. The contact stated that after opening a Ford Pass account and profile, the software was stuck in a learning loop. The transmission seized, skipped, jerked, and the vehicle lunged. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that a bushing was lodged in the axle tube and the transmission needed to be replaced. The vehicle was reset. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 79,000.

- Highland, UT, USA

This has been going on since approximately the first of this year. Daily incidents to this date. Truck slips into neutral while driving or braking.

- Greenville, NH, USA

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission slipped, and the vehicle jerked. The RPM fluctuated, and the engine revved, but the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the CDF cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 149,000.

- Dagsboro, DE, USA

The transmission is experiencing delayed engagement, harsh shifting, and slipping out of gear. It is at the dealership and available for inspection at this time. The dealer has inspected the transmission and reported that it failed and needs to be replaced. Ford company has been notified and will be conducting their own inspection soon. There were no warning lamps, but this has happened before. This will be the third transmission for this truck. The original transmission was replaced in April 2022 for the same issues. Now three years later, it needs to be replaced again for the same issues. There are several lawsuits against Ford for this particular transmission and multiple TSB-??s.

- Pleasant Grove, UT, USA

This truck was supposed to be recalled under the Transmission recall for 10r80 and I noticed while conducting a decode on the vin number that the type and kind of transmission was never listed so I-??m wondering how many people have been going through the same issues as us and if this will get fixed because our vin is not recalled and it should

- Las Cruces, NM, USA

The transmission doesn't shift properly, we took it in and had the transmission rebuilt but it started having the same problem again after 3 months. The truck only has 113,000 miles on it. It is a safety concern because at high speeds it will down shift.

- Mesa, AZ, USA

Unknown

- Limestone, TN, USA

My transmission started acting up, as in slipping, missing gears completely, and numerous times while in 10th gear.(10 speed transmission) it tried to drop down to first gear. Scared me pretty bad considering I was on highway. After that it would start out in 4th gear. Someone had told me there was a recall out for this problem, so I looked into it. All this happening is part of a Ford recall yet my vin number is not showing any recalls? I don-??t understand so now my truck sits because I can-??t afford 10,000 for a new one to be put in. I took it in to the shop to have it looked at, I paid 600 for a transmission filter to be replaced and was told by the owner after he put it on the computer that the only code was a communication error. Didn-??t see anything when replacing filter that showed any signs of wear in transmission

- Washougal, WA, USA

The contact owns a 2018 Ford F-150. The contact stated while driving 35 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the transmission had seized in first gear. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to a dealer to be diagnosed. The contact's husband changed the transmission fluid and became aware of small metallic debris in the transmission fluid. The vehicle was not repaired. The failure had occurred on several occasions. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 151,000.

- Arlington, TX, USA

This has now happened 8+ times. While traveling on the highway towing either a boat or trailer, my engine shuts down. This has happened at 75 mph. The error code :Auto StartStop Shift to P, then Restart Engine" displays on the instrument panel. Power steering does not work, steering becomes quite difficult. I have found several other instances of this same issue in Ford forums. So... at 75mph, on a highway, I lost all power 3-5 times in one trip. Each time I coasted to the safety strip, put the truck in park, and restarted. Several times the vehicle would not restart immediately. I pulled off the highway and did some research and disables the Auto Start/Stop feature, which seemed to alleviate the issue. Unfortunately I cannot permanently disable the feature. I did stop at a Ford dealership and showed them a picture of the error code. The dealership did not have a fix, and stated it was not a known issue. The last instance was in November, I have not towed since then. Today another mechanic flashed the PM module that controls Auto Start/Stop for another issue, an emissions recall, but did not know if that update would also clear up the towing issue. I have found at least 5 other instances of the the same issue with other Ford F150s in online forums.

- Sheboygan, WI, USA

We have a 2018 Ford F150 10 speed transmission coyote that was manufactured in Kansas City. Thousands of trucks were recalled because of transmission issues to four manufacturing plants and the manufacturing plant in Kansas was one of them. As thousands of trucks were listed via vin number to the recall our truck was never added and we are wondering why? We have placed thousands of dollars into our vehicle and have maintained its maintenance to be going through the very same issues that the recall has issued on Ford. Our vehicle is at the ford dealership and while we wait to see if ford will assist us under a customer satisfaction program and we pinch every penny to see if we can afford a transmission; we are in awe that our vehicle was never placed in that recall. We need our vehicle vin added to that recall as it should have been in the first place.

- Las Cruces, NM, USA

10R80 transmission CDF drum broke free and has caused hard shifting, dropping gears entirely ant highway speeds and altogether has lead to my vehicle being parked for months while i save up to replace the transmission. Is a known issues according to 3 different dealerships/transmission shops.

- Marion, OH, USA

We received a recall letter for Emission recall dealing with the system reading that the catalytic converter is bad. We had this happen a year ago, and had to have the catalytic converter replaced because it was showing it was bad. This recall letter says that it will show it-??s bad, but may not be bad. We spent almost $3000 because we live in a state with inspections. This letter shows that it was the computer that messed up. We are trying to deal with Ford to see if we can get reimbursed since there-??s a recall on the chip. The recall is emission recall 24E12. The work wouldn-??t have needed done if the chip wouldn-??t had shown the catalytic converter was bad.

- Springfield, MO, USA