10.0
really awful- Crashes / Fires:
- 10 / 2
- Injuries / Deaths:
- 13 / 0
- Average Mileage:
- 23,233 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2018 Ford F-150. The contact stated while driving 35 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the transmission had seized in first gear. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to a dealer to be diagnosed. The contact's husband changed the transmission fluid and became aware of small metallic debris in the transmission fluid. The vehicle was not repaired. The failure had occurred on several occasions. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 151,000.
- Arlington, TX, USA
This has now happened 8+ times. While traveling on the highway towing either a boat or trailer, my engine shuts down. This has happened at 75 mph. The error code :Auto StartStop Shift to P, then Restart Engine" displays on the instrument panel. Power steering does not work, steering becomes quite difficult. I have found several other instances of this same issue in Ford forums. So... at 75mph, on a highway, I lost all power 3-5 times in one trip. Each time I coasted to the safety strip, put the truck in park, and restarted. Several times the vehicle would not restart immediately. I pulled off the highway and did some research and disables the Auto Start/Stop feature, which seemed to alleviate the issue. Unfortunately I cannot permanently disable the feature. I did stop at a Ford dealership and showed them a picture of the error code. The dealership did not have a fix, and stated it was not a known issue. The last instance was in November, I have not towed since then. Today another mechanic flashed the PM module that controls Auto Start/Stop for another issue, an emissions recall, but did not know if that update would also clear up the towing issue. I have found at least 5 other instances of the the same issue with other Ford F150s in online forums.
- Sheboygan, WI, USA
We have a 2018 Ford F150 10 speed transmission coyote that was manufactured in Kansas City. Thousands of trucks were recalled because of transmission issues to four manufacturing plants and the manufacturing plant in Kansas was one of them. As thousands of trucks were listed via vin number to the recall our truck was never added and we are wondering why? We have placed thousands of dollars into our vehicle and have maintained its maintenance to be going through the very same issues that the recall has issued on Ford. Our vehicle is at the ford dealership and while we wait to see if ford will assist us under a customer satisfaction program and we pinch every penny to see if we can afford a transmission; we are in awe that our vehicle was never placed in that recall. We need our vehicle vin added to that recall as it should have been in the first place.
- Las Cruces, NM, USA
10R80 transmission CDF drum broke free and has caused hard shifting, dropping gears entirely ant highway speeds and altogether has lead to my vehicle being parked for months while i save up to replace the transmission. Is a known issues according to 3 different dealerships/transmission shops.
- Marion, OH, USA
We received a recall letter for Emission recall dealing with the system reading that the catalytic converter is bad. We had this happen a year ago, and had to have the catalytic converter replaced because it was showing it was bad. This recall letter says that it will show it-??s bad, but may not be bad. We spent almost $3000 because we live in a state with inspections. This letter shows that it was the computer that messed up. We are trying to deal with Ford to see if we can get reimbursed since there-??s a recall on the chip. The recall is emission recall 24E12. The work wouldn-??t have needed done if the chip wouldn-??t had shown the catalytic converter was bad.
- Springfield, MO, USA
1. The Transmission 2. -While driving at highway speeds the vehicle slipped into neutral multiple times, other vehicles have swerved to avoid our sudden slow down. -Has lurched forward from stop when foot was removed from brake at intersection with pedestrian present. -Stalled completely when auto stop start engaged and impeded cross traffic at night 3. Yes the problem has been reproduced and confirmed multiple times by independent service center. 4. No, the transmission has not been inspected by FORD or anyone else 5. There were no warning lamps, or messages. The only symptom at first was rough shifting. Transmission no longer knows what gear to be in. For example it will move to tenth at 25mph or drop to first gear at 50mph. Adaptive learning computer has been reset multiple times. A warning light started coming on intermittently ("wrench" symbol) after changing fluid. Each time computer has been reset a different code pops up associated with the wrench light coming on.
- Longmont, CO, USA
Transmission slipping And as its driving from 4th gear it drops down to 1st gear and it slips wont go into gear and it stops for a couple of seconds
- Perris, CA, USA
The contact owns a 2018 Ford F-150. The contact stated that on two occasions while in reverse (R), there was a loud noise coming from the rear of the vehicle. The vehicle was shifted to drive (D) and then to reverse(R) and the noise was lessened. The contact stated that the vehicle was then shifted into drive(D) and the vehicle accelerated inadvertently. The brake pedal was depressed to stop the vehicle. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 44,000.
- Broomfield, CO, USA
Complete transmission failure causing lose of power. 2023 Replaced transmission 65,000 miles. 02/14/2025 New transmission 80,000 miles lose of power when accelerating to pass then huge Bang! Truck spent approx. a month or more during warranty to fix 4wd issues.
- Watsonville, CA, USA
Transmission shifts hard, also unnecessarily will drop down a gear when driving, then goes back in right gear. The problem would not duplicate when I took it to the dealership. No warning lights. Problem started about a year after we bought it, took it to the dealership and the technician said he updated the computer, but it only helped for about 6 months. The hard shifting does not occur every time you put it into drive or park, but it does do it quite often and is getting worse every day.
- Social Circle, GA, USA
Transmission frequently doesn't shift correctly. Leaving the house in the morning has trouble shifting to 2 on a neighborhood Street. Rpm climbs very high and finally jerks into second gear. Very dangerous. Pulling out on major highway. The transmission has trouble finding 2nd,3rd or 4th gear. Same thing. Will go catch a couple of gears and not engage gear. This is very dangerous as if someone is coming up behind me and my truck randomly stuck in neutral and don't have forward momentum I have almost had some close collisions with some one running into the back of me. There is no recall with ford at this time this needs to be recalled as this is very dangerous for this to randomly happen in traffic.
- Denham Springs, LA, USA
Hard uneven shifting of the 10 speed transmission. One incident occurred on the highway at 72mph when the truck suddenly jerked but then recovered. I was holding the accelerator steady at the time of the incident. This is a major safety concern at this speed with kids in the vehicle. Truck has also experienced uneven shifting throughout its life (currently around 100k miles) but this was the first eye opening incident.
- Sewickley, PA, USA
The contact owns a 2018 Ford F-150. The contact stated while driving 40 MPH, the gear shifter engaged independently. No warning light was illuminated. The dealer was contacted. The first time the failure had occurred the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the PCM software needed to be updated and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 150,000.
- Phenix City, AL, USA
Experienced a rapid, dangerous downshift on the highway that took me from 70 mph to 50 mph. After that, the truck shifts roughly into gears 1-7 then hesitates into gears 8-10. Additionally, trucks downshifts cause passengers to lunge forward at random times as it skips and slips in and out of all gears. I took the vehicle to my local Ford dealer immediately and was told i need to spend $10,000 on a new transmission. After researching, this is a KNOWN issue with this year and model of truck. It is grounds for a recall and I see there are a few already in process along with a class action lawsuit. Please help! I am without a working vehicle and have young children.
- Centerton, AR, USA
The contact owns a 2018 Ford F-150. The contact stated while his son was driving 70 MPH, the transmission unexpectedly downshifted. The contact was unsure whether there was a warning light illuminated. The driver was able to pull over to the side of the road. The contact stated that the vehicle returned to normal functionality. The vehicle was taken to the dealer; however, the vehicle was not diagnosed; however, transmission fluid was added. The contact stated that the failure persisted. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 60,000.
- Dundee, MI, USA
The transmission is regularly having issues. It is though it cannot find the right gear and when shifting it will sometimes be lagging or shifts extremely hard. I have had the transmission serviced three times in the 112,000 miles driven and it still seems to have issues.
- Prairie Home, MO, USA
The transmission failed. Yes available on request. The vehicle was diagnosed by Gary Smith Ford in Ft Walton Beach Florida. The vehicle jumps out of gear when driving down the road rendering it undriveable. A slight -??clunk-?? and delay to go into 1st gear when cold began at 30,000 miles. Just thought it needed a software update. At 70,000 miles, the engine light came on and I took it to Gary Smith Ford. The miles on it are light miles. No towing or city driving.
- Westville, FL, USA
10R80 transmission jerking, harsh shifting, lunging, clunking, hesitation, and sudden loss of power, slipping,
- Aurora, IL, USA
My 2018 Ford F150 with the 2.7L V6 Ecoboost and 10R80 10 speed automatic transmission was purchased used with around 50k miles on it. At approximately 100K miles the transmission started acting funny. After taking off from a stop with the transmission in 1st gear, as it went to shift up to the 2nd gear, the truck would rev as if it was in neutral with no power, then eventually slam violently into gear to the point where the tires would squeal. This is obviously dangerous as it is unpredictable and could cause the vehicle to lurch and hit another object uncontrollable. Especially in low speed areas such as parking lots. The truck had several CEL lights on including P0761. My research found several TSB's for the transmission usually indicated the CDF drum was the failure. I made an appointment with a local ford dealer and explained the circumstances to recreate the issue as it mostly occurred when the vehicle was cold. After $150 fee they told me they could not recreate it and no issue was obvious to them. I eventually went to a transmission specialist who confirmed the CDF drum was slipping and ended up paying $7,000 out of pocket to get it fixed.
- Putney, VT, USA
- Washougal, WA, USA