Loss of power to dashboard and all accessories while driving. The engine and transmission continued to operate until the vehicle could be parked in a safe location, and the vehicle could not be started again. The issue was reproduced by a dealership and repaired by changing a faulty APIM module. No other inspections have been performed. After the repairs, the security alarm randomly engages and sounds the horn.

- Lincolnshire, IL, USA

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the transmission shifted to neutral(N) unintendedly, and the vehicle lost motive power. The power train warning light was illuminated. No further information was available. Additionally, the contact stated that electronic system and lights failed to turn off. The contact confirmed that the VIN was not included in a recall and that the warranty had expired. The contact stated that there were complaints and lawsuits related to the failure. The contact stated that the body control module (BCM) was previously repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 84,019.

- Russellville, AL, USA

The contact owns a 2018 Ford F-150. The contact stated while depressing the accelerator pedal, the gear shifter shifted independently, and the message "Vehicle Heisted Gear Ten Error" was displayed. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was notified of the failure and referred the contact to the NHTSA to file a vehicle safety complaint. The approximate failure mileage was 52,742.

- Rock Hill, SC, USA

When backing up, my camera will either not work or be extremely slow. Then once it works the backup image or blank screen will show up when not in reverse. My screen will be blank, be extremely slow, or freeze when I turn the vehicle on or when driving. Unable to get CarPlay to work at all. When pushing buttons the lag time is so bad that it will take minutes for it to catch up. Unable to update the software.

- Huntersville, NC, USA

I had a rear view camera problem where the screen went blue on my f150. No picture or beeps. I paid over $800 for software and hardware repairs and now there is a recall. Conveniently my vin is not included even though I have the same repairs I had to pay for. Reciepts from Ford Dealership available.

- St. Louis, MO, USA

SYNC seems to return to factory setting at every start and I need to answer the same series of initial questions to access it. It dumps all of my saved preferences when I turn the truck off. It freezes, particularly when I try a manual soft reboot. Back up camera comes on while I'm driving. I don't have access to audio, navigation, or hands free support.

- St. Louis, MO, USA

The radio goes black giving no indication to why and no way to adjust the heated steering wheel or the climate controls.

- Duson, LA, USA

The button on the steering wheel get hot then fail to work this has happened several times i have complained to ford. The cruise control quits working and all the buttons for the dash menu quit working. I will be driving down the road with the cruise control on and all of a sudden it will quit working. Then it will just come back on like you never shut it off and when you least expect it. when this happens you can not shut the thing off its gonna cause an accident.

- Britt, MN, USA

My back up camera barely works now. Most of the times that I back up the screen is blue or black. Very rarely it will work. I brought it into my local for dealer and they said moisture somehow got into the sealed connector and started corroding the metal in there making it a bad connection. They told me I needed a new wire harness for over $500 and I don-??t have the money to fix it. So now my back up camera is just broke.

- Rochester, NY, USA

The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked, the radio and the rearview camera was inoperative. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The diagnostic result was unavailable. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.

- Tallapoosa, GA, USA

The engine system on this vehicle experienced multiple failures, including severe knocking, power loss, and potential oil-related malfunctions. Despite repeated service visits to the authorized Ford dealership, the problem persisted. The dealership performed multiple repairs, but the issue was never fully resolved. The vehicle has been undrivable for over a year, during which I have had to rely on rental cars, borrowed vehicles, and eventually purchased cash vehicles to commute -?" all while continuing to pay for the truck. This is a severe financial and safety burden for a vehicle sold as reliable. To this day, no clear resolution has been offered, and Ford-??s internal support has repeatedly deflected responsibility or referred me to scripted call center processes. The vehicle remains parked, unable to be driven due to fear of catastrophic failure or causing harm to myself or others on the road. The engine should be fully inspected, and the failure reported as part of a broader pattern I believe exists across other vehicles with this powertrain. There were early warning lights, knocking, and oil issues documented during dealer visits. The dealer acknowledged repeated service cases but failed to offer a true fix or replacement. This is more than mechanical failure -?" it-??s a consumer safety and engineering accountability issue. I urge NHTSA to investigate the root cause and assess whether a broader recall or investigation is warranted.

- Porter, TX, USA

See attached document for complaint.

- Colonial Heights, VA, USA

I had repeated issues with sudden downshifts while driving starting around 80,000 miles. By 83,000 miles it was doing it weekly or more frequently. It would shift down to first gear no matter what gear it was in. I would have trouble getting it to shift back even if I stopped and turned it off or tried the manual-??s -??fix-?? of pressing the brake and accelerator pedals at the same time for at least 30 seconds. I paid $2300 to fix a transmission barely past 80,000 miles. Besides the safety issue, the impact on daily life in general is a mess. Ford should have to recall all recent years and fix or repay the customers like me who had to pay Ford to fix their defects.

- Johnson City, TN, USA

The contact owns a 2018 Ford F-150. The contact stated that after stopping the vehicle, the vehicle would not immediately restart. Also, while at a stoplight with the Auto START/STOP feature activated, the vehicle did not immediately restart after depressing the brake pedal, and the vehicle had to be jump-started. The vehicle was taken to the local dealer, who indicated that there was no issue with the battery and was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 102,602.

- Laurinburg, NC, USA

The same problem that is highlighted with the 1.3 million Ford F-150 truck investigation for the 2015 - 2017 models has happened to me. In 2024 my Ford F-150 would switch from 10th to 3rd gear without warning. This has lead to the transmission completely failing. I had to personally replace the transmission myself. I had just went over the warranty mileage. The incident was reported to Ford but nothing was done about it. At the machenic repair shop there were 2 other Ford F-150 that had the same problem.

- Royal Palm Beach, FL, USA

While driving in manual mode on the road vehicle seemingly came out of gear and then slammed into a lower gear causing me to be slammed forward in my seat and nearly wrecked my vehicle, it then unprotected went to 1st then to 9the gear all while still in manual shift mode. Vehicle also dose not always fully engage park when P is illuminated.

- Copper Center, AK, USA

When I tow my boat the starter overheats and when I stop to get gas I have trouble starting the engine or it won't start at all until the engine cools completely.

- Gastonia, NC, USA

Radio went out not long after I bought it. Nothing on that end works. No back up camera, nothing. Bad apim module. 1400 to replace. It-??s such a common issue and should be a recall.

- Blairsville , GA, USA

Powertrain control module software is faulty, causing improper diagnosis of catalytic converters efficiency. Prompting a check engine light and P0430/P0420 code. I could not pass emissions testing with this code. The Ford dealer made me pay out of pocket to replace catalytic converters ~6 months ago, total cost of $2975.12. The have now addressed that it is unlikely the catalytic converters were faulty, and are offering no reimbursement.

- Littlestown, PA, USA

The passenger back door latch, sometimes when the door closes it says rear right door ajar. It takes a few times to open and close it for the light to go off.. noone's safety has been put at risk yet door still locks but could become unsafe over time. The vehicles has not been inspected by manufacturer or insurance or others yet. The door light comes on if door is not closed properly and will stay on sometimes.

- Keller, TX, USA