10.0

really awful
Crashes / Fires:
5 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
27,096 miles

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« Read the previous 20 complaints

problem #106

Sep 272021

F-150

  • miles
excessive oil consumption. vehicle is loosing 4 qts of oil in 3 week period. Vehicle goes into safety mode while driving and shuts off while driving under 30 miles an hour. Dealership acknowledged this is an with the ford F-150 models from 2015 to 2020.

- Woodstock, GA, USA

problem #105

Sep 012021

F-150

  • miles
My 2018 Ford F150 truck has cold start rattle from the phasers. Started occurring 1k miles after my warranty ran out. This is a well known issue with this year of Ford F150 based on the 100s of videos and articles on this topic online. There are several thousand people across many online sites stating they have the same issue. They have created a service bulletin to fix the issue and sent out letters to some and not all owners. Never received the service bulletin and they should include mine in the fix since it is an obvious issue of their trucks.

- Yorba Linda, CA, USA

problem #104

Aug 292021

F-150

  • miles
Vehicle stalls when coming to a stop after towing then will continue to stall after the engine is started back up. The temp gauge did not indicate it was overheating and no warning lights or engine codes came on. This only seems to happen while towing after we have been driving for over an hour. We are towing around 4,500 lbs so it is well under the limits of the truck.

- Fe Warren Afb, WY, USA

problem #103

Jul 272021

F-150 6-cyl

  • miles
At approximately 18:30 hours on July 27,2021. While backing from alley into my driveway, I coast into driveway since alley is on steep hill, so no gas is needed. Just incline is needed to get movement of truck into driveway. As truck was about five feet from closed garage door. Engine revved up without foot being on gas pedal. Since truck was in reverse gear, so backup camera was engaged to assist in stopping when I get close to door. The rear tires started spinning and burning rubber, my foot had been on brake pedal entire time I was coasting into driveway. I had to press hard on brake pedal to keep from accelerating into and through garage door. Engine finally stopped revving up after a few seconds. I quickly put transmission into park and shut off engine. My son was a passenger in truck and he said what the [XXX] just happened. Got out of truck and there were black tread marks on concrete driveway approximately 2 feet long in front of tires. Next morning July 28, 2021, I started truck up and it acted normal. Took son to work and drove out to Ford dealership to have them take a look at truck. They could not look at truck. Earliest they could get it in to look at it was August 13, They did ask if there were any warning lights on dash. Told them I didn-??t see any engine lights indicating a problem is occurring. I have driven truck daily since incident without any further problems. I called Ford dealership today August 12, and canceled appointment to have truck looked at. I doubt they-??d find anything, it was an intermittent issue, but it does need to be reported. I have photos of tire marks in front of tire s the next morning before I started truck back up. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Casper, WY, USA

problem #102

Mar 222021

F-150

  • 42,865 miles
The contact owns a 2018 Ford F-150. The contact stated that after the vehicle was serviced at the dealer for a manufacturer's power train control module reprogramming, the vehicle would shudder when switching lane, accelerating, or decelerating. The check engine light was illuminated. The vehicle was taken to another dealer Bob Swope Ford, Inc. (1307 N Dixie Hwy, Elizabethtown, KY 42701) and an engine oil leakage was repaired. However, the failure recurred. The dealer Bob Swope Ford, Inc. informed the contact that there was no remedy but it was safe to drive the vehicle. The manufacturer was made aware of the failure. The failure mileage was 42,865.

- Vine Grove, KY, USA

problem #101

Aug 022020

F-150

  • miles
Excessive Oil Consumption. August 2, 2020, low engine oil light came on and 50% loss of engine power. When I pulled over at the nearest gas station my vehicle was 6 quarts low on engine oil. October 6, 2020, only 2000 miles after an oil change by the dealership oil was 1 quart low. May 24, 2021, 7,788 miles after engine oil change by dealership, engine oil was 4 quarts low. My truck consumes 1 quart of oil every 1,750 miles. My fuel economy is poor, averaging 11.5 miles per gallon which should be and and was much better when I first purchased my new vehicle. Intermittent rattle during normal acceleration and deceleration. My engine has lost power and would turn over but not crank for up to 2 hours at a time. This appears to be a wide spread issue with owners of the F150 truck year 2018 - 2019. FORD NEEDS TO RESPOND AND FIX THIS ISSUE FOR THEIR CUSTOMERS AT NO COST TO THE CUSTOMER.

- Mobile, AL, USA

problem #100

Apr 262021

F-150

  • miles
Engine has been making excessive valve train/piston/rod noise. I noticed the noise in March 2021 when towing my vacation trailer to San Diego. When idling noise is loudest below engine on drivers side. Noise increases dramatically when under load, and can be heard inside cab when driving. Motor almost sounds like a diesel engine. On April 26,2021 I took the truck to my dealer, Raceway Ford, Fontana, CA. After a road test I was given a notice from FORD stating that this is normal for this 5.0 engine. No way an engine should sound like this after 30,000 miles. This is a serious design flaw. When this engine fails I hope that we are not in the middle of the desert in 110 degree weather, going down a mountain pass, or crossing the golden gate bridge. THIS IS A SERIOUS SAFETY MATTER !!! Please force Ford to find a fix and repair these engines ASAP

- Colton, CA, USA

problem #99

Apr 302021

F-150

  • miles
I am reporting to NHTSA because the recall #17S37 should include my truck as I have the same issues and I am apprehensive to even drive my truck as the issue continues to increase in severity. See the answers to the requested questions below. 1.What component or system failed or malfunctioned, and is it available for inspection upon request" Answer -1. The cylinder heads have failed. Yes, the truck is available upon request. 2.How was your safety or the safety of others put at risk? Answer -2. Per recall 17S37. Cylinder heads machined without supply holes will result in premature engine failure. Engine Failure can cause noise, check engine light, runs rough and/or loss of motive power without warning while driving, increasing the risk of crash. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? Answer -?" 3. Yes, the problem has been confirmed by the Ford dealer shop foreman upon a 1:1 test drive. The shop foreman agreed of the noise and the shudder. The shop foreman scheduled a diagnostic for the truck. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer -?" 4. Yes, the ford dealer ran multiple diagnostics over multiple visits on the truck. I was informed by the shop foreman that the cylinder heads were machined incorrectly, and new cylinder heads and camshafts were to be replaced. I proceed to file a formal complaint through Ford. Upon filing the complaint with Ford and through numerous calls almost daily I still can-??t receive any response/feedback from the complaint line. I can provide the complaint number upon request. 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear" Answer -5. There were no warning lamps. However, I heard loud clicking, horrible gas mileage, and loss of power for many months before the dealer determine the issue failed cylinder heads.

- Bountiful, UT, USA

problem #98

May 012021

F-150

  • 39,000 miles
After a long period of towing (approximately 4000# for 2+ hours)I stopped for gas. On restart of the engine, it had a very rough idle and there was a warning light for the auto start/stop system. It died and would not run for more than 5 seconds. To get it to run I had to keep it in neutral and rev the engine to approximately 2500rpm. It did not repeat the issue for the remainder of the trip (another 2+ hours of towing). This situation was in a gas station but could have been much worse if it was on a public road.

- Cypress, TX, USA

problem #97

Apr 242021

F-150

  • 75,073 miles
Driving about 30mph down a rural street and I started to lightly apply brakes as I was coming to a corner. The truck lost all power and the engine shut off. No power steering nor power brakes. A message appeared in the cluster display saying ' autostart shift to P and restart engine'. I had to pull the truck over to a side street narrowly missing a semi truck that was coming down the street(because it was difficult to turn and stop the vehicle since the power assist was no longer working). I had to completely stop the truck, place shifter into park position and restart it. It worked fine after this. The vehicle had been started about 3 minutes prior to the event. It was 54 degrees and engine had not completely warmed up yet.

- Helena, AR, USA

problem #96

Apr 082021

F-150

  • 74,200 miles
Engine ticking sounds like a diesel @start up and driving transmission whining and kicks out of gear while driving

- Hamlet, NC, USA

problem #95

Apr 152019

F-150

  • 2,000 miles
Motor makes a pop/clunk sound when starting.2.back up warning on and off while backing up.3.drivers seat moves back on its own.4.mileage varies from 13 to 16 mpg in small town. Mileage is only 3,797. Vehicle tin 3 times for start up popping. Dealer said they rebuilt top end. Still pops on start and valves are now loud as on A150000 mi motor.

- Fort Walton Beach, FL, USA

problem #94

Jul 012020

F-150

  • 10,000 miles
Truck will stall while towing when coming to a stop at exit. Will not restart easily. Put truck in park, crank till starts, rev engine and shift into drive and keep rpms up to drive away. Will happen again after stopping for gas. While towing, I will fuel at the half tank level. It happens a lot on hot days. Usually after about 2 hours + of driving. No codes thrown at any time. Dealer can not find issue. This has happened for 2 years.

- Spring, TX, USA

problem #93

Feb 242021

F-150

  • miles
I purchased it brand new in October 2018, doors would randomly fly open when cornering. I brought it in there was a recall it was fixed. Then when it is below 30 degrees my rear sensor drivers side would show a steady red and beep when there was no danger. The dealer told me that there is most likely moisture in the sensor but would not replace it. Then at 41,000 miles my engine blew a rod. They told me I was not changing oil frequently enough. I change my own oil. I provided receipts for oil but they would not warranty it, I paid $15,000 out of pocket to have a new engine installed. I called Ford corporate and after four months of investigating they had the dealer refund my money. Then at 43,000 miles I was on vacation and the sunroof would not close. I brought it to a local dealer who said there might be something in the track but they would need the truck for 4 days and I was leaving the next day. I brought it to my local dealer upon return and they charged me $4,300 to replace the entire panoramic roof rails and chassis. Most recently my 10 speed transmission was shifting very hard and in the weeks following that a check engine light came on. I called another local dealer because I had lost all confidence in the dealer I purchased the truck new from. They told me that the wiring harness for the transmission was not properly secured and chafing caused it to run through and cause false and intermittent signals. They told me because it was negligence on the dealer who replaced the engine. I would have to go after them for the $800 fix. The same dealer who replaced the harness called me later that week while waiting for the part, told me that it was now the trans valve core. They replaced it and it is has not changed anything. They are currently waiting on direction from Ford. I have been in a loaner or rental for well over 90 days cummulativley. Unnacceptable!

- Fayetteville, NY, USA

problem #92

Mar 042021

F-150

  • 19,000 miles
I have the 2.7 ecoboost with 19,000 miles on it and oil pan is leaking and being replaced. Not good for a vehicle with such low miles also the transmission downshift S real hard in multiple gears mainly 5th and 3rd

- Orland Park, IL, USA

problem #91

Feb 152012

F-150

  • 48,000 miles
Have problems with transmission and making clucking noise when move it from park to drive and at low speeds sometimes and also when it shifts it is very jerky and not smooth. And it jumps gear like 1 to 4 and 5 to 8.

- Campbellsport, WI, USA

problem #90

Feb 162021

F-150

  • 34,490 miles
On or about the week of 10/26/2020, I took my truck to J.C. lewis Ford in savannah, ga for a transmission shifting issue to be looked at. While there, they also checked the oil in the vehicle and noted it was very low. As a result of this, they completed an engine oil change, reprogrammed the computer and replaced the oil level indicator per tsb 19-2365, and I could pick up the truck, which I did. This past Tuesday, 2/16/2021, I checked the oil level in my truck and found it to be over a quart low. The vehicle has only had a little over 3000 miles put on it since the Ford provide warranty oil change. I phoned J.C lewis Ford after noticing the oil was low and they requested that I bring my vehicle in to be looked at. The vehicle is currently at the dealership.

- Guyton, GA, USA

problem #89

Jan 022021

F-150

  • 40,000 miles
Engine oil is leaking.

- Aurora, CO, USA

problem #88

Jan 282021

F-150

  • 38,500 miles
After towing for an hour or more, pulling into gas station, low RPM, engine stops, auto start.stop warning comes on, asked to put in park and restart ---I have to rev gas to keep started--only when towing for awhile

- Saint Louis, MO, USA

problem #87

Apr 272020

F-150

  • miles
My Ford F150 began to have two distinct rattles at about 1 year old and 15,000 miles. One rattle happens when my foot comes off the gas and sounds like a flutter like something is loose. The other rattle happens at 1500 RPM and sounds like a metal on metal or a chain rattle. This happens on public paved streets. The Ford dealership verified my concern with both noises and worked with Ford with more than 10 attempted repairs. I have the list of attempted repairs that I can share but they include chain tensioners replacement, exhaust inspection, reprogram, phasers replacement, transmission replacement, and vct solenoids replacement. Neither the dealership nor Ford knows what is wrong but claims it is a "common characteristic" after over 35 total days of attempting to be repaired over several months. I am not the only F150 owner with this problem. Without knowing what is wrong with the truck, I do not know it is safe to drive. I contacted BBB who verified that I am not eligible for the lemon law and advised me to contact your organization to address my safety concern. I did not get anything in writing that says the truck is safe to drive and that worries me.

- Lovettsville, VA, USA

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