The contact owns a 2018 Ford F-150. The contact stated while parked, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 81,790.

- New Iberia, LA, USA

The contact owns a 2018 Ford F-150. The contact stated that upon a cold start of the engine, an abnormal, rattling sound would emit from the engine without warning. Upon investigation, the contact linked the failure to the engine's cam phasers which were associated with Technical Service Bulletin: 21-2119. The contact took the vehicle to a dealer where they acknowledged the failure and referred the contact to the manufacturer. The manufacturer was notified but informed the contact that there were no recalls on the vehicle. The manufacturer later referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 40,000.

- Hales Corner, WI, USA

The contact owns a 2018 Ford F-150. The contact stated while driving at approximately 55 MPH, the vehicle made an abnormal sound; the contact was unable to switch the transmission. The check engine warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed that the cam phasers needed to be replaced. The contact did research and was made aware of NHTSA Campaign Number: 17V672000 (Engine) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000

- Perry, GA, USA

The contact owns a 2018 Ford F-150. The contact stated there was an abnormal rattling sound coming from the vehicle while cold starting the vehicle. The check engine warning light was illuminated. The contact stated that the failure had occurred once before, and that the failure was linked to the cam phasers. The cam phasers were initially replaced under warranty by a dealer; however, the contact was recently informed that the warranty had expired. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 30,000.

- Rices Landing, PA, USA

The Starter on my 2018 Ford F150 XTR (XLT trim to be sold new in Canada) with the 5.0L Coyote V8 engine failed @ only 46,000 miles. I have done my own auto repair for years, and have replaced a few failed or failing starters, none of which were @ less than 100,000 miles. After a little research, I found out that Ford "created" their Coyote engine with the Auto Stop/Start feature as a fuel economy measure to satisfy USEPA. However, this resulted in a several orders of magnitude increase in the number of starts within any given time frame (say, over the course of a year) and, since Ford did not re-design the starter to account for this radical increase in the sheer number of starts, starters are failing early. Mine failed @ 46,000 miles, and I've read multiple online posts from owners of this engine that had to replace the starter, one as early as 27,000. Check out owner comments @: [XXX] I should NOT have been required to pay for Ford Motor Company's design FAILURE. Respectfully, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- West Chester, PA, USA

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal ticking, tapping, and rattling sound coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin 23-2143. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 105,000.

- Watseka, IL, USA

Cam phaser noise, replaced already at 29000 miles and failed again at 78000 miles, Ford had a Program 21N03 to replace phasers, but expired Jan 2023, was informed this morning by ford dealer. >$4000 to replace a know design issue on these phasers. believe there is a new design but Ford will not warranty the change per 21N03 program. When called Ford customer care, no program available to support a change and rep could not give me assurances if the vehicle is safe to drive. I do not think this is acceptable given a know design issue on this engine.

- Westminster, CO, USA

The contact owns a 2018 Ford F-150. The contact stated there was an abnormal rattling sound coming from the vehicle while cold starting the vehicle. There was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed with defective cam phasers. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.

- Honaker, VA, USA

I was driving, I looked down because my truck was unresponsive, my truck had died, a warning light had come on stating the following: "Auto Start/Stop Shift to P, then Restart Engine". I was on the interstate, in a two lane construction zone, I had to pull over into the construction area, stop my truck, and try and restart. After a minute or two, I was able to restart my truck and re-enter the road way. A very dangerous situation, luckily I did not have my children in the vehicle at the time. I scheduled a service appointment after this and was told it was the fuel pump control module. Unfortunately, it has happened twice since my service appointment... something needs to me done!

- Gifford, IL, USA

When starting the engine there is a loud rattle for a few seconds. After research there seems to be other Ford recalls related to the cam phasers that were recalled in other models but I believe the series or production line when mine was produced should be added as well. I have talked to Ford service already and spoke with a customer advocate. My case number is [XXX] Thank you [XXX] C [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Glen Ridge, NJ, USA

misfire on cylinders1,3,5 timing chain, inter cooler a/c hoses. paid over $5,000 for these repairs. 1 month later engine failure. traded it in and took a $7,500 loss for repair of new engine. 83,000 miles on the engine. 2018 3.5 liter v6 ecoboost for platinum. engine light would blink if it received to much acceleration. would have to pull over and turn off engine. for the engine light to go away. ford never did replace or fix this issue. next thing I know I need a new engine. had this truck less than one year. and a loss of 12,500. the moonroof pillars brackets started to brake off not able to use the moon roof. thermostat removed and replaced. bg cooling system service, oil cooler lines replaced, intake tube boot replaces, radiator hoses replaced, heater hoses replaced,

- Hays, MT, USA

The contact owns a 2018 Ford F-150. The contact stated that the upper part of the dashboard nearby the windshield was fractured and raised upward, causing a 3-inch gap. The contact stated while starting the vehicle, the vehicle made an abnormally loud grinding sound. Additionally, the contact stated that while accelerating from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 90,000.

- Las Vegas, NV, USA

First is the automatic 10 speed transmission. Started with hard shifting then skipped gears then the whole transmission had to be replaced. Next is the cam phasers, loud knocking, engine runs rough, poor acceleration, gets hot fast. Local Ford dealer has confirmed the problems. Have replaced transmission but have not had the money to replace cam phasers. Both known by Ford but not taking responsibility for it.

- Caddo, OK, USA

Unknown my truck was running rough so took it to shoo they ran the codes told me CPS camshaft position sensor bank 2 was coding so replaced all 4 sensors but was still having issues and then truck started having a rattle but not all the time it would come and go then the shop said replace spark plugs so I did then rattle got worse but would go away when came to stop sign. During all of this I was using alot of oil 1 qt about every 3000 to 5000 miles then the truck started having noisy start up that went away after couple seconds loss of power poor fuel economy and the rattle was more constant oil levels checked daily and were good but yesterday the day after an oil.change and my truck lost power when depressed the gas pedal I continued to lose speed and then it stalled going down the highway and the Orange wrench showed up on the dash and my truck won't start

- Shenandoah, IA, USA

The contact owns a 2018 Ford F-150. The contact stated that whenever it was cold outside, there was an abnormal rattling sound coming from the vehicle after starting the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phasers and the timing chain was skipping. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 120,000.

- Dayton, OH, USA

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the powertrain control module needed to be updated. The vehicle was repaired; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 84,880.

- Orange Grove, TX, USA

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The contact also became aware of a loud ticking sound coming from the engine. The vehicle was taken to the dealer where it was diagnosed and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000.

- Ocala, FL, USA

The first day I brought it home it was knocking. I took it back and they said it was high volume fuel pump making noise. Then they said it was a recall on cam sensor. They told us if we had it fixed before 90,000 miles it would cost me about 2,000 to repair. But we had a 100,000 mile drive train warranty. So they wouldn-??t fix it. When my f150 reach 100,000 miles then the transmission started dropping in to first gear from 10 th gear. Now it hangs up in gear's. Shifts to wrong gears. This issue is very dangerous

- Silver Springs, FL, USA

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle lost motive power. The vehicle was taken to an independent mechanic. The contact stated that when the independent mechanic started the vehicle, the oil level was at five. The vehicle was turned off; however, the vehicle was restarted, and the low oil warning light illuminated. The independent mechanic opened the hood and checked the oil and discovered metal shavings inside the oil. The contact was informed that the failure was due to failed cam phasers. The contact was informed that the cam phasers had been failing for a while. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 80,000.

- Eugene, OR, USA

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The contact also noticed a loud rattling sound coming from the engine. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the cam phaser had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

- Raleigh, NC, USA