10.0

really awful
Crashes / Fires:
6 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
30,323 miles

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« Read the previous 20 complaints

problem #71

Aug 012020

F-150

  • 38,000 miles
Vehicle experienced an engine stall after a 5 hour drive (with refueling stops) at highway speeds (I-85 southbound, between durham and atlanta), towing a 2,000lb empty trailer. Stall occurred after stop at the off-ramp. No engine light illuminated, but message stating "autostart/stop"feature error. Car would stall again immediately after restart. After several attempts, engine would not stall if throttle pressed to keep RPM's above idle. I was able to drive the remaining 15 miles (of total 350 mi trip). First leg of this trip was taken during the day, with a 2,000lb load totally approximately 4,000lb towed, with no issues. The above stall occurred after 2 hours of night driving.

- Cumming, GA, USA

problem #70

Jul 292020

F-150

  • 49,300 miles
While driving through parking lot, truck lost power, turned itself off, and displayed the following message: Auto startstop shift to P, then restart engine. Still had power steering, but was unable to restart the vehicle until coming to a complete stop and shifting to park.

- Seville, FL, USA

problem #69

Jul 152020

F-150

  • 62,000 miles
Transmission is not smooth when shifting. Makes loud clunking sounds and shudders.

- Fernandina Beach, FL, USA

problem #68

Jun 022020

F-150 6-cyl

  • miles
My 2018 Ford F150 has an issue with the engine cam phaser making a knocking noise during startup. I had them replaced by my dealer. I have had my truck back to the dealer 4 times do to oil leaks and check engine lights coming on. Also I am having what looks like my engine oil mixing with my coolant and also the coolant mixing in may oil. The dealer tells me this is normal. I tried to take my vehicle to three different dealers and they all refused to work on my truck they said take it back to the dealer that did the original repairs. I called the dealer that did the original repairs and they told me they refused to work on my truck since I had my llawyer contact Ford customer relations I have repair orders but the file was to large to attach

- Pasadena, MD, USA

problem #67

Jan 012019

F-150 8-cyl

  • 2,000 miles
Engine tapping noise when hot.

- Arizona City, AZ, USA

problem #66

May 232020

F-150 8-cyl

  • 39,000 miles
On two occasions I have been stopped and waiting to turn left across two lanes of traffic on a four lane state highway. The engine auto stop feature shut the engine off. When I let of the brake, the engine auto started and I began to accelerate. I had no power steering and nearly drove into a ditch. It seems that there is a delay between when the engine auto starts and when the power steering works. This is very dangerous as it is difficult to turn the wheel without power steering. Especially when crossing lanes of oncoming traffic.

- Clayton, IN, USA

problem #65

Mar 162020

F-150

  • 19,200 miles
There is a ticking rattle sound from the top of the engine area. The sound is noticeably louder after starting then the volume drops a level, but still steady sound there after, moving or not.

- Scotts Valley, CA, USA

problem #64

Dec 182018

F-150

  • 0 miles
The contact owns a 2018 Ford F-150. The contact received notification of NHTSA campaign numbers: 18V894000 (engine) and 20V097000 (exterior lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Bommarito Ford located at (675 dunn rd, hazelwood, mo 63042) was contacted and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Ofallon, MO, USA

problem #63

Jun 122019

F-150 8-cyl

  • 6,000 miles
The contact owns a 2018 Ford F-150. The contact stated that while driving and turning left, the vehicle stalled with the shift to park warning displayed. The contact stated that the power steering assist was inoperable. The contact also stated that the back-up camera failed intermittently. The vehicle was taken to mace Ford located at (4501 us-41, terre haute, in 47802) twice to be diagnosed. The mechanic was unable to duplicate the failure or retrieve a fault code for the cause of the failure. The contact was concerned about oil consumption. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.

- Terre Haute, IN, USA

problem #62

Oct 082019

F-150 6-cyl

  • 28,000 miles
2018 Ford F150 VIN [xxx] this has the eco-boost V6 3.5L engine in it. Last October 2019 the engine started rattling at startup. I brought this to dealership (fx caprara Ford pulaski, NY) and it was determined that the cam phasers & tensioners were bad and required replacing. This would be done under warranty. They ordered the parts and informed me that the parts were on back order. It took 2 1/2 months for parts to arrive at the dealership. I brought the truck in on Feb 11th for repair and was told would take 3 days to complete. On Feb 17th according to dealership 4 of the parts were mis-labeled and had to be ordered again. As of today Feb 25 I still do not have my truck back. Was told parts are unavailable for at least next 3 weeks as Ford is having a problem sourcing the parts. My truck is currently at dealership with engine dis-assembled. After a search of internet found F150 forum which has stories of several hundred people having same engine rattle requiring cam phasers & tensioners to be replaced and parts either not available or takes months to get. Ford refuses to admit there is a problem with this engine. I have called the Ford company as long as truck has less than 60K miles it is covered under warranty but not after. They are refusing to extend the warranty on the repair. I believe that Ford needs to recall this model engine and replace it to resolve this problem. 'information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Central Square, NY, USA

problem #61

Feb 182020

F-150

  • miles
Vehicle consumed a few quarts of oil before it's next oil change was due. Just bought the truck with low mileage. No reason for it to consume like that. No leaks. Noticed when a change oil soon warning came up as I backed out of my driveway.though it was odd considering it was premature. When I checked, almost no oil was on the dipstick. It was full 5 weeks ago when I checked it last.

- Gloucester, VA, USA

problem #60

Feb 012020

F-150

  • 15,500 miles
My 2018 F150, after towing a trailer for 2 hrs, dies when stopping at a light or in a parking lot. In the tow/haul mode the auto-stop-start should not engage, but the dash warning light says "shift to P, restart engine" auto stop-start has stopped engine. Then engine does not start easy and suptters and dies several times. Dealer told me no codes were recorded and problem could not be duplicated by driving around and stopping. This problem happened several times in a 2 day drive pulling my trailer.

- Springfield, MO, USA

problem #59

Dec 062019

F-150

  • 15,427 miles
1.) F150 supercab drifts erratically. Ford has aligned vehicle twice, but issue remains. Feels like truck is in a high-wind environment, but it is a calm day. Truck will veer off road unless extreme care is exercised. 2.) transmission lugs on acceleration, particularly @ 1100rpm and 38mph. 3.) hard "clunk/thump" sensation at low speeds, causing severe "whip-lash" action to occupants of vehicle. 4.)when taking slow left turn up a steep incline the truck lugs and transmission feel like it is slipping and unable to downshift, causing a significant loss of power and momentum. 5.) engine stalls when leaving stop light. Dash lights come on saying" auto startstop shift to P, then restart engine."this is in the middle of a busy intersection. I am attaching a picture of the dashboard error. Please notice I am still in "D" drive when this message came up.

- Cumming, GA, USA

problem #58

Nov 182019

F-150

  • 3,249 miles
The contact owns a 2018 Ford F-150. The contact stated while driving at 15 mph, the brake pedal was depressed but failed to engage as a result the contact rear ended another vehicle. No warning lights illumniated. The contact stated no air bags deployed in the vehicle. The contact stated the vehicle stalled however, the vehicle was able to re start. No police report was filed. No injuries were sustained. The vehicle was taken to chipola Ford (4242 lafayette St, marianna, fl 32446) where the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,249.

- Marianna, FL, USA

problem #57

Jul 162019

F-150

  • 10,400 miles
On September 15, 2018 I purchased a new 2018 Ford F150 5.0 V8. On 02/16/2019 (4,546 miles) after the first oil change it began making a knocking like noise. Ford said it was normal, but the knock wasn't there before the oil change. Ford tried to say it was the direct injection making the noise. Which might be true but other owners have reported the knocking noises and have had scored cylinders that required the engine blocks to be replaced by Ford. Also on 07/04/2019 (10,416 miles) I noticed that the engine was making a rattling noise when cold from 1200-2000 RPM. After researching this noise, I discovered that there is a tsb for the rattling noise. On 07/16/2019 I took my truck back to the dealer (friendly Ford in las vegas) and the tsb was preformed on the truck (tsb# 18-2354) the tsb did not fix the issue. On 10/23/2019 (12,600 miles) I took my truck to team Ford in las vegas. The service department stated that Ford told them the issue was normal operating characteristics. If either of these noises were normal, then it would have made them when it was brand new. These problems have been brought up to Ford by numerous owners of F150's and mustangs with the same engine. Ford refuses to fix anything and just says the issues are normal. Since Ford inssued a tsb for the rattle issue and replaced engine blocks for the knocking it tells me Ford knows these are issues and they are not normal without NHTSA or ftc intervention Ford may not fix these problems under warranty. They will become more of an issue outside of warranty and the consumer will have to pay for an issue Ford should fix link to tsb: Https://www.mustang6G.com/forums/attachments/18-2354-Ford-F150-5-0-tsb-pdf.321793/

- Las Vegas, NV, USA

problem #56

Aug 212019

F-150

  • miles
First complaint on August 21/19. To hagerstown Ford dealership that this truck does not operate correctly! the hardshift cluck, using oil 1qt low at 2400 miles, warping dash, rattling sounds bad.(like values rattling) my door latches freeze.. I have now as of 12/23/19 have added a total of 5qts of oil to this truck with only just over 5000 miles on it.you can smell burned oil coming from under the hood and exhaust.I have several video documentation to my statement! I spoke with larry when the truck was dropped off in November to have dash replaced for a week, to call me and tell me they didn't have the correct dash" I have contacted larry in regards to this vechile oil use is unreal!!! no new vechile goes through oil like this! I am told to keep adding oil.. why are you not covering the oil, it's under warranty" this truck is by far the worst vechile I have ever owned!!!!! I feel I'm getting the run around N if something isn't resolve soon I will take further action. So I've also been advise that the oil backflow that's burning out the exhaust the filters will have oil consumption through them as well!! did I get a lemon! I think so!

- Berkeley Springs, WV, USA

problem #55

May 122018

F-150

  • 6,000 miles
Bought the truck new August 28, 2018 at 6000 miles the truck consumed 3 1/2 quarts of oil yes that's 6000 miles since then the trucks had an excessive oil usage still hasn't been fixed 15 months later it's burned over 2 gallons of oil and 26,000 miles Ford replace the engine and it's burning more oil now than it ever has it burned 2 quarts of oil in 1500 miles

- Terre Haute, IN, USA

problem #54

Nov 292019

F-150

  • 15,500 miles
While driving on the freeway at approximately 75 miles per hour with cruise control on suddenly lost power. The maintenance symbol came on and the drive function eco, tow, wet road and sport were not available. After pulling off the highway, I turned off the engine after 5 minutes I started it up and all functions were normal. I continued driving to my destination and had no further incidents.

- Henderson, NV, USA

problem #53

Nov 022019

F-150

  • 23,000 miles
I believe there is a major problem with the transmission. Vehicle frequently makes a loud bang when started. The vehicle shudders and I feel a thud in the wheel well. It's like the clutch is failing or something? shifting gears extremely rough to the point where you're jerked around. Sometimes, to get into gear, I have to turn the truck off and re-start. Sometimes there is no power when trying to accelerate (or the truck is out of gear) from a stop which is extremely dangerous when cars are behind you or trying to accelerate merging onto the freeway. Sometimes the vehicle simply drops out of gear and 'd" (drive) is not an option. This has also happened on the freeway. I've read about a lot of owner comments that are identical to mine. Reading all these issues completely agree, this issue is extremely dangerous!

- Cold Spring, NY, USA

problem #52

Sep 292019

F-150

  • 21,974 miles
2018 F-150 3.5 ecoboost makes a loud clattering sound after a cold start. The vehicle is still stationary and the sound lasts between 1-3 seconds. This will not occur on a warm startup, only cold. It appears to be valve train clatter coming from the top of the engine. This same problem was diagnosed on the previous generation 3.5 ecoboost engine and apparently this problem still exists. I have video of the start up sound if needed, but its widely documented on the internet.

- Pittsburgh, PA, USA

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