The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed smoke exiting the tail pipe. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact was advised to have an oil change performed. The vehicle received an oil change; however, the contact stated that the failure reoccurred three months later. In addition, the contact stated that the oil level was 2-quarts low, and smoke was coming from the tail pipe again. The vehicle was taken back to the dealer where it was diagnosed with catalytic convertor failure. The contact was informed that the catalytic convertor needed to be replaced. The vehicle was not repaired. The contact stated that the catalytic convertor was replaced one year prior. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 80,000.

- Baton Rouge, LA, USA