The contact owns a 2018 Ford F-150. The contact stated while driving at night the passenger-??s side headlight became inoperable. The contact stated that the failure became more frequent and the driver's side headlight intermittently failed to operate as needed. The contact stated that the failure persisted after switching from Auto On to the manual setting. The contact stated that after activating the high-beam headlights, the headlights operated as needed. The failure recurred while using the low-beam headlights. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who could not determine the cause of the failure. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V097000 (Exterior Lighting). The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000.

- Paris, IL, USA