10.0
really awful- Crashes / Fires:
- 7 / 6
- Injuries / Deaths:
- 7 / 1
- Average Mileage:
- 8,724 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle was in the garage, parked. I got in started the vehicle, heard what sounded like wind chimes, got out, looked under the truck and saw glass. I then noticed the back window was shattered. There was never any impact to the window.
- Seabeck, WA, USA
2018 F-150 panoramic sunroof tracks and motors broke and stuck open position. Was driving and with fumes from other cars entering my vehicle from open roof and inability to close, I was getting lightheaded and almost passed out from exhaust fumes sitting in traffic.
- Lake Pleasant, NY, USA
Truck will stall while towing when coming to a stop at exit. Will not restart easily. Put truck in park, crank till starts, rev engine and shift into drive and keep rpms up to drive away. Will happen again after stopping for gas. While towing, I will fuel at the half tank level. It happens a lot on hot days. Usually after about 2 hours + of driving. No codes thrown at any time. Dealer can not find issue. This has happened for 2 years.
- Spring, TX, USA
Both tracks on panoramic roof are cracked and plastic pieces found in track. Sunroof stuck in open position on the highway. Cannot close panoramic roof so highway debris is flying into vehicle. Have sand and road debris hitting passengers inside vehicle.
- Lake Pleasant, NY, USA
Rear back glass randomly busted out on both sides of the sliding rear window while driving home from work on February 22nd, 2021.
- Grand Blanc, MI, USA
Have problems with transmission and making clucking noise when move it from park to drive and at low speeds sometimes and also when it shifts it is very jerky and not smooth. And it jumps gear like 1 to 4 and 5 to 8.
- Campbellsport, WI, USA
I turned on the rear defrost and about 2 minutes later the rear glasss shatted. The glass was not damaged in any way prior to the incident there were no scratches or defects.
- Killwen, TX, USA
My vehicle has completely shut down (lost all power, lost power to the brakes, lost power steering, etc.) twice in the past 3 weeks when coming to a stop on a slight incline. I cannot replicate the circumstances that make this event happen. When it occurs, I need to place my vehicle into park and turn the key over. If this were to happen on a highway, or on a busy intersection. This issue is described in great detail here: Https://www.F150forum.com/F118/auto-startstop-error-437920/ under normal operating conditions, my vehicle will start and stop to save fuel (Ford's auto-start stop system). I believe this issue is related to the programming of the auto-start stop function. Losing all power on the highway, a busy intersection, etc. Is certainly a safety hazard for everyone.
- Leicester, MA, USA
Dashboard of the truck has a warp where the front windshield defroster are located.
- Los Angeles, CA, USA
My Ford F150 began to have two distinct rattles at about 1 year old and 15,000 miles. One rattle happens when my foot comes off the gas and sounds like a flutter like something is loose. The other rattle happens at 1500 RPM and sounds like a metal on metal or a chain rattle. This happens on public paved streets. The Ford dealership verified my concern with both noises and worked with Ford with more than 10 attempted repairs. I have the list of attempted repairs that I can share but they include chain tensioners replacement, exhaust inspection, reprogram, phasers replacement, transmission replacement, and vct solenoids replacement. Neither the dealership nor Ford knows what is wrong but claims it is a "common characteristic" after over 35 total days of attempting to be repaired over several months. I am not the only F150 owner with this problem. Without knowing what is wrong with the truck, I do not know it is safe to drive. I contacted BBB who verified that I am not eligible for the lemon law and advised me to contact your organization to address my safety concern. I did not get anything in writing that says the truck is safe to drive and that worries me.
- Lovettsville, VA, USA
(below freezing) door latch malfunctioned. Can open door, when closing, door would not latch shut, attempted to re-close door, will not latch. It is essentially frozen in the open position and does not allow the door to latch. Sometimes, you can click the lock button and the door would latch, however, on some occasions, the door would not even latch in the lock position. There was a recalls for this (around March of year 2020), which has been completed by a local Ford dealer. However, this same issue has re-surfaced (January 2021). The real concern is the safety of the passenger and that the doors will not latch properly. The second issue is the first recall was a one time deal, if this problem occurs again, the customer has to pay the repair cost. Ford should be liable for correction and paying for this issue.
- Fairfield Township, OH, USA
The contact stated her son was driving a 2018 Ford F-150 that he borrowed from a friend. The contact stated while her son was driving at an unknown and rear ended another vehicle while it was making a left turn. The contact stated as a result both vehicle hit collided with a tree. The contact stated that the vehicle her son was driving caught fire as the fuel tank collided with the tree. As a result, the contact stated her son lost his life. The contact was providing all information from the police report filed. The vehicle was a total loss. The vehicle was towed to tow lot. The manufacturer had not been informed of the failure.the failure mileage was unknown.
- Orlando, FL, USA
Hi, issue 1: steering & safety related. Loss of assist of the steering system after vehicle is coming out of auto startstop mode. Appears to be cold temperature related 35-45F. City steet. (last incident - 6 mile rd - northville). Driven < 0.5 mile from home to school (vehicle didn't reach normal operating temperature) no power steering assist for up to 5 seconds with engine running after start stop. Has now occurred with a high severity (no assist) > 5 times. Some occasions it appears that the ramp up of assist is delayed by 0.5 to 1 seconds. Ford dealer examined and couldn't find issue in 2020. Upon my second visit they replaced the battery and said they found a fault code. Also contact Ford hotline for assistance, without satisfactory resolution. Issue is still present and not resolved. 2 incidents have been very close to severe front impact from oncoming traffic due to the great difficulty to turn the steering wheel without assist. The turning torque is so great the last incident caused physical injury/pain to my wrists due to the urgency to make the turn with the oncoming vehicle and wrenching on the steering wheel to get the truck to turn across the lane into the road. Last issue a few weeks ago. I have been manually turning off the auto startstop each time to avoid the issue. I am scheduled for service at tom holzer Ford and will again ask them to investigate and resolve the issue. Issue 2: automotive wipers appear to be triggered by sunlight / changing light conditions when no rain is present on the windshield.
- Northville, MI, USA
The vehicle has 2 speedometer. A digital and an analog one. The analog speedometer does not measure the speed correctly. It stays stuck at 60,80,100 mph when the truck is stopped.
- El Paso, TX, USA
The contact owned a 2018 Ford F-150 supercab. The contact stated that while approaching his residents dropping a friend off the contact noticed flames coming from the steering column. The contact managed to exit the vehicle however, within minutes the vehicle went up in flames. The fire department was contacted came out and extinguished the flames. The vehicle was deemed a totaled lost at the residents where the contact was. A police report was made. The vehicle has not been diagnosed. No insurance adjustor was contacted due to the contact insurance expiration date. Suburban Ford of waterford 6975 highland rd, waterford, mi 48327 (248) 674-4781 was contacted and informed the contact that was a personal matter and to contact his insurance for further assistance. The manufacturer was notified about the failure and informed the contact that no recalls was under the VIN. The failure mileage was approximately 48,000.
- Waterford, MI, USA
Driver's side door latch froze open and the door would not latch/stay closed. It was 27 degrees this morning. I had to hold the door closed. Eventually after driving the vehicle and closing the door several times, it finally latched. I previously had Ford's door latch recall performed to fix this issue, however, it seems this recall does not fix this problem. Many others have expressed continued freezing via various Ford forums after having the frozen door latch recall performed.
- North Easton, MA, USA
Dash board is warped. Rear window defroster not working
- San Jose, CA, USA
Without any impact the back glass was shattered. We just close the door after a wash in the washing station and suddenly exploded.
- Cypress, TX, USA
My vehicle I purchased in 2019 second owner is now not running. I am unsure as to what is going on or why it stalled on me approximately 3 months ago. I filed a claim with my insurance company they closed it without assistance. I had it towed home. It will start up but it has a really loud clanging in the motor area. I don't know what's going on with it. My vehicle has not been neglected and it has been taken care of and I don't understand why it's not running to only be 2 years old. I was driving my vehicle to pick up my daughter from work in town. I noticed a very loud sound and I pulled over at a local circle K and it didn't start back up at that time. I am finding recalls, but not specific to my VIN.
- Trilby, FL, USA
- Hobart, IN, USA