APIM has failed and must be replaced. This means that there is no back-up camera, navigation, radio, climate control, etc.

- Leander, TX, USA

My back up camera barely works now. Most of the times that I back up the screen is blue or black. Very rarely it will work. I brought it into my local for dealer and they said moisture somehow got into the sealed connector and started corroding the metal in there making it a bad connection. They told me I needed a new wire harness for over $500 and I don-??t have the money to fix it. So now my back up camera is just broke.

- Rochester, NY, USA

I was stopped at a stop sign and then proceeded to press the gas and turn into the far lane. A quarter to halfway through the turn the engine shut off and I got the message -?? Auto StartStop Shift to P, then Restart Engine-??. Had to put the vehicle in park in the middle of the road and restart the engine. Luckily no one was coming but if there had been I could have been hit.

- Wichita, KS, USA

40,000 miles on truck and the horn does not work. There is no power to the fuse.

- Carleton, MI, USA

My [XXX] daughter and friend were driving our F150 lariat super crew cab 3.0 deisel which to our knowledge was in excellent condition. The driver behind her frantically pulled them over as the rear underneath of the truck was on fire. They immediately pulled over and within several minutes the entire truck burned to the ground. Luckily the girls were safe, although very shaken. There were no warning lights on the dash and the smoke was behind the truck. Had their not been a car behind them on the country highway, who knows what could have happened to the girls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- El Dorado Hills, CA, USA

APIM - Accessory Protocol Interface Module Failed reprogramming for a current software version update Local mechanic as well as Ford Dealership recommended module replacements

- Elk River, MN, USA

When accelerating to highway speeds, my truck downshifts a gear or 2. This has been happening for the past year since I purchased the truck. When I try to accelerate to 60 MPH from 50 it is really hesitant after downshifting.

- Houston, AL, USA

APIMs failed. Will not reset, will not update, will not synch, will not function. Loss of GPS, 911 Assist, and all electronic functions. Other warning and rear view options unavailable. This loss of control of driver assisted functions limits safety and interaction features. Stems from 7 February update and software not removing old files. Verified by dealer, only way to fix software is to replace hardware at $1200 per part.

- Acton , MA, USA

We received a recall letter for Emission recall dealing with the system reading that the catalytic converter is bad. We had this happen a year ago, and had to have the catalytic converter replaced because it was showing it was bad. This recall letter says that it will show it-??s bad, but may not be bad. We spent almost $3000 because we live in a state with inspections. This letter shows that it was the computer that messed up. We are trying to deal with Ford to see if we can get reimbursed since there-??s a recall on the chip. The recall is emission recall 24E12. The work wouldn-??t have needed done if the chip wouldn-??t had shown the catalytic converter was bad.

- Springfield, MO, USA

Transmission slipping And as its driving from 4th gear it drops down to 1st gear and it slips wont go into gear and it stops for a couple of seconds

- Perris, CA, USA

My son brought his vehicle in for service because his coolant had been leaking and the fan was constantly running very loud. The guy in the service department told him that it was a recall. After four days, they finally diagnosed it as an excessive coolant leak. I spoke with the service manager, Josh Bass and he sent a quote for $995.61 and didn't even specify what work was going to be done to the truck on the quote. Josh verbally told me over the phone that the water pump needs to be replaced to fix the problem. The truck has less than 60,000 miles on it and should be on recall. The coolant leak could lead to major engine problems. This issue is very concerning and should be reported immediately!

- Acworth, GA, USA

Transmission failure. When going into second gear the truck would start to stall for a brief minute before shifting into next gear. This was causing harsh, and delayed shifting. Never got into an accident, but majority of the time the shifting delays would happen when turning or getting up to 35 MPH. When this occurred the truck would stall which would cause cars following stopping fast and could have caused a fender bender. Truck was taken into a ford dealer. They updated PCM trans software update- that did not fix it. They then recommend total body value replacement which was done. That did not fix it. Now they are recommending total transmission replacement with cost at $10K. The wrench light would come on every time a bad shift would occur. Dealer admitted that they have been doing total value body replacements left and right with known transmission issues with 2018 F150.

- West Des Moines , IA, USA

The transmission was up-shifting from 1st gear to 3rd, then from 6th gear to 8th, then from 8th gear to 10th gear without any increased gas pedal pressure. While at a stop sign and having my foot applied to the brake pedal, the transmission was jumping and jerking the truck forward to move! I had to put my foot harder on the brake pedal to keep the truck from moving into the intersection! I called the dealership and they advised me not to drive our truck, due to possible more damage to the transmission. The dealership told us that it might just be a programming/software issue, that a possible re-flashing of the transmission might be the issue. That the vehicle starts to learn how you drive? We were first charged a service fee to diagnose this transmission about $250. I was worried that I would rear end someone, due to this transmission trying to force me forward at every stop! While driving, it was doing a jerking motion that was very forceful. This should be a nationwide recall due to this transmission not responding correctly and possibly causing a serious vehicle accident, not by an operator error! Our mileage was at 48,203 miles when we took it to the dealership. The powertrain is for 5 years or 60,000 miles. We paid $3,520 + the $250 to diagnose. Ford paid $2,880 due to the low mileage and it just ran out of warranty. If you notice any unexplained jerking motion while driving get it checked out ASAP! Ask about Fords Customer Loyalty Score/Financial Assistance to help pay for this unexpected bill!

- Rainier, OR, USA

When it gets close to negative temps the door locks won-??t work to close the door and the door won-??t actually close. I can-??t drive with me door open. I have had the recall and door were fixed 2021 and it is a occurred event

- Toledo, OH, USA

When accelarating the truck jerks or hesitatess as if it is struggling to get to the next gear.

- Pasadena, TX, USA

Door latch wont latch in cold condition. Once warmed up it works fine.

- Linton , IN, USA

Passenger door will not stay latched during cold weather. Have to hold the door closed to keep it from opening, takes about 30 minutes for it to latch again after vehicle is fully warm. Huge safety hazard, door could come open at anytime or the worst case scenario someone could fall out of vehicle.

- Louisville, KY, USA

My 2018 Ford F-150, 3.5l Ecoboost truck is experiencing hard shifting between gears. The transmission races in the lower gear and then has a hard think into the next gear.

- Niceville, FL, USA

Vehicles 2018. To. 2020 have excessive oil consumption can cause engine failure and emissions problems due to high oil being burned.manufacture fail to fix the engine problem a technical service bulletin has been issued to bypass the real problem with the engine and emissions problem

- Elizabeth, NJ, USA

Twelve months ago I took my truck in for service and was informed that the rear lug nuts were compressed and needed to be replaced. I did so and paid over $130. Yesterday, I again took my vehicle in for service and was informed that the front lug nuts were compressed and paid $141 plus labor to have those replaced. Dealer indicated that this was a common issue found on Ford F-150 vehicles. When I asked if there was a recall on the lug nuts, the service manager said, "No, but there should be." I find it unusual that lug nuts have this type of problem.....I have been driving for 53 years and always have my tires regularly rotated and balanced and have never in the past been told the lug nuts had failed and required replacement. Have you had other complaints regarding Ford lug nut compression?

- Lees Summit, MO, USA