10.0

really awful
Crashes / Fires:
7 / 6
Injuries / Deaths:
7 / 1
Average Mileage:
8,724 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #144

Dec 242023

F-150

  • miles
Auto start stop button is clearly malfunctioning. Battery is good, alternator good. Even if I hold in the button to keep it shut off, my truck with just shut off in the middle of driving and tell me to place in park and restart. Dangerous and after research i-??m only 1 out of thousands with same issue

- Silver Springs, FL, USA

problem #143

Dec 202023

F-150

  • miles
Transmission, on 5 year F150 truck slips, and sometimes wont go in revers, huge safety issue. This issue almost caused an accident a few time in one week. We took truck to dealership. They did concur it is not drivable IF NOT FIXED This is a huge safety issue for all 2018 f150 trucks. we never received any recall info on truck if there were any. imagine a vehicle you cant go in reverse, or transmission stops as you pull into an intersection. luckily for us our family was not involved in an accident. a 5 year old vehicle's transmission should not fail on any manufacture.. According to several 2018 f150 owners this is an issue. someone will die in a accident if this is not addressed.

- Boston, NY, USA

problem #142

Oct 022023

F-150 6-cyl

  • miles
This was the letter I initiattly include dthe NTHTSA.Webmaster@dot.gov to ford. Dear Ford Motor Company, I'm writing to you as a concerned parent of a 6-year-old child and consumer of your product regarding critical safety issues reported in the 2017-2020 F150 model, and I'd like to ask Ford to please take action. I compiled some research from numerous affected vehicle owners across various states, highlighting alarming and potentially hazardous health concerns and issues that pose significant risks on highways. Just so you know- I noted the same issues I am having with my vehicle and now have to take my car back to the dealer once again. -??Grinding noises and pronounced thumping sensations resembling towing a trailer. -??Issues reported from critical sections such as the engine solenoid, transmission, flyer axle/Cam Shaft, deceleration noise, oil consumption, leaks, power loss during turns, and truck bogging down. The research highlighted in the attached document indicates widespread reports across different states and model years (2017-2020), emphasizing the urgent need for immediate attention and resolution. I urgently request: -??Initiate a thorough investigation, partnering with the National Highway Traffic Safety Administration (NHTSA) to address these reported concerns promptly. -??Encourage proactive involvement from Ford's leadership, including the CEO, advisors, board members, and affiliates, to prioritize consumer safety and resolve these critical issues. -??Collaborate transparently with affected consumers and stakeholders to ensure a swift and satisfactory resolution. * Plus there were oil leaks and fumes coming into the cab which can effect me Given the ongoing class action lawsuits around these or similar issues, we stress the gravity and urgency of this situation and implore swift action to prioritize consumer safety and uphold Ford's commitment to excellence. I am awaiting to hear from you and the measures to address these pressing concerns.

- Virginia Beach, VA, USA

problem #141

Nov 252023

F-150

  • miles
Rear window exploded after starting the truck. Glass shards and chunks flew into the truck. This is the 3rd F150 truck that I've owned that has had this happen.

- Bliss, NY, USA

problem #140

Nov 272023

F-150

  • miles
This morning, even after using the remote start to warm up the truck, the door lock mechanism wouldn-??t close. My door was ajar and would not latch on its own until several hours later when the temperature was above 30. We used a screwdriver to manually move the latch to the proper place, but it wouldn-??t flip to latch it once shut. As soon as a had was released from the door handle the door opened on its own. I couldn-??t drive to work without a door that shuts, this caused me to have to miss part of my morning and caused a hardship on not only myself, but those I work with.

- Joplin , MO, USA

problem #139

Oct 132023

F-150

  • miles
When parked, l returned to the vehicle to get my wallet, opened the driver-??s side door, got the wallet, then locked and closed the door. Suddenly the rear windshield exploded, leaving a gaping hole and shrapnel in the truck bed!

- Conshohocken, PA, USA

problem #138

Aug 292023

F-150

  • miles
Air conditioning evaporator builds up mold. Vinegar and moldy/musty smell comes from vents

- Onalaska, WI, USA

problem #137

Aug 282021

F-150

  • miles
The tailgate falls down on its own, and yes it is available upon request. I am unable to carry heavy items in my truck bed due to the tailgate not latching securely. The problem has been reproduced numerous times. When I drove the truck off the dealer lot, the tailgate fell down before I even got onto the road. Since then, I bought a replacement part for the tailgate which has helped drastically, but the recall hasn't been repaired so I don't trust my bed with a lot of weight. There are no warning lights or messages for this. I have tried to schedule with local dealerships to repair the recall, but they require me to leave my truck there for two weeks without a loaner. My truck is used for personal and business purposes, and I am unable to properly use it for business purposes which is affecting my income and productivity.

- Houston, TX, USA

problem #136

Jul 282023

F-150

  • miles
The sunroof rail broken is the big issue for this Ford F-150 from 2015 to 2020. A lot of F150 between 2015 and 2020 have the sunroof issue which manufactures still not recall for this widely sunroof issue. If you search F150 sunroof issue it will come up a lot on the internet. There is no safety risk

- Chihuahua, TX, USA

problem #135

Jul 242023

F-150

  • miles
Wipes stop working no safety and happen to a lot of them wipes transmission need replaced

- Worcester , MA, USA

problem #134

May 062023

F-150

  • miles
I took the truck in for oil change and rotation. One wheel had to have new lug nuts due to then being swollen and had to be drilled off. Which wasn-??t a cheap expense. They told me the other 3 wheels were looking a little swollen too. That-??s almost 1000$ just for lug nuts and most can-??t afford to drop that cost on lugs

- Fairmount, GA, USA

problem #133

May 212022

F-150

  • miles
APIM is bad. It causes safety issues as the SYNC 3 system is either slow to change or doesn't change at all. Among other issues, I've driven forward in Drive with the SYNC screen still showing the view of the reverse camera. IT interferes with any safety systems that require the APIM to react in a timely manner.

- Millersville, MD, USA

problem #132

Apr 192023

F-150

  • miles
Vista Roof sticks and then glass brackets break leaving the roof in an open and stuck postion.

- Kendall Park, NJ, USA

problem #131

Jul 222022

F-150

  • miles
The problem seems to be the Auto/on/off system. We regularly turn this feature off. On multiple occasions while towing a 22-?? travel trailer over 100 miles, the truck will stall when stopping. A bell will sound as it dies. Truck restarts then dies again. Takes several retries and revving engine to keep truck moving through the intersection. Eventually discovered only way to keep truck from stalling at a stop is to have one foot on brake and other on gas pedal. The goal is to keep RPM high. Then when time to move forward comes, rev motor while shifting to drive and lurch forward. This problem only happens when towing. The dealer cannot replicate this issue because it only happens while towing over 100 miles. It puts us in an unsafe situation in an intersection. The truck dies and is difficult to restart as we proceed through the intersection.

- Bixby , OK, USA

problem #130

Dec 012020

F-150 6-cyl

  • miles
In late 2020 Ford issued recall 20C03 to correct a problem with the Daylight running lights. This entailed the reprogramming of the body control module. In so doing they made an error in the new program and inadvertently activated the parking lamps at all times when using the Daylight running lights. This is in violation of the FMVSS No. 108 (Vehicle Lighting Standards) and California Vehicle Code Section 24800 (Driving with Parking Lights). I filed a complaint with Ford Motor Co. and they have repeatedly refused to correct the issue. Now to avoid the possibility of receiving a traffic violation it is necessary to not use a safety feature and drive without Daylight running lights.

- Hughson Ca, CA, USA

problem #129

Dec 252022

F-150

  • miles
My 2018 Ford f-150 super cab has a problem with the doors not latching when it's cold or after a storm and it is below freezing. I have owned this vehicle since Nov. Of 2021 with 35,000 plus miles on it I have had five incidents from 2021 through Dec. Of 2022 where the doors won't unlock or they unlock but won't latch. Doors fly open while driving down the road. Also had one Incident where drivers side door would not unlock but passengers side door did unlock. Had to climb in and out through passengers side door. I now drive with a bungee cord hooked to the drivers side and passengers side doors when it's below freezing to keep my doors from flying open. When this first happened I called my Ford dealer about the problem they told me They were inundated with calls of problems related to the freezing rain storm. They told me to wait until it warmed up and things would start working again.

- Claremont, NH, USA

problem #128

Sep 062021

F-150

  • miles
Unknown Mykey has me hostage. When I purchased my vehicle they only had 1 key. Not realizing that setting up the MyKey for my vehicle, I would be putting myself and others that drive on the road with me grave danger. I purchased my truck in March of 2019 and I the fall of 2021 I didn-??t think nothing of it by setting up the Mykey for my Ford F-150. Well without further a due I realized that the restrictions that the Mykey puts on there owners. Driving on the freeway or anywhere one may have to pass another vehicle quickly. Hang onto your hat because the speedometer stops at 80 and you just might find yourself between an on coming vehicle and the vehicle you were trying to get around before he thought about not allot you to-?? In the last 15 months there-??s been to many near misses because of the MyKey restrictions on my speedometer-?? Ford says they can-??t turn the Mykey off without another key-??.They ant my to pay $400 for a spare key-?? They need an Administration Mykey Key & standard Mykey key to delete the mykey functions. Now to me, that doesn-??t make since what so ever to be able to set up the Mykey function with only 1 Key when you need 2 to Defunction them.

- Springfield , OR, USA

problem #127

Dec 232022

F-150 6-cyl

  • miles
My door latch froze open during the recent hard freeze in Louisiana. The door would not latch closed. I had to drive home, holding the door closed with my hand. I previously brought my forward to the dealership because there was a door latch safety recall, but Ford would not fix it, saying I lived in a warm climate.

- Baton Rouge, LA, USA

problem #126

Dec 242022

F-150

  • miles
The rear passenger side door did not latch. My 6 month old son could have fell out because his car seat is on that side. Luckily I noticed it when I was backing out of the driveway and not on the expressway. I pulled back into the drive way and tried to shut the door about 30 times. It would not shut. All the other doors worked fine. The only way to keep the door shut was to hold the door shut and lock the truck. After I did that my door would not unlock. It tried doing it manually but it was stuck in the lock position. It seems something is wrong with the door latch and I am glad that I caught it or my baby could have gotten hurt. The door latches in the truck have to be looked at. I just bought this truck from a dealership last week too.

- Rochester , NY, USA

problem #125

Dec 192022

F-150

  • miles
I opened both front doors this morning after freezing temperatures last night. Once opened neither door would latch close. In order to get my truck to the Ford dealership, my passenger and I both had to physically hold the doors closed while going down the highway. This is the second time this has happened.

- Marietta, GA, USA

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