The contact owns a 2018 Ford F-150. The contact stated that while driving at approximately 20 MPH, the moon roof button was depressed, but the moon roof had jammed. The contact stated that the driver's side of the moon roof was slightly opened. The vehicle was taken to a body shop where it was determined that the moon roof unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 59,400.

- Auburn, AL, USA

The contact owns a 2018 Ford F-150. The contact stated that while driving in a rainstorm, water from the sunroof leaked into the cabin of the vehicle. The vehicle was taken to the local dealer who diagnosed that the sunroof needed to be replaced to prevent further water leaks. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 79,000.

- Richmond Hill, GA, USA

The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked, there was a rattling sound coming from the moon roof. On another occasion, while driving approximately 55 MPH, a metal piece of the track dislodged and landed in the driver's lap. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.

- Phoenix, AZ, USA

The vehicle as of 12/9/2023 at 3:27pm CST is at a mileage of 79,528. We reported to the dealership in April 2021 and services prior to April 2021 that the sunroof would randomly become misaligned with the sunroof track when opening. There will be excessive noise coming from the sunroof when it-??s misaligned. We are concerned that there might be a larger problem with potential exposed areas/leaks when that is misaligned. We feel strongly that it is either the alignment (misalignment) of the panels, an issue with the track, or an issue with the brackets. It was brought into the dealership, and they said they fixed it, but it continues to happen.

- St Paul, MN, USA

The contact owns a 2018 Ford F-150. The contact stated that the panoramic sunroof failed to close while pressing the close button. The vehicle was taken to a dealer where it was diagnosed and determined that the sunroof guide rails needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 60,000.

- Placerville, CA, USA

The contact owns a 2018 Ford F-150. The contact stated while driving 40 MPH and attempting to open the sunroof, the contact heard a loud noise and became aware that the glass panel brackets had separated from the sunroof frame assembly and stopped moving. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in TSB: 18-2374. The manufacturer referred the contact to the NHTSA Hotline. The approximate failure mileage was 48,000.

- Kendall Park, NJ, USA

Moonroof malfunctioned- causing it to be left open in the winter with poor conditions rendering the vehicle unsafe to drive. Discovered that internal mechanism for opening and closing (made of plastic) had broken in the track. Was able to get it closed for now but I don-??t feel safe driving myself and twin toddlers. Saved the portion of the clip that broke off.

- Washington, UT, USA