The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the engine made abnormal rattling sounds. The vehicle was taken to the dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the vehicle was not included. The failure mileage was approximately 42,000.

- Pueblo, CO, USA

The contact owns a 2019 Ford F-150. The contact stated that during cold starts, there was a loud engine rattle present. The vehicle was taken to the local dealer who diagnosed that the cam phasers were faulty and needed to be replaced. The cam phasers were replaced under an Extended Service Campaign however, recently the failure reoccurred. The vehicle was taken back to the dealer who diagnosed that the cam phasers were faulty again and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 60,000.

- Saint Louis, MO, USA

Failed camshaft phasers and VVT solenoids. Mechanic shop has confirmed the problem and has said this is far from the first failure they have seen with Ford trucks and these parts. No warning lights to indicate the problem to the driver. Will lead to major engine failure.

- Hampton, VA, USA

The contact owned a 2019 Ford F-150. The contact stated that while driving at approximately 70 MPH, the check engine warning light illuminated. The vehicle was vibrating. The contact did not notice any leaks. The vehicle was taken to the local dealer, where it was diagnosed that the engine and turbo charger needed to be replaced. The mechanic informed the contact that cylinder #5 valve was missing. The contact was informed that the vehicle had experienced a catastrophic engine failure, and that the intake valve was incinerated. The vehicle was not repaired. The dealer informed the contact to Trade-In the vehicle. The manufacturer was contacted and filed a claim, but no assistance was provided. The failure mileage was approximately 71,105.

- Farmington, MI, USA

The contact owns a 2019 Ford F-150. The contact stated that while operating the vehicle, the wrench warning light illuminated. The contact stated that later after restarting the vehicle, the wrench warning light was off, but the check engine warning light remained illuminated. Additionally, while driving at various speeds, the vehicle was hesitating while accelerating. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 36,800.

- Big Bay, MI, USA

The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, he heard an abnormal rattling sound. The vehicle was taken to the dealer. The vehicle was diagnosed with a cold started rattling. The contact stated that the dealer informed him that the vehicle was repaired under warranty as much as the manufacturer would allow. The contact stated that the failure reoccurred. The vehicle was taken to the dealer again. The vehicle was diagnosed with VCT rattle on start-up. The contact was informed that the VCT units needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and aided with the repair cost. The failure mileage was approximately 45,000.

- Phoenix, AZ, USA

The contact owns a 2019 Ford F-150. The contact stated that after starting the vehicle, there was a rattling sound coming from the engine. Additionally, there was a ticking sound coming from the engine while the vehicle was idling. The vehicle was taken to the local dealer who diagnosed that the engine cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the power train control module was previously reprogrammed under an extended warranty coverage, but the failure recurred. The failure mileage was 1,300.

- Johnstown, PA, USA

The vehicle is a 10 speed automatic, while driving the vehicle when it gets to about 4th gear, the transmission slips. This vehicle was purchased brand new and has only 64,000 miles on it. The transmission slips and at lower speeds when the transmission slips and hesitates before it shifts to another gear, this is a safety issue as while the vehicle semi stalls causes the potential to be rear ended by a trailing vehicle. This vehicle manufacturer should stop selling these transmissions that have serious issues with them. Surely when you purchase a brand new vehicle you don-??t expect to have any problems with it at four years into ownership.

- Mint Hill, NC, USA

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was unknown.

- Mesa, AZ, USA

My 2019 F150 with the 10 speed transmission has several issues that I believe affect the safety and reliability of the vehicle: 1) The transmission shifts very roughly into 5th gear. The shifts are so rough that I suspect the other components of the drive train are being placed under unnecessary strain. 2) When moving forward at idle the truck will on occasion surge forward. This is a potential safety issue if it were to occur in traffic. 3) When moving forward at slow speeds the transmission periodically slips as if it was shifted into neutral. My local dealership "flashed" the software for the transmission but it did not correct the problem. I returned the truck to the dealership and they've now had it for 2 months with no resolution to the problem.

- Tucson, AZ, USA

The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal loud rattling sound. There was no warning light illuminated. The contact stated that the failure recurred while starting the vehicle after the vehicle had been parked and turned off for a long while. The contact stated that he received a notice of Ford Campaign Number: 21B10, which he related to the failure. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the campaign. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,000. The contact stated Ford remedied the issue at no cost.

- Little Rock, AR, USA

Total engine failure while driving ~70 MPH, on a 4-5 lane highway, during rush hour traffic. No CEL activated, other vehicles had to swerve around my truck while I maneuvered the lanes with no engine power. Myself and my 5 year old son are lucky to be alive. 66k miles on truck when engine failed, issues started at 41K miles. Have taken vehicle to multiple Ford dealerships, 13 times in the last 2 years under warranty complaining of engine rattle, knock, noise, and oil consumption. Informed each time no engine issues present. Referred me to "Excessive Oil TSB" and "Engine Knock and Noise TSBs". Was instructed that this was normal operation and treated as if I was somehow crazy. Was taken to dealership for oil consumption check early Feb 2023 and engine failed March 2023. Requested Ford fill out a NHTSA report many times to include an ethics complaint from March to July 2023 and I feel I have been misled and they have not reported this issue. I have requested a root cause be performed as to how an engine fails after 13 visits (in 2 years) at 66k miles and feel that the issue is trying to be covered up, get a new engine in, and get rid of the old one with zero due diligence as to what occurred. 65+ maintenance record pages provided to Ford, an overview of event with maps attached, video of scenario sent, to no avail.

- Lancaster, OH, USA

Cam phasers issue causing the vehicle to misfire and loss of power. Vehicle at dealership over a month because the issue is common and parts are on back order, no recall from dealer. 2019 f150 5.0

- Orange, TX, USA

The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, there was an abnormally loud sound coming from the vehicle. The contact stated there was no warning light illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with TBS: 20-2315, however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 73,500.

- Millerton, PA, USA

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the engine did not accelerate when gas was depressed, the vehicle inadvertently stalled and lost motive power. The vehicle did restart and was driven to the dealer where it was diagnosed as cam phasers failure and cam phasers needed replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately?106,000.

- Ellicott City, MD, USA

The contact owns a 2019 Ford F-150. The contact stated that the vehicle made a rattling sound during start-up. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The failure mileage was approximately 61,000.

- Kansas City, MO, USA

Upon cold start up their is a significant rattling for 5-10 seconds, Started around 60K miles. when driving there is a lag in performance for first few miles. Consistent with Cam Phaser failure with F150 3.5 eco boost engine. This problem has been reported to Ford and CSP 21N03 explains the exact problem. Ford claim my VIN isn't covered under this Customer Satisfaction Program 21N03.

- Long Beach, CA, USA

In March of 2022, Ford launched a TSB campaign for its F150 model trucks spanning a few years. The TSB was for a Cam Phaser issue and the company offered an extended mileage warranty with a tiered coverage chart based on your current miles while experiencing the problem. The campaign ended January of 2023. I own a 2019 F-150 and my truck began having the issues under the TSB in April of 2023. When I brought the issue to the Ford dealership, I was then informed of the open TSB (TSB's are not made public, but rather opened up for mechanics use to easily diagnose an issue). I was told that due to my mileage as well as missing the 'expiration of the campaign' by just a few months, I would have to cover the cost of the repair. After battling with Ford, I was able to gain some assistance from the dealership towards the cost of the repair. My truck was dropped off to a Ford dealership on May 8th, 2023 and is still there awaiting parts for this KNOWN issue. There are roughly 40,000 parts for this issue that are on backorder. I was updated yesterday that the parts are still 2-3 weeks out from being available. Not having my vehicle for close to 3 months now and still being expected to pay $750 for a repair with an active TSB is absurd. At what point does this issue constitute a recall? I am writing and requesting that this issue be a known recall to the affected trucks. For a consumer to have to pay for a cost that is out of their control, and a known/acknowledged issue by the dealer/company, especially with a 40,000 part backorder-- there should be no reason myself, or anyone else should have to pay any cost to fix the problem. Please let me know what can or needs to be done further to try and have this TSB converted to a recall on these affected F-150s.

- Garner, NC, USA

The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The contact stated that the failure recurred while starting the vehicle. The vehicle was taken to the dealer, who informed the contact that the failure was related to Ford Technical Service Bulletin Number: 23-21-43. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.

- Canyon, TX, USA

The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was being started, there was a rattling sound coming from the engine compartment for several seconds. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.

- Benicia, CA, USA