The contact owns a 2019 Ford F-150. The contact had received a recall notification for cam phaser failure and the vehicle was repaired. The contact stated that approximately 3 years after the vehicle was repaired, the contact became aware of a loud rattling sound coming from the front of the vehicle, near the engine compartment. There were no warning lights illuminated. The dealer was contacted, and it was confirmed that the vehicle could not be repaired a second time under the recall free of charge. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 99,600.

- Stambaugh, MI, USA

1st safety problem is while accelerating, there is a rough shift in gears despite being an automatic transmission. While attempting to gradually and safely accelerate, vehicle causes an abrupt deceleration where rpms drop and vehicle occupants are thrown forward during the process. Vehicle was brought to Ford Dealership for repair. They noted a known issue with transmission and completed a software restart/update. Vehicle gear shift improved slightly for short period of time but eventually resumed and is noticeably worse in colder months. This problem has been noticed while turning, resulting in near misses with oncoming traffic and is concerning when entering/merging with traffic at highway speeds. There were no dashboard warning light indicators at any point. Battery was in good condition. 2nd concern: Engine fire ups up on start but stalls while idling when shifting out of park as well as in stopped traffic. "Auto startstop, shift to P, then restart engine" notification presents on gauge display. This requires multiple attempts to get vehicle restarted with following notification instructions and shutting off/restarting engine. Disengaging auto startstop on startup is inconclusive about remedying the situation. Battery was tested as good but replaced anyway due to age to rule out battery related concerns. Contacted Ford dealership service department and they replied, "they have never heard of it happening." They denied knowledge of any TSB, CSP or recalls/complaints about the issue. However, it appears this issue is well documented on multiple Ford models and various production years. Other than instrument/gauge display of "Auto startstop, shift to P, then restart engine" occurring after the fact, there is no warning light indicators. Safety is at risk due to stoppage of traffic and loss of power/ability to accelerate or maneuver vehicle in traffic situations to include clearing intersections with oncoming traffic while turning at low speeds/idling.

- Sioux Falls, SD, USA

2019 F-150 vehicle is equipped with a 5.0L engine that exhibit excessive oil consumption, to where every month i have to add oil. There are no visible oil leaks. Each time i go for oil change before the 3 months and/or recommended 3,000 miles, im told there is no oil in the engine. After doing research, i found that the issue of excessive oil consumption is caused by high intake manifold vacuum during some deceleration fuel shut off events resulting in oil being pulled into the combustion chamber from the crankcase, valve guides, and positive crankcase ventilation (PCV). To correct the condition, steps to reprogram the powertrain control module (PCM), installation of a new engine oil level indicator and change the engine oil and oil filter. The revised PCM calibration reduces engine vacuum during some DFSO events. After calling local ford service center, the issue was confirmed and I was told that there isn't a fix for the problem. I was provided by the Ford service agent the contact information for Fords customer service. Spoke to the agent who told me that there is only a recall for the tailgate for my model. Anything else I would be responsible for repairs. The Ford customer service agent then gave me the website to NHTSA to file a complaint. Now I'm doing just that. It appears that this is a common issue for my year make and model. Please investigate, please help.

- Calumet City, IL, USA

Engine failure. FoMoCo stated it was due to oil failure. I change my oil every 6000 miles according to manufacturer. I produced records for oil changes and receipts for first 3 oil changes but couldn-??t for last 3. Engine had 42,000 miles. Warning light came on stating Temporary Emissions Disconnect but never had anything touched on the engine prior to light. Never found the problem. Engine started bucking and was using oil on return home. Ford dealership found #2 cylinder with no compression. Turbos may have blown and put compromised oil into engine causing issue. Dealership never investigated. Filed pictures, receipts and other documents to Ford Consumer Affairs to no avail. Had to have replaced engine on my dime. Old engine was returned to salvage yard used engine purchased from. Was able to limp back home but engine could have had catastrophic failure on the road. The truck has 50000 mile warranty plus I took out extended warranty (70000).

- Fort Madison , IA, USA

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed and while at a stop light, the vehicle was shaking abnormally and lost motive power. In addition, the check engine warning light was illuminated. The contact stated that the failure was persistent. The vehicle was taken to the dealer where it was diagnosed with a faulty wiring harness. The contact was informed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 58,000.

- Saint Charles, MO, USA

Vehicle shuts off randomly when the StopStart feature is disabled/turned off via button in dashboard. The instrument panel displays message on dash saying: -??Auto StopStart, Manual Restart, Required-?? And -??Auto StopStart, Shift to P, Then Restart engine-?? This often happens in the middle of an intersection where I risk being hit by another vehicle. This has happened on multiple occasions. Dealership was unable to recreate problem so unfortunately nothing was repaired. There are many online forums discussing this very same problem.

- Beachwood, NJ, USA

Truck has 85K miles on it and has a loud ticking noise followed by rattle at 1500 rpms even after timing system was rebuilt. Burnes 1qt of oil every 1000 miles. Entire timing system needed to be replaced due to two faulty chain tensioners. Engine was super clean and had zero oil sludge buildup. Currently having a oil consumption test done. Do have repair order that was done for timing system. No warning lights for failed timing system that popped up. I am able to get the repair invoice if needed.

- Saint Paul, MN, USA

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the check engine warning light was intermittently illuminated. The vehicle was taken to a local independent mechanic where the catalytic converter was replaced with an aftermarket part; however, the failure persisted. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

- Riverdale, GA, USA

I leased a new 2019 Ford f150 xlt sport package in the fall of 2019. During the first year, I experienced some "choking" of the engine when I would accelerate. Nothing big, but noticeable. I mentioned this experience to the dealer at regular checkups and they informed me that it was "normal" and that if anything was wrong, the computerized monitoring system on the truck would identify the problem. I bought the truck after a 36 month lease. The choking continued to be a regular occurance, especially for the first few miles of a new drive. Around 30k miles, I noticed the issue getting more pronounced. I again asked the dealer about it and they provided me the same answer as before and didn't offer to explore the issue. Between 30K and 50K miles, the issue became more frequent and would impact the truck whether it was warm or cold. But now I experienced a hard shift between 1-3 gears and sometime 3-5-- jerking and slowing and struggling to move to the next gear. It will also bog down at times when changing into the higher gears with no telling when this would occur. Again, I asked the dealer about it, and becuase there was no safety light, they wouldn't do a thing. Over the past month or two, at over 50K miles, the frequency was several times on every drive. It started to jump from 8-1 and back up to 8. It would jerk and slow in high traffic situations, and finally it just would not move into gear at a stop sign at rush hour. I had to drop it into low gears and move to the side of the road after 10 minutes of stoppage; then the check engine indicator finally flashed, after an incident that could have caused harm to me or others. I slowly drove it to my destination. Since then, I have not allowed anyone to drive the truck because it is dangerous to operate. I took the truck to the dealer and they informed me that it needs a new transmission which will be ~$5k

- Bryn Mawr, PA, USA

The Cam phasers in my truck malfunctioned at 72K miles. The failure would cause the vehicle to stall while driving. The dealership replaced them for $4945.26. The dealership would have the broken components. No warning light or malfunction light appeared.

- Syracuse, NY, USA

The contact owns a 2019 Ford F-150. The contact stated that while driving at approximately 65 MPH, the engine began shaking and the check engine and power train warning lights illuminated. The vehicle was pulled over to side of the road and restarted. The vehicle was then parked at the place of employment. The vehicle was then towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 62,534.

- Milton, WI, USA

The vehicle developed a grinding noise in the engine soon after i lost all power and brakes while leaving my driveway i thought I was going to crash into my neighbors fence. I had zero braking function out of no where ans no check engine light, it came back after about 30 seconds being off. Then as I was driving down the road I lost all power and I could not accelerate or anything in the middle of the road again no check engine light came on it was just an instantaneous power loss took about 45 seconds to re-engage. I've lost power on the freeway while driving as well.

- Port Orchard, WA, USA

vehicle started @ around -15 F, drove it for 15 minutes, parked and turned it off. 90 minutes later with temps around -5 to -10 F it would not turn over. Messages on dash included : full accessory power available, and something about a steering assist fault. Jumping battery did not help. Vehicle hauled to shop. Shop disconnected battery and reconnected it and vehicle started. Fault codes were cleared and vehicle ran without creating new fault codes. If this fault had occurred in the middle of nowhere without assistance available the computer going into no start mode when the battery was not dead could easily have resulted in death from the cold weather. The vehicle computer should have a reset option which can be triggered by any operator.

- Coon Rapids, MN, USA

The contact owns a 2019 Ford F-150. The contact stated that during start-up there was an abnormal rattling sound coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was like the Customer Satisfaction Program: 21N08. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 85,000.

- Bearden, AR, USA

The truck started to have a slight shutter when driving around 80,000 miles. it now shutters all of the time while driving. They trucks shakes. i called my local mechanic and he stated he is having a lot of calls with this make and model truck. he stated that the problem is in the transmission. the inside of the drum that houses the transmission fluid is breaking down the inside and its shredding to pieces. i was informed to call the ford dealership to see if mine was on the recall list but it is not. they acted like there hasn't been a recall for this matter. i have been stopped by random people asking if i was having this problem because them to was having the same issues. i do not feel like we as the consumers should have to pay to have this issue fixed, which is resulting in new transmissions when the problem is because of manufacturing issues. my local mechanic is saying it's costing people upwards of $8,000 to have this fixed and that is unacceptable.

- Kilmichael, MS, USA

The contact owns a 2019 Ford F-150. The contact stated while driving 10 MPH, the vehicle started to make a clicking noise. There was no warning light illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The vehicle was diagnosed with cam riser shaft, timing belt, and sprocket failure. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.

- West Melbourne, FL, USA

2019 F-150 with 3.5L GTDI engine. Cam phasers required to be replaced on truck with 52,000 miles on it. Repair bill of $4800. Ford issued Customer Satisfaction Program ("CSP") notices 21B10 and 21N03 for Ford F-150s manufactured between 2017-2020 equipped with the 3.5L GTDI engine manufactured in Dearborn, Michigan or Kansas. A copy is attached. Under these CSPs, Ford paid for up to 100% of the repair cost, plus 1-day rental vehicle, for owners with vehicles with up to 69,999 miles on them. Ford has refused to apply the CSP to my truck, despite it only having 52,000 miles, because they say the CSP did not apply to my VIN. However, my truck is the same make, model, engine type and manufacturing location as identified in the CSP, and I have the EXACT same engine issue as described in the CSP. I did not receive any letter or recall notice from Ford regarding this issue and they expect me to pay $4,800 to get my truck back from the dealership simply because the CSP "didn't attach to my VIN." It's not a coincidence that my truck has the EXACT same characteristics and engine problem as identified in the CSP. But while thousands of consumers with THE SAME TRUCK had this repair 100% covered by Ford, I have to pay $4,800.

- Oviedo, FL, USA

When pressing the gas pedal to accelerate, the truck will not accelerate rather it begins to rev the engine loudly (as if the gas pedal was being pushed while the truck is in neutral) the RPM shoots high to 6-7 (again the truck isn-??t accelerating any faster just loudly revving, ) then the truck jolts as if it has just been rear ended. The shifting is stuttering staying stuck in 3rd and 4th gear severing going back to 1 even at a stop. Vehicle messaging alerted 1/10/25 powertrain malfunction /reduced power. However this issues has been going on and Ford Said it was related to a 4x4 control module which was replaced and yet the issues continue. Brought it back to ford because the problem was not fixed and they are asking for payment of additional diagnostic testing and NOW saying it-??s a transmission issue AFTER saying it was issue with the control module unit. Work was completed 10/2024 at Ford

- Pembroke , NH, USA

Purchased Dec 4, 2019; followed maintenance requirements through BO Beukcman Quality Ford. Oil changes made IAW Ford guidelines every 5000 miles. Oil change was made Nov 23, 2023 at 49,504 miles. Just before next oil change noticed engine knocking on acceleration/deceleration with intermittent check engine light on. Oil changed at 54,226 miles (Aug 22, 2024). Condition mentioned to dealer. Dealer advised engine was consuming oil. There was no visible sign of leaks. Fix -- install new dip stick, reprogram the Powertrain Control Module (PCM). Rationale: Ford TSB 19-2365 Dec 5, 2019 quoted as follows: oil consumption "may be due to high intake manifold vacuum during some deceleration fuel shut off (DFSO) events resulting in oil being pulled into the combustion chamber from the crankcase, valve guides and positive crankcase ventilation (PCV)". Supposedly reprogramming would reduce engine vacuum during DFSO events (note: I noticed knocking on acceleration). At the dealership inquired why Ford did not advise customers of condition. They could not answer my question. My F-150 is a 5.0L V8 and was described by dealer as a Coyote engine. I asked if they had similar maintenance events like mine; answer - yes. I was disappointed; have owned previous F-150s and none "consumed" oil like this -- my previous truck had 150,000+ miles -- no oil burning. The dealer instructed me to bring the vehicle back every 1000 miles to check dipstick for consumption. Returned vehicle to dealer at 55,626 and 56,700 miles. On returns, consumption was noted; they topped off my oil with instruction to return again at 57,626 (current mileage 57,435 miles) This is inconvenient and poses a safety risk to me and perhaps others through engine degradation/failure especially while driving. Believe Ford owes the cunsumer a permanent engine fix. Vehicle is available for inspection NHTSA.

- Saint Louis, MO, USA

Rough idle engine noise at stop, engine stalls out and dies. No check engine lights present, Auto start/stop system light comes on indicating its disabled and to shift to park and restart engine.

- South Charleston, OH, USA