The contact owns a 2019 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormal ticking sound coming from underneath the hood of the vehicle. The contact stated that after a while the sound dissipated, and the contact was able to drive the vehicle. The contact stated that the ticking sound returned the next day while starting the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact called the dealer where the vehicle was purchased, to schedule an appointment; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 112,000.

- Jacksonville, FL, USA

The contact owns a 2019 Ford F-150. The contact stated that at cold starts there was a rattling sound coming from the engine compartment. The contact stated that the sound was present for approximately five seconds before self-correcting. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure and informed the contact that the VIN was not covered under the manufacturer's Extended Warranty coverage regarding the cam phaser repair. The contact stated that the vehicle experienced the failure listed in the Extended Warranty coverage. The failure mileage was 120,300.

- Schaumburg, IL, USA

I own a 2019 Ford F-150 3.5L EcoBoost with approximately 117,000 miles. Like many others, I am experiencing the widely reported cold start cam phaser rattle, which grows louder with colder temperatures. This is a known issue addressed by Ford in TSB 19-2365, yet no recall has been issued. I believe this defect poses long-term reliability concerns and could eventually lead to engine damage. Ford should be held responsible for a widespread design flaw affecting thousands of vehicles. I urge the NHTSA to investigate this recurring issue and hold Ford accountable for consumer safety and financial impact.

- Spokane Valley, WA, USA

Please help me with my case I purchased the car 2019 f 150 from Autonation ford Margate The car defective and they try repair multiple times, it take over 6 months and have no solution, but they don-??t want responsibility for my money, my car. Help please

- Tamarac, FL, USA

Rough idling result in Cam phaser and timing belt replacement. While driving the vehicle would accelerate and decelerate on its own making it unsafe to drive. Dealer quoted me $6,095 to replace camp phasers (part #HL2Z-6C590-A)

- Murrieta, CA, USA

The contact owns a 2019 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. The contact stated that after several attempts, the vehicle started. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact related to the failure to Ford Campaign Number: 21N03. The contact investigated the issue and related the failure to the cam phasers. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 59,000.

- Fort Worth, TX, USA

My 2019 F150 started having a loud rattling noise coming from the motor. I took my truck to the Sam Galloway Ford dealership and it was determined that the cam phasers needed to be replaced however they would not cover this cost since my VIN was not listed on the recall sheet. My vehicle was manufactured in Kansas during the time period and has the 3.5 liter motor and according to the recall letter my vehicle should be included in this recall. Please see below recall summary TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 21N03 -?" Supplement #1 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement REF: Customer Satisfaction Program 21N03

- Ft Myers, FL, USA

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,261.

- Clinton Township, MI, USA

Cam Phasers are bad and making noise. This needs to be a recall item from ford.

- Phoenix, AZ, USA

The contact owns a 2019 Ford F-150. The contact stated that while driving 35 MPH, the vehicle failed to shift into the next gear. A message advising that the engine needed service was displayed on the instrument panel, and a message advising that the engine Auto Start-Stop system needed service was displayed on the vehicle's mobile app. The contact stated that after pressing the button to disengage the engine Auto Start-Stop system function, the vehicle continued to experience shifting failures. The vehicle was taken to an independent mechanic, where the contact was informed that engine components had failed. The mechanic determined that the timing chain and the cam phasers needed to be replaced, and the contact was referred to the dealer for repairs. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers, several unknown gaskets, the timing chain, and other unknown parts had failed and needed to be replaced. The vehicle was repaired. The contact related to the failure to Ford Campaign Number: 21N03. The manufacturer's warranty department was contacted several times, but no assistance was provided. The failure mileage was approximately 25,000.

- Northport, NY, USA

The contact owns a 2019 Ford F-150. The contact stated when the vehicle was started, there was an abnormal sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed cam phaser sensor. The contact was informed that the cam phaser sensor needed to be replaced. The vehicle was not repaired. Additionally, the contact stated the vehicle had received an oil change minutes prior to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 153,250.

- Lecanto, FL, USA

Cam phasers - this is a known issue on the 3.5L ecoboost motors, yet Ford will not stand behind their product. They have paid for some people to have it repaired, and not others. This is about a $4,000 fix at the dealership, again for an issue they knew about years ago. They tried to claim changing the timing with the ECM module would stop it from happening, but as I discovered this weekend it didn't My vehicles ECM was swapped in 2021 and here I am a few years later with the same issue. Ford needs to be called out as they knowingly pushed out subpar engine products to make more money.

- Glencoe, AL, USA

Had diagnostic done on truck to find out cam phasers need replacement. There was a recall on this issue but was never informed of. Now I-??m looking at a $3528.40 repair which I was informed that this can be a regular repair once issue occurs. Reached out to Ford Corporation and was informed they couldn-??t help us in any way.

- Washington , WV, USA

CAM PHASERS!!!! I have a 2019 Ford F-150 with the 3.5L EcoBoost engine which started having cam phaser issues. On cold starts, the engine makes a loud rattling noise for several seconds, and during idle a ticking noise is heard as well. At times the engine runs roughly and loses power briefly when i-??m driving it. I-??m very concerned because it happened to me while merging into a highway the truck cut power down and I almost caused an accident for not getting up to speed properly, additionally this could lead to the car shutting off on me, or other dangerous situations on the road, other than the long wear and tear that these bad cam phasers have on the engine. I-??ve learned that this issue is known to Ford and has been happening for many years, and was addressed for other owners through Customer Satisfaction Programs like the 21N03 and its various supplements, to my knowledge the last one being held in 2022, but my truck is not covered at this time even though it-??s a 2019 and has under 70,000 miles. I believe this issue should be investigated further as it is a safety risk to drivers, passengers, and all other vehicles on the road, and Ford should be held accountable, as this issue has been seen around their 3.5 Ecoboost engines and has yet to be fixed. It seems like it-??s an ongoing profitable business for them to keep customers paying out of pocket for this $4,000+ job knowing that it-??s an issue that many owners have, which is beyond ridiculous on their end. If it-??s possible for you guys to take a look at any of their social media platforms, most of the comments on their posts, even if they have nothing to do with this engine, are complaints about not having a Recall for cam phasers on the 3.5 Ecoboost engine. Ford needs to be held accountable for this issue and give more importance to the safety of their customers instead of their parts/service profits!!!!!!

- Fulshear, TX, USA

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was loud clanking sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,270.

- North Myrtle Beach, SC, USA

I purchased a 2019 F150 through Imperial Chevy in Mendon, MA in 2022. Technical Service Bulletin 19-2365 had been issued on 05 December 2019 and the dealer did not disclose or address the issue prior to sale. The truck has had regular oil changes every year and then check engine light came on - Code P0630 Camshaft Position Sensor B circuit. Ford service diagnosed scoring in the cylinders and verified that it has the excessive oil consumption issue. Solution is total engine replacement. Ford corporate has so far denied the claim and refused to offer financing for $12,000+ repair. Having approved many other claims for the same issue, they are now requiring Ford service to do a teardown before considering whether to pay for this known issue. This truck currently isn't be driven more than a few miles a day to and from work. We bought this truck to haul a full size two horse trailer which we haven't done as we are afraid to further tax the transmission and/or run the truck out of oil inadvertently since the oil gauge does not give warning that the oil is low - instead the truck throws a P0390 code. Ford must be held responsible for paying for repair. I can provide extensive paperwork if necessary. This is a known issue that Ford is refusing to remedy and any F150 experiencing this issue must be recalled immediately.

- Charlton, MA, USA

Had oil change 7 times in one year and each time they indicate at the place I get oil changed that it is a quart or more low before 3,000 miles of usage after oil change. My car is suppose to take unleaded gas or higher and it knocks if I use unloaded. Now my catalytic converter is going out and it is not covered under warranty unless it is consequential to other problems. Well there appears to be engine problems that are not being addressed and I have a warranty and have taken it in. But they do not look any deeper into the problem except for computer scan and the warranty people won-??t give me any answers on what they will do if there is engine problems.

- Perryville, MO, USA

Engine Consumes approximately 4qts of oil every 5000 miles. Rachet sound from engine when let off the gas. Popping/Cracking/Rattling sound coming from behind firewall when accelerating at low RPM's (1500-2000).

- White Or Caucasian, FL, USA

Driving highway speed (70mph) and vehicle suddenly drops speed to (25mph) and running at 5000rpm and loses all forward drive speed while pressing on the gas pedal. Pulled over and turned off truck and tried to restart it and it took over 15 seconds for the power start to start the engine after pushing the start button, still had no power to accelerate after placing it in drive. My Ford App sends an alert code reading Powertrain Malfunction/Reduced Power. Towed to dealership to get looked at under purchase warranty agreement. This could have caused a major accident if there would have been more traffic on the highway at the time causing major injuries and/or death, this needs to be investigated what is causing this issue. There are a lot of forums on the internet for 2019-2023 F150 having this same issue reporting/regarding -??Powertrain Malfunction/Reduced Power-??, don-??t know if anyone else has had it happen while driving at highway speeds or not though haven-??t looked through everyone of them.

- Salem, OR, USA

When I go to accelerate fast the check engine light comes on and the car shakes a little and won-??t accelerate at all. This is a saftey issue because I almost caused an accident several times. And this is the second F150 eco boost I have had in a year with the exact same problem

- Park Forest, IL, USA