10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 26,531 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Bought a 2019 Ford F150 with 32,000 miles. A year later, I noticed a rattling sound coming from engine. Dealership said I had very little oil. No leaks anywhere. Dealership said I had started an oil consumption test at 10,000 miles. I informed Dealership I did not own car at those miles. Went to Dealership I bought vehicle from to inform them that they knowingly sold me a truck with known issues. Using about 1 quart every 1000 miles. Also, after Fords band-aid they put on, seems to be hesitant on acceleration. Dangerous in busy intersections. Ford refuse to fix a known issue with this vehicle.
- Rock Hill, SC, USA
The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, the engine made an abnormal rattling sound. There was no warning light illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.
- Queen Creek, AZ, USA
My 2019 F150 has issues with both the cam phasers and the transmission. Every time I turn on my truck I get the ford -??cold start rattle-?? because defective parts from the factory that ford has known were defective and later fixed but for some reason my truck was not in the recall. My truck came off the same assembly line and time period of previous CSP or recall programs but my vin was never included. My truck also has 60,000 miles and the 10 speed transmission clunks all the time. I-??m not sure if it-??s missing shifts or what is breaking but everyone with a f150 around this year knows they are common to have transmission issues. Sometimes my truck doesn-??t find the proper gear getting started and will rev high and barely move until it finally gets shift right and gets moving. These 2019 F150 issues are far too common i see them all across the blogs and internet and know a few other owners who have similar issues.
- Rocky River, OH, USA
About a month ago my truck started shifting hard between 3rd and 4th gear. My truck has been in the shop almost 1month Water Solutions is giving me a run around. They drove the truck and confirmed it-??s shifting hard. Took the transmission pan out and saw the metal shavings. now they want me to take it to another shop for a CDF air drum test. Have any other F150 having this issue?I need help on what to
- Disputanta, VA, USA
The contact owns a 2019 Ford F-150. The contact stated that the vehicle was making an abnormal rattling sound on cold starts and while idling. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.
- Smiley, TX, USA
The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal rumbling and vibrating sound coming from underneath the vehicle. There were no warning lights illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 88,000.
- Dallas, NC, USA
The contact owns a 2019 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormal ticking sound coming from underneath the hood of the vehicle. The contact stated that after a while the sound dissipated, and the contact was able to drive the vehicle. The contact stated that the ticking sound returned the next day while starting the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact called the dealer where the vehicle was purchased, to schedule an appointment; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 112,000.
- Jacksonville, FL, USA
The contact owns a 2019 Ford F-150. The contact stated that at cold starts there was a rattling sound coming from the engine compartment. The contact stated that the sound was present for approximately five seconds before self-correcting. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure and informed the contact that the VIN was not covered under the manufacturer's Extended Warranty coverage regarding the cam phaser repair. The contact stated that the vehicle experienced the failure listed in the Extended Warranty coverage. The failure mileage was 120,300.
- Schaumburg, IL, USA
I own a 2019 Ford F-150 3.5L EcoBoost with approximately 117,000 miles. Like many others, I am experiencing the widely reported cold start cam phaser rattle, which grows louder with colder temperatures. This is a known issue addressed by Ford in TSB 19-2365, yet no recall has been issued. I believe this defect poses long-term reliability concerns and could eventually lead to engine damage. Ford should be held responsible for a widespread design flaw affecting thousands of vehicles. I urge the NHTSA to investigate this recurring issue and hold Ford accountable for consumer safety and financial impact.
- Spokane Valley, WA, USA
Please help me with my case I purchased the car 2019 f 150 from Autonation ford Margate The car defective and they try repair multiple times, it take over 6 months and have no solution, but they don-??t want responsibility for my money, my car. Help please
- Tamarac, FL, USA
Rough idling result in Cam phaser and timing belt replacement. While driving the vehicle would accelerate and decelerate on its own making it unsafe to drive. Dealer quoted me $6,095 to replace camp phasers (part #HL2Z-6C590-A)
- Murrieta, CA, USA
The contact owns a 2019 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. The contact stated that after several attempts, the vehicle started. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact related to the failure to Ford Campaign Number: 21N03. The contact investigated the issue and related the failure to the cam phasers. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 59,000.
- Fort Worth, TX, USA
My 2019 F150 started having a loud rattling noise coming from the motor. I took my truck to the Sam Galloway Ford dealership and it was determined that the cam phasers needed to be replaced however they would not cover this cost since my VIN was not listed on the recall sheet. My vehicle was manufactured in Kansas during the time period and has the 3.5 liter motor and according to the recall letter my vehicle should be included in this recall. Please see below recall summary TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 21N03 -?" Supplement #1 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement REF: Customer Satisfaction Program 21N03
- Ft Myers, FL, USA
The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,261.
- Clinton Township, MI, USA
Cam Phasers are bad and making noise. This needs to be a recall item from ford.
- Phoenix, AZ, USA
The contact owns a 2019 Ford F-150. The contact stated that while driving 35 MPH, the vehicle failed to shift into the next gear. A message advising that the engine needed service was displayed on the instrument panel, and a message advising that the engine Auto Start-Stop system needed service was displayed on the vehicle's mobile app. The contact stated that after pressing the button to disengage the engine Auto Start-Stop system function, the vehicle continued to experience shifting failures. The vehicle was taken to an independent mechanic, where the contact was informed that engine components had failed. The mechanic determined that the timing chain and the cam phasers needed to be replaced, and the contact was referred to the dealer for repairs. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers, several unknown gaskets, the timing chain, and other unknown parts had failed and needed to be replaced. The vehicle was repaired. The contact related to the failure to Ford Campaign Number: 21N03. The manufacturer's warranty department was contacted several times, but no assistance was provided. The failure mileage was approximately 25,000.
- Northport, NY, USA
The contact owns a 2019 Ford F-150. The contact stated when the vehicle was started, there was an abnormal sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed cam phaser sensor. The contact was informed that the cam phaser sensor needed to be replaced. The vehicle was not repaired. Additionally, the contact stated the vehicle had received an oil change minutes prior to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 153,250.
- Lecanto, FL, USA
Cam phasers - this is a known issue on the 3.5L ecoboost motors, yet Ford will not stand behind their product. They have paid for some people to have it repaired, and not others. This is about a $4,000 fix at the dealership, again for an issue they knew about years ago. They tried to claim changing the timing with the ECM module would stop it from happening, but as I discovered this weekend it didn't My vehicles ECM was swapped in 2021 and here I am a few years later with the same issue. Ford needs to be called out as they knowingly pushed out subpar engine products to make more money.
- Glencoe, AL, USA
Had diagnostic done on truck to find out cam phasers need replacement. There was a recall on this issue but was never informed of. Now I-??m looking at a $3528.40 repair which I was informed that this can be a regular repair once issue occurs. Reached out to Ford Corporation and was informed they couldn-??t help us in any way.
- Washington , WV, USA
- New Brockton, AL, USA