10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,991 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On Tuesday 11/5/19, we were traveling on a highway at around 45 mph when I decelerated to make a right hand turn onto a city street. I had accelerated back up to around 30 mph when I cross over a relatively smooth railroad crossing at a slight left hand turn. Immediately the information center on the console start displaying multiple alerts and the vehicle started decelerating. While the engine did not cut off, there was no power to the powertrain and eventually we rolled to a stop on the side of the road. The vehicle continued to fire alerts. The only way to stop them was to turn the vehicle off. The messages still fired so I opened and closed the door. I restarted the vehicle with no problem and the alert messages had ceased. I drove the vehicle back to the house (approximately 4 miles) at highway speed with no issue. We took the vehicle to the dealership then next day (26 miles) with no issue. Fortunately, our Ford pass app had captured all the alerts and, after a couple of days, the dealership replaced a gas pedal position sensor. We picked the truck up on Friday and it worked fine until the next day. We were decelerating from highway speeds on the highway to turn left onto a side road. We hit a small hump where the side road meets the highway and again the alerts starting firing and the truck lost propulsion. Again, the engine did not turn off and the only remedy was to turn it off and back on. We plan on taking the vehicle back to the dealership but would like for Ford to assess this problem as it seems to be beyond the dealership's capabilities to fix the issue. Since several of the alerts represented loss of safety functions including brakes, traction control, powertrain failure, and others we feel this issue represents a safety issue that Ford needs to diagnose and fix. Several of the F150 forums have shown other users having the same issue.
- Tifton, GA, USA
My new 2019 Ford F150 has a knocking noise in the motor that can be heard 25 feet from the vehicle. The transmission has a constant whining noise continually upon any acceleration. Both while stationary, on city streets or highway!
- Ogdensburg, NY, USA
The contact owns a 2019 Ford F-150. The contact stated that the vehicle's alarm failed to activate, lock, and start. In addition, the "key not detected" message was displayed. There were no warning indicators illuminated. The contact purchased a battery for the key fob. The contact called cecil atkission Ford Lincoln (2700 us-90, del rio, tx 78840, (830) 775-7481) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The contact stated that when the vehicle was in a high frequency area, the failure occurred. The failure mileage was 9,080.
- Del Rio, TX, USA
The contact owns a 2019 Ford F-150. While the vehicle was parked after a trip, the check engine indicator illuminated. The 'see dealer immediately' indicator also illuminated. The vehicle was taken to red rock Ford of williston (888-706-7217, located at 410 32nd ave w, williston, nd 58801) where it was diagnosed that the egr assembly needed to be replaced due to missing screws. The manufacturer was made aware of the failure and stated that the failure would be investigated. The contact was provided a case number. The contact was not called back. The vehicle was repaired. The failure mileage was approximately 4,360. The check engine indicator illuminated with code: P245B - egr cooler bypass control circuit range/performance (bank 1) the part replaced by red rock Ford of williston is the same part number which had a recall for 2018 F150 diesels. This part was not supposed to be installed after October 20, 2018. Contact truck was built on February 4, 2019.
- Williston, ND, USA
- Fulshear, TX, USA