The contact owns a 2019 Ford F-150. The contact stated that on multiple occasions after the vehicle was started, he heard a rattling sound at the hood of the vehicle. The contact then stated that at times after attempting to start the vehicle, he had to wait for several minutes before the engine would turn over. No warning light was illuminated. The contact stated that he notified a tow truck company to remove the vehicle off the road. The contact was then able to restart the vehicle. The vehicle was taken to the dealer where it diagnosed that the cam phaser failed and needed to be updated and replaced. The vehicle as not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the NHTSA Hotline. The failure mileage was approximately 75,567.

- Columbus, OH, USA

The contact owns a 2019 Ford F-150. The contact stated that at startup, she heard a rattling sound at the hood of the vehicle. The contact then stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was able to be restarted. The contact was unsure of any warning lights. The vehicle was taken to the dealer where it was diagnosed that the PCM needed reprogramming with the 21B10 update. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle started to shudder, and the vehicle stalled, without warning. The vehicle was taken to a different dealer where it was diagnosed that the Cam phaser, bolts, seal, engine valves, engine gasket, and crank shaft oil needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the warranty had expired and advised to contact the NHTSA Hotline. The failure mileage was approximately 107,328.

- Midland, TX, USA