The contact owned a 2019 Ford F-150. The contact stated that while driving 35 -40 MPH and veering to the right, both tires hit the curb causing both tires to blow out. The steering wheel jerked to the right and the vehicle's front end landed into an embankment. The vehicle was towed and deemed totaled. A police report was filed. The contact sustained an injury of the compressed fracture of the L1 vertebra with fracture, bruises across the neck, and abdomen. Medical attention was needed. The dealer was not contacted. The contact stated immediately after they began receiving text alerts of air bag failure and were disabled via the vehicle app. The manufacturer was not notified of the failure. The failure mileage was 83,000.

- Calera, AL, USA

The contact owns a 2019 Ford F-150. The contact stated that there was water inside the driver's side rear taillight, causing a malfunction of the rear brake lights. The contact stated that the brake lights were flickering. Additionally, the heater, radio, and the defroster were inoperable. The front windows also failed to roll down as needed. The air bag warning light was illuminated. The vehicle was taken to an independent mechanic who determined that the taillight module had malfunctioned due to the water. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and filed a claim. The failure mileage was approximately 134,000.

- Vicksburg, MS, USA

The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was parked, the contact became aware that there was a fracture under the Ford emblem on the steering wheel. The vehicle was taken to the dealer to be inspected. The contact was informed that the front driver's side air bag needed to be replaced. The vehicle was not repaired. The contact was advised to contact the manufacturer for assistance. The manufacturer was made aware of the failure and a case was filed. The contact referenced Technical Service Bulletin: 10207126; however, the vehicle was not covered under the TSB. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000.

- Parksville, SC, USA

The contact owned a 2019 Ford F-150. The contact stated that while his son was driving approximately 25-35 MPH, the steering function failed, and the vehicle veered to the right. The driver attempted to turn to the left, but the steering was inoperable. The vehicle went over a curb and crashed into two mailboxes. There were no reported injuries or fires. The air bag warning was illuminated, but the air bag cover detached, and the air bag failed to deploy. A police report was filed. The contact stated that the failure was related to NHTSA Campaign Number: 14V316000 (Steering). The vehicle was towed to a body shop. The contact called the local dealer, who informed him there was no recall coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case and referred to the NHTSA hotline. The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 58,814.

- Amarillo, TX, USA

The contact owns a 2019 Ford F-150. The contact stated that the driver's side air bag cover had fractured. The contact stated that the air bag cover was fractured through the middle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was contacted and made aware of the failure. The contact was informed that the repair was not covered under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

- Jenkinsburg, GA, USA

The contact owns a 2019 Ford F-150, The contact stated that while the vehicle was parked, his daughter observed a crack under the Ford emblem where the air bag was located. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 78,327.

- Williamsburg, VA, USA

The contact owns a 2019 Ford F-150. The contact stated that the front driver's side airbag cover was fractured, and the airbag had become partially visible. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the front driver's side airbag cover needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: SSM-50419. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 28,100.

- Fort Worth, TX, USA

First problem, My air bag cover is cracked and the air bag comes out, I Took my vehicle to the dealership before the 36000 miles, when still has bumper to bumper warranty, they replaced the air bag cover for free, after several months my air bag cover broke again, I contacted the dealership, their answer it was that I have to pay for the repairs, air bags are defective because the cover broke by it self, Second problem, My transmission have a Rough, harsh and erratic shifting some times have Hesitation between gears and Gear getting stuck while shifting, I was merging in to the highway when I tried to speed up my transmission Lose all power and return the shift to first gear, almost get hit by another vehicle because I couln'd speed up, My vehicle stay irresponsive for several seconds, then I hit the gas pedal to the end and the engine rev up then I got my transmission back, That happened to me twice in one day, I'm scared to drive my pick up, When I get home I realized that Ford have a lawsuit against this 10 speed transmission

- Miami, FL, USA

The contact owns a 2019 Ford F-150. The contact stated that the air bag cover on the steering wheel was cracked, visually exposing the air bag. The contact stated that the failure had occurred due to usage of the horn on the steering wheel. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 114,000.

- Pharr, TX, USA

Steering wheel airbag cover has been replaced twice already and has failed a third time. The plastic cover separates at the release point for the airbag, directly below the steering wheel emblem, exposing the airbag to the elements. The composition of this FORD airbag cover has changed at least once and is still failing in the new design. Dealership is refusing to provide me with service records requested 3 times.

- Summerfield, IL, USA

The contact owns a 2019 Ford F-150. The contact stated that after parking and turning the vehicle off upon returning and restarting the vehicle it was discovered that the driver side running board was stuck in the down position and the passenger side running board was stuck in the up position. Also, the air bag warning light remained illuminated, the front passenger and driver side windows would not operate and could not be opened and the air conditioning was inoperable. The cause of the failures was not determined. The local dealer and manufacturer were notified of the failures. The failure mileage was 44,000.

- Charlotte, NC, USA

At 30k miles the center of the steering wheel (plastic where Ford emblem is which houses the driver airbag) completely opened up horizontally along the perforation where the airbag deploys in the event of an accident exposing the airbag underneath. If you honk the horn your palm depresses into the cavity where the airbag is. Ford fixed this under bumper to bumper warranty which ends at 36k miles. Now at 50k miles the plastic has opened up completely once again, only this time horizontally along the right side perforations on the same plastic cover through which the airbag deploys in the event of an accident. As before, depressing the center of the steering whee to honk the horn causes your palm to go through the perforation and press against the airbag. The cover cannot be replaced on its own and comes as a single unit attached to the airbag known to Ford by part name -??Driver Inflator Module-??. Initial response from dealer was it is cosmetic and not covered however I contacted Ford who advised that the part is covered under the 60k mile Airbag Safety Restraint Warranty. Dealer disagrees even after I presented him with the NHTSA ID 10207126 communication where Ford acknowledges the issue and advised a more -??robust-?? airbag assembly has been released.

- Hollywood, FL, USA

The contact owns a 2019 Ford F-150. The contact stated while driving approximately 35 MPH, the driver-??s side air bag deployed. The contact safely steered the vehicle off of the road. The contact stated no warning light was illuminated. The contact stated that prior to the air bag deployment, a manufacturer-??s application had reported that his vehicle had been involved in an accident. There had been no accident. The vehicle was not repaired and declared a total loss by the contact's insurance provider. The manufacturer had been informed of the failure. The failure mileage was approximately 24,000.

- Independence, MO, USA

on 3/6/2020 I was in a serious car accident in the vehicle. which required surgeries for not only myself but also other drivers on the road. The driver air bags did not deploy, the turck was totaled and had body damage around the entire vehicle. There was a blood stain from my head hitting the driver door window but no air bag deployment. The gas pedal was not attached when reviewing the photos taken. The collision detection did not detect. we have asked Ford Motor Company to come and look at the car as it has been in a protective hold but the response from FMC was that due to covid they would not send anyone and we were left on out own. There were no warning messages, lamps, lights or indicators prior to the collision.

- Clinton, UT, USA

While driving down a two lane street, a van ran in front of me causing me to T-bone that vehicle. The advance warning did not activate, the brakes did not automatically activate, and worst, the air bag did not deploy causing me some injuries.

- San Antonio, TX, USA

Rcm has lost communication all fuses are in working order. Pre collision has stopped working my parking brake, hill start assist and seat belt warnings have stopped as well. Air bag light, traction control, abs light and check engine lights are on in dash board. My truck only has 49000 miles on it and a major component has gone out how could this be my fault.

- Hodgen, OK, USA

My dad was driving my F150 heading southbound on hwy 49 in richland, Ms. At the wilson rd intersection the car in front of my dad slammed on brakes for the yellow light, my dad hit his brakes, and the 18 wheeler behind my dad rear ended him, slamming him into the car in front of him and pushed both cars through the intersection about 50 feet. The impact was strong enough to break the seat. None of the airbags deployed.

- Pelahatchie, MS, USA

My vehicle was stationary at the edge of an intersection. My vehicle was impacted by a large heavy pick at moderate speed. The other truck struck my vehicle at the front left corner. While the impact caused head and hip injury; the airbags failed to deploy. My vehicle has been totaled from the impact.

- Grassy Creek, NC, USA

I just bought my truck and have honked my horn two times. Both times the perforated seal for the airbag has split open. I got it repaired the first time and now I have an appointment to get it repaired a second time. This is a defect, you should be able to apply pressure to honk a horn. Especially if someone pulls out in front of you and you have to abruptly apply the brakes at the same time as honking. This creates a forward force that makes you press harder as well. This is a safety issue as well, as I'm not sure about the airbag now, if it will work at all, or if it will deploy for no reason and injure me. Both times I was driving, but only the first time did I have to hit the brakes hard, the second time was a normal honk with light to medium pressure.

- Clarksville, TN, USA

The contact owned a 2019 Ford F-150. The vehicle was T-boned on the front driver's side door while driving at 55 mph as a result the vehicle went down into a ditch and continued to slide into branches and bushes. The contact stated that all air bags deployed except for the driver's side frontal air bag. The contact also mentioned that the driver's side seat had also separated from the seat framing. The whole driver's side was smashed in with the roof damaged including the side and back windows. The frame was also damaged. The contact was transported to the hospital by ambulance for neck injuries. The other driver and her passenger were air lifted and transported by ambulance to the hospital as well. A police report was filed. The insurance company was still investigating and had not yet officially totaled the vehicle. The vehicle was towed to a tow yard. The dealer deery brothers Ford Lincoln (2343 mormon trek blvd, Iowa city, ia 52246 319-337-4600) was contacted in regards to the air bag failure however, offered no assistance but referred the contact to the insurance company. The manufacturer was not notified of the failures. The failure mileage was 5,000.

- Atalissa, IA, USA