7.8

pretty bad
Typical Repair Cost:
$7,400
Average Mileage:
26,000 miles
Total Complaints:
16 complaints

Most common solutions:

  1. not sure (12 reports)
  2. ford recommended replacing the transmission (3 reports)
  3. upload new update to pcm (1 reports)
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This problem may be covered under warranty. Ask your Ford dealer.

problem #16

Jun 182023

F-150 Lariat 5.0L V8

  • Automatic transmission
  • 112,058 miles

Truck never had issues. Just had oil changed and inspection done at Ford dealership a week prior to this issue. Spoke to them about weird loud shifting randomly and they said it was normal of the 10 spd transmission in these trucks. Low and behold, I'm traveling for work and get 5 hours away from home and right at an hour from my hotel and Truck starts shifting weird on highway, get off highway and suddenly it lost all power and wrench popped up on dash. I pulled over right away and checked Ford pass App and it said Powertrain failure/reduce power. Looked up nearest dealer and it's 10 miles away.

Thought I could slowly baby it to them and park it and call a cab. Nope suddenly it has no gears and won't move. Must be towed completely. It's a Sunday at 7pm. Ford roadside wanted $450 to tow. Called a friend but his trailer wasn't big enough and other tow company wanted $250 to tow the next morning. Well I found another guy that towed it for $100 the 10 miles it needed to go. That dealership looked it over and sure enough, complete transmission failure. Truck suddenly at 112k miles needs brand new transmission. No one will even remain one of these 10 speed transmission cause of the issues. Total cost for a transmission from Ford dealership is $7400.00 . They ordered transmission and said it would be there in 2 days. Well it's been 2 weeks and still nothing cause Memphis factory shipped it and now it got lost in transit. So Truck is still down. I can't work without it so not making money. Already paid for a transmission that's lost and feel like I have been cheated by Ford multiply times this year now. Plan to sale every Ford I have now. Cause my Platinum with the 3.5 ecoboost just suddenly lost a bearing and blew its motor now. I'm done with FORD. They should just stop making trucks now.

- mistymitchell86, Dallas City, US

problem #15

Mar 132023

F-150 XLT 3.2L V6 Eco Boost

  • Automatic transmission
  • 53,000 miles

I previously visited dealer and they reset shifting, and 3 weeks later the truck is worse than ever, it's downshifting from 9 to 1 instantly causing noise, jerking, and hesitation. The foot pedal will not work when this happens, you have no gas pedal to use when this happens it stalls and you are coasting down the road. Horrible, called the dealer they say drop it off, we cannot get to it now, but will try to do a diagnostic. They should have resolved this 3 weeks ago to avoid further damage to vehicle. It has not been resolved yet, will no more soon. There are TSB's about this issue per Corporate at Ford, and a recall is imminent.

There are 18 wheelers and log trucks recently that were behind when I was driving, while driving on a busy highway and I'm at risk of having an accident, when the truck immediately downshifts. A recall needs to be pushed out on the 2019 F150 4x4 eco boost trucks immediately.

- Kathy D., De Kalb, US

problem #14

Jan 082020

F-150 STX 3.5L

  • Automatic transmission
  • 12,500 miles

Traveling 75 to 80 on a busy freeway the truck shifts into neutral and won't shift into gear I have to coast to a stop and restart the engine. This could be very dangerous situation if there is no shoulder and the highway is busy pressing the gas just revs the engine.

Happened 3 times already dealer says there's no code and everything is ok Ford has no record of this but they do... I'm sure I'm not the only one.

- Steven H., Herington, US

problem #13

Oct 142022

F-150 STX 2.7L V6 Eco Boost

  • Automatic transmission
  • 45,000 miles

It Took over 4 weeks to get a new transmission and get it replaced. After 4 weeks the transmission started having the same problem. Ford replaced components within the engine but that fix only lasted 2 weeks before having the same problem. It’s in the shop now. They said it was low on transmission fluid and that caused the issue - I don't believe it. There wasn't any fluid on my garage floor until after the problem happened.

In 10th gear the computer disengages the transmission and the throttle. Eventually the computer engages the transmission and throttle but does so violently. Each time this happened I immediately smelled transmission fluid in the cab. This last time an error code was thrown - “gear 10 incorrect ratio”

- Patrick C., Midwest City, US

problem #12

Dec 272022

F-150 XLT Sport 3.5L V6 Ecoboost

  • Automatic transmission
  • 65,000 miles

click to see larger images

transmission doesn't shift correctly transmission doesn't shift correctly

Shifted the 2019 F150 from Park to Drive and the transmission went directly to 7th gear and the Power Train Malfunction Light came on. Restarted the vehicle and it went directly to 4th gear. Please note that I never released the brake. After it was in 4th gear, I decided to start driving and see what it did. The truck acted okay and the Power Train Malfunction cleared. When I contacted Ford, they asked to bring the truck in and gave me a case number. The Dealership stated that I needed a new transmission at 65,000 miles and it was not covered since warranty was only up to 60,000 miles. I have researched issues with the 10 speed transmission and there are a good amount of people that are having major issues.

- Tim S., Corona, CA, US

problem #11

Dec 252022

F-150 XLT Sport 3.5L V6 Ecoboost

  • Automatic transmission
  • 65,000 miles

Was driving on the freeway with stop and go traffic. Once the traffic started to lighten up; I started to accelerate, the truck went from 3rd to 8th gear losing all power and making all passengers lunge forward whipping our necks. My wife looked at me and said "What the hell are you doing?" It was nothing I did, but the truck did not shift correctly. I only have 65,000 miles on the truck and it should not already be having transmission issues. I contacted Ford, they asked me to take it to a dealership. The dealership stated that it needed a new transmission and it wouldn't be covered under warranty since it already had 65,000 miles. This is a major safety concern and I would expect Ford to have a better product.

- Tim S., Corona, CA, US

problem #10

Dec 012019

F-150 XLT 3.5L

  • Automatic transmission
  • 565 miles

Started happening 2nd day off of the NEW Ford lot. Scares people on the side of the road when it goes BAM from 4 down to 3rd, and sometimes 5th down to 4th. Have brought it back 3 times. Ford says it's normal. I'm scared to drive it in the rain. Now have 25,000 miles and it clunks instead of the BAM - but now the transmission makes whirring noises constantly... Ford says it's normal.

It's still under warranty but FORD says NO. Well I am NO longer a FORD fan. Next truck will not be a Ford. Most likely never buy another with this kind of quality... (Had to have trim fixed 2x, and the bumper was even crooked off the lot new). They fixed the bumper and interior trim. Motor has a loud sewing machine noise until it warms up to.... (Ford normal again). Not what I expect for a 48K truck.

- John T., Slidell, US

problem #9

Feb 172020

F-150 Lariat 5.0L V8

  • Automatic transmission
  • 4,500 miles

After a google search it appears there have been tech service bulletins to Ford about this and several complaints including a lawsuit. This transmission has shifted three times (one low speed, two high speed) that I thought I had been hit from behind. Its random and cannot re-create it; thus I hope Ford issues a recall because I can hear it now: "we drove it, everything is fine." This 10 speed transmission shifts weird and hard anyway, but this needs to be looked into.

- Scott C., Richardson, TX, US

problem #8

Jan 082020

F-150 Platinum 3.5L

  • Automatic transmission
  • 4,000 miles

First drive after sitting for a couple of hours, soft pedal take off-truck falls on its face shifting from 4-5 gear. It is so significant that you and your passengers will surge forward. I know of a few others that have the same transmission, and they are experiencing the same thing with no help from the dealership. They can never recreate the problem when I have them drive it.

- breberry2006, Battle Creek, MI, US

problem #7

Mar 312019

F-150 King Ranch 3.5L V6

  • Automatic transmission
  • 800 miles

Ford said they would replace transmission and now they won't. They say the transmission is operating as designed (adaptive transmission). I am 57 and been driving Fords all my life. Worked in sales department for Ford dealers from 1986 until 2006 and can not believe how they are treating me with this issue. My dad was a mechanic all his life and taught us to pay attention to your vehicle. I still own 8 Fords including the 2015 F150 with 58K that has had zero issues. Other people need to speak up if they are having issues and let Ford know.

- Lloyd V., Boerne, TX, US

problem #6

Aug 092019

F-150 Stx 4x4 5.0L

  • Automatic transmission
  • 200 miles

08/09/2019 Shudder/vibration noticed first day of delivery, at 203 miles. Notified Ford salesman, salesman test drove it.

10/02/2019 Took it to service dept., the tech did a test drive, and I was told to wait til 10/28.

10/28/2019 At service department 4 days. The same vibration/shudder, 948 miles. A wait for parts, not fixed.

11/06/2019 Parts installed. The same vibration/shudder, not fixed.

11/19/2019 Back to service dept about vibration/shudder. 1106 miles, tech drive. Left 3 days, not fixed.

12/02/2019 Back to service dept about vibration/shudder. 1163 miles, left 6 days, not fixed.

01/14/2020 Back to service dept about vibration/shudder, told to make appointment in a week.

01/20/2020 Back to service dept about vibration, shudder, left 2 days, tech test drive, not fixed, told to make appointment for 2/3/2020

02/03/2020 Back to service dept about vibration/shudder,1459 miles, And I left for days. I asked to test drive other/same equipped vehicle, told vibration/shudder normal and to live with it... but it's not fixed.

NOT HAPPY.

- Bill B., Satellite Beach, FL, US

problem #5

Dec 312020

F-150 STX 5.0L

  • Automatic transmission
  • 6,000 miles

5.0 engine has the transmission with a clunking noise as it shifts up in gears, and Ford looked at it and said that there was no problem, but it does clunk.

Update from Apr 10, 2024: Took truck to ford about oil consumption and knocking of Transmission, I called them as weel the 800 number, told me nothing can be done.

- Dale S., Loveland, US

problem #4

May 272020

F-150 XLY 3.5L

  • Automatic transmission
  • 145 miles

My truck has no idea what gear to shift to 10% of the time. When going around corners, it stops and has no clue what gear to go to. About 10 seconds later, it finds a gear and goes. It clunks, it bangs, and freaks out at random times. Very unhappy with this 10 speed transmission.

- Carl W., Allen, US

problem #3

Feb 021929

F-150 XLT 3.5L

  • Automatic transmission
  • 1,000 miles

Erratic Shifting (2019 F150, 10 speed trans, 3.5L). Transmission shifts hard (intermittently) from 5th to 4th and into 3rd gear.

Performance Ford in Randolph NJ downloaded an update and that helped a little. As of this writing with mileage of 11,538 it still shifts irregularly on occassion but not as forcefully as before.

I will record notes (keeping a ledger/diary of events) when it happens again, including Date, Mileage and Speed.

- Dj P., Hopatcong, NJ, US

problem #2

Nov 022020

F-150 XLT V8

  • Automatic transmission
  • 45,000 miles

Never had a Ford, had driven other F150s. I bought the truck a few months ago, and I didn't really notice anything. I started feeling the rough shifts in lower gears as it was warming up - I thought this was a truck thing or a Ford thing. Did some research and see this is an actual problem, not just a Ford thing. I hope to see it get a little better if Ford can do something about it. The higher gears are really smooth though, so no complaints there.

- David P., Dallas, TX, US

problem #1

Apr 012020

F-150 XLT V6

  • Automatic transmission
  • 876 miles

Bought this truck in March 2020. Problem from get go. Service mgr says it's normal. Get use to it. Now July 2020 still problem. Tired of this mess. Never again a 10 speed transmission. AWFUL!

- Ted L., Warner Robins, GA, US