10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On Sunday Jan [XXX], I had to drive 40min to the Hospital in Oconomowoc to pick up my daughter from ER, when leaving as I was backing out of the parking spot the back window bowed outward and shattered. Glass flew everywhere both inside the truck and outward. It was very cold in Wisconsin - but the vehicle was more than warm, and the back entire window just shattered. Luckily no one was in the back seat, or they would have been seriously cut by some of the small shards of glass that came into the vehicle. There was no damage to the rear window prior, and it basically exploded for no apparent reason. It does appear Ford has been aware of this but has not placed a recall. I have tried to contact a dealer to find out if this is covered under my extended warranty but cannot seem to get ahold of just the service department to discuss further. I think Ford needs to take more responsibility for these vehicles, I have never seen anything like this in my life. This is a 2019 Ford F150 Lariat with heated defroster and slide window that exploded without cause or fault of owner. I have filed a claim with my insurance company, but it's considered a glass issue and they don't usually send out an adjuster for glass- and based on deductible would be out of pocket cost for me when I feel this is a defective issue ford should be addressing. I do have an large amount of photos, but it wont let me upload all of them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Muskego, WI, USA
Hello! Twice now I have been driving down the road in my 2019 Ford 150 and the back windshield had blown out like a bomb. The 2nd incident happened yesterday and shook us to the core as my two little ones were in the back seat and had glass all over them! I am waiting a call back from our ford dealer, Kuhio Ford (Lihue, Kauai).
- Hanalei, HI, USA
Rear window exploded. No impact. Remote started my truck, cold out so rear defrost was on from the remote start. Go in truck shut the door and before I could press the start button (it was running from the remote start but still have to press the start button) the rear window exploded shattering everywhere except for the power slider. After some internet research, this appears to be a common problem with F-150's which Ford refuses to acknowledge.
- Lizton, IN, USA
- Bella Vista, AR, USA