10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,526 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Sep 142024

F-150

  • miles
Cruise control was set at approx. 62 mph driving on the Interstate. An exit was taken and coming down the off ramp the truck would not slow down. It seems the brakes did not disconnect the cruise control. Brakes were both pumped and firmly depressed. No response when the gear shift was placed in a lower gear. The electronic system did not shut off after the ignition was placed in the off position. An inspection is warranted, expected and welcome. This was a Sudden Unintentional Acceleration (SUA) incident/accident!!! Numerous other vehicles were placed in danger while crossing a major intersection. Two fire trucks responding to an emergency were passed at 50 miles an hour. Many other occupied vehicles and individuals at an apartment complex were in danger of being killed or injured. As of right now the vehicle has not been inspected by the insurance claims adjuster, so right now it has not been reproduced or confirmed by a dealer or independent service center (but is welcomed to be done). The vehicle or components have not yet be inspected by the manufacture, police or insurance representative (but I would be willing to allow it). There was no warning lamps, messages or other symptoms of the problem prior to the failure. It was totally unexpected and a complete surprise.

- Box Elder, SD, USA

problem #8

Sep 022024

F-150

  • miles
This happens consistently, while driving with the cruise control, the truck takes off and speeds up almost causing the truck to ram other vehicles. Then the truck shudders and surges before throwing up several codes. I have read this is a problem with many Ford trucks. I feel like our lives are in serious danger. I was hoping there would be a recall because this is leaving customers in situations that may cause injury or death.

- Woodlawn , TN, USA

problem #7

Nov 302023

F-150

  • miles
I was in an accident and the automatic braking sensor did not kick in even though there was a vehicle directly in front of me. As a result, my collision warning never sounded and the active braking feature of my vehicle never engaged.

- Woodbridge, VA, USA

problem #6

May 132024

F-150

  • 139,500 miles
The contact owns a 2020 Ford F-150. The contact stated while driving 45 MPH, the vehicle started losing motive power and failed to accelerate as needed. The contact stated that after stopping the vehicle, the vehicle inadvertently shifted from first to fourth gear. There was a delay in the vehicle shifting. The power train icon was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to power train fault code: P07F7. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 139,500.

- Miami Lakes, FL, USA

problem #5

Jul 272023

F-150

  • miles
Gps/ radio failing, under warranty Ford tried to fix, needs a new radio but doesn't know when they can get one. Also cruse control not functioning properly- Ford dealer replaced steering wheel buttons but on one occasion when pushing the reduce speed button the truck kept accelerating to 10 miles above speed limit before it disengaged. Ford garage said if they can't get it to repeat this problem, they can't fix it. Drivers seat when parked reclines on its own, again garage could not get it to repeat the problem so not fixed. Possible emergency brake recall. Truck gives no fault codes. Was told not to use cruse control but then if it doesn't repeat the problem Ford won't fix it. I and my wife no longer feel safe in the truck and am trying to get Ford to buy it back. No paperwork given at the time of repairs because they could fix nothing. Spitzer Ford in dubois is the garage I used. 3 year original truck warranty will soon expire, I believe in September or early October of 2023.

- Clearfield, PA, USA

problem #4

May 142023

F-150

  • miles
When I put my truck in gear from park it makes a loud banging noise. Also, my transmission makes loud noises when shifting into various gears. When using cruise control the other day the transmission violently jerked my truck as it was downshifting. I thought the transmission was going to break. I've taken it to the dealership multiple times and they say the transmission has "slack" in it. No fix for it while it. I have about 38,000 miles on it and this has been happening more frequently but it started at about 10,000 miles. No matter what driving mode I'm in the transmission just doesn't shift properly. Please do something about this as Ford doesn't think there is a problem when clearly there is.

- Mountain Home , AR, USA

problem #3

May 102021

F-150 8-cyl

  • 27,115 miles
My truck accelerated twice without touching the gas pedal. I was stopped at a yield sign waiting for traffic to pass. I lifted my foot off the brake, my truck immediately accelerated. I pressed thr brake to slow down and the truck engine/transmission rpms did not decrease until the truck fully stopped. I intentionally stopped about 10 meters behind the next vehicle in a left turn lane. The light turned green and I lifted my foot off the brake. The truck accelerated by itself too fast. I had to hit the brakes hard again. After I pressed the brakes to slow down again, the engine/transmission reset to normal operation. I did not experience thr problem on the remaining drive home. I was exiting off of a highway 5 to exit on to a city street. This acceleration would have caused an accident if there were cars in front of my truck. Consumer stated he went to the dealer and was told "speeding out of control" was cause by gas peadl sticking to 3rd party floor mat. Consumer removed the floor mat.

- Dupont, WA, USA

problem #2

Apr 222021

F-150

  • 4,218 miles
For the 3rd time while I was driving my 2020 F150 stx with only 4,218 miles the engine shut off completely and displayed 'auto startstop shift to P, then restart engine' on the dash display. The last time this happened was on 4/22/21 I was driving through a street going about 20 mph. Fortunately, there were no vehicle in front of me or behind me and I was not trying to turn at an intersection which could have resulted in a collision. The same thing had happened on 3/18/21 while driving on a street going about 15 mph. And the first time this happened was on 2/20/21 I was pulling in to my driveway so stopping and doing so was not a safety problem. I am really concerned about this problem I felt very unsafe in my truck if this problem doesn't get resolved people can get in to an accident and get seriously injured or killed. I did some research online and also checked my VIN for any recalls and I was surprised to not find any. From researching online forums the auto start/stop function appears to be faulty and needs to be fixed/recalled before someone is seriously injured or killed. This issue appears to be widespread and across multiple model years. On 4/24/21 I took my truck to the dealership where I purchased it the tech called me and told me that they ran several tests and the truck did not give any problem codes. For safety dealership said they did not want me to drive truck so they would keep it and would contact Ford to report issue and wait for their recommendation. I'm still waiting for update. I hope Ford takes this issue seriously and does a recall.

- Montclair, CA, USA

problem #1

Jan 192021

F-150

  • 4,900 miles
My -150 lariat has been giving me problems with the front collision camera and detects when no other vehicles are around. My computer for sync does not always turn on and freezes not allowing me to use navigation and other features. I almost got into three accidents because the vehicle accelerated on its own. In the same night when I pressed the gas it would not accelerate. At one point the speedometer was stuck at 67mph yet the truck accelerated well over 70mph. My brakes did not work properly several times. I pressed them and the truck would not stop. I took it in to the Ford dealership and they essentially told me no codes could verify the problems. I am very concerned about the safety of my vehicle and I and other drivers were put in severe danger.

- Santa Cruz, CA, USA