The contact owns a 2020 Ford F-150. The contact stated upon attempting to replace a flat tire with the spare tire, the contact noticed that there was a hole in the spare tire. The contact determined that the mufflers had burned the spare tire due to the spare tire location in the vehicle. The dealer and the manufacturer were notified of the failure, but no assistance was provided. The manufacturer informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The vehicle remained in a parking lot. The tire had not been replaced. The failure mileage was approximately 65,000.

- Asheville, NC, USA

Vehicle has 8000 miles on it. Tires were put on by Ford dealership. They are the Goodyear Wrangler territory at tires. They are considered a new tire that was created by Goodyear this year. The tires have not been taken off road. Tires have only been driven on pavement to and from carpool. The front passenger tire was taken in to discount tire to have the tire assessed of why it was losing air pressure constantly. The side wall that faces out, has A split on the sidewall. It does not appear to be a puncture. It is very small and could barely be seen. It looks to be dried and splitting. No curbs have been hit with that front tire. Another tire previously had been taken from the back end to the dealership to be looked at for losing air. Iraq had ripped the rubber between the tire tread and created a hole. Again tires were at 3000 miles at this point in February and had not been taken off road at this point either. Goodyear was contacted because the owners had to pay out of pocket to completely replace the tire and a good year paid half of the cost for a new tire as part of their bad luck new car owner program. The tires are supposed to be an upgrade and be all-terrain. They have not even been taken off road and have had and now two major incidences. The tires seem very weak and there are currently no recalls because they have only been on vehicles for a short period of time. We have not been able to find them in any place other than the dealership to replace the tire because they are still so new. They seem very weak and have 8000 miles on the vehicle currently and are struggling to not crack.

- Buckeye, AZ, USA