7.7

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,025 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #6

May 202022

F-150

  • 25,460 miles
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed in the rain, the front windshield wipers stopped working without warning. The contact restarted the vehicle. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified via email but no response was received. The failure mileage was approximately 25,460.

- Fairhope, AL, USA

problem #5

Apr 092022

F-150

  • miles
While driving on the highway, the sunroof spontaneously exploded, sending small pieces of glass everywhere including at the vehicle driving behind us. Fortunately our sunroof screen was closed, otherwise the glass would have shattered into the truck on me and 2 kids as well. The loud -??bang-?? caused us to duck and swerve as it sounded like a gunshot. This occurred on a new truck with only 5,000 miles on it. The dealership currently has the truck and upon replacing the sunroof noticed that no sunroof drains were ever installed on the vehicle. We don-??t know if this is related to causing the sunroof to explode, but the dealership claims it does not have anything to do with the sunroof shattering.

- College Station, TX, USA

problem #4

Mar 012022

F-150

  • 41,000 miles
The contact owns a 2021 Ford F-150. The contact stated that on three separate occasions, the windshield wipers failed to operate as needed without warning. After the second failure, the contact took the vehicle to an independent mechanic where a fuse was replaced; however, the failure returned despite the repair. The contact stated that only wiper fluid would release while attempting to clean the windshield. The contact then took the vehicle to a dealer where they acknowledged that the wiper failure was a known issue; however, replacement parts were not available. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 41,000.

- Sterling, VA, USA

problem #3

Aug 202021

F-150

  • miles
The front wipers failed to work properly. It is available for inspection, but scheduled to be fixed. We have actual video of it not working properly before it stopped working completely. Our safety was put at risk. We were driving on 94E in Montana when it started raining. The wipers were working and then suddenly stopped. We were doing 64mph and were passed by trucks which splashed more water on the windshield. Once it stopped raining we drove to the nearest Ford dealer - All American Ford - Glendive Montana where a Tech tried to help but was unable to resolve the issue. We had to stop driving for the night and wait for the storm to pass. We had 2 kids in the car and were trailering a 21ft camper. We nearly crashed after the trucks splashed water all over the windshield.

- Greenville, WI, USA

problem #2

May 032021

F-150

  • miles
This vehicle was purchased NEW from the dealer with this OPEN SAFETY RECALL. This is a violation of 49 USC 30120(i) Sale and delivery of un-remedied, recalled vehicles. The dealership told us in person on the date of purchase that there were NO open recalls on the vehicle, safety or otherwise. In the event of an accident this defect could pose harm not only to the occupants but innocent bystanders. This NEW vehicle was purchased for its safety and reliability, not to be exposed to risk and neglect. This dealership needs to be investigated for breaking federal regulations and exposing me, my family, as well as others, to unnecessary risk. There were at least two other customers whom the dealership was contacting to inform them of the recall AFTER they purchased their new vehicle. It is my opinion that there are likely many others as well. I have all the sale documentation for my vehicle ready to add to this complaint.

- Cuyahoga Falls, OH, USA

problem #1

Jun 122021

F-150

  • miles
The rear window shattered after closing a door on my 2021 F-15 XLT. It was 68 degrees, 11am and the truck was parked in the shade. There's approximately 3800 miles on the odometer. There was no one in the truck. The window blew out onto the tonneau cover. I have a call into my insurance and have yet to have it inspected by either the insurance or the Ford dealer, as it happened on a Saturday.

- Eden, WI, USA