7.3
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,547 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I contacted a local Ford dealership: Hempstead Ford, 301 N Franklin St, Hempstead, NY 11550, (516) 363-1579 to perform multiple safety recalls issued by NHTSA. The service department refused to schedule me for service because I did not buy the vehicle from their dealership. I reported this to Ford Customer Relations and was told that they cannot force the dealership to service my vehicle. I believe this is illegal.
- Oceanside, NY, USA
Windshield wipers randomly stopped working. There is a recall for 2021 f150s, however my VIN is not included.
- Summertown, TN, USA
There is a recall for my vehicle that I cannot get fixed unless I go 150+ miles away to get it serviced at another dealership. The dealership near me, which is where I purchased new from, says it needs to go to a dealership that has a body shop which theirs does not have. I don't think it should be on me to drive half the state to get remedied and why they can't use a local body shop to perform the repair. And they won't even give me the names of dealerships that I could use. Manufacturer Recall Number 21C06 NHTSA Recall Number 21V090
- East Wenatchee, WA, USA
My windshield wipers stopped working. It seems the wiper motor still kicks on and I can hear it move, but the wipers don-??t move and are stuck. It-??s almost as if the wipers are off track or something. Once my vehicle was stopped, I was able to move the wipers back down, but it won-??t move after that. I can still hear the motor turning on though.
- White Marsh, MD, USA
F150 is experiencing interior leaking from the windshield and other areas that Ford is unable to identify the cause. This can cause visibility issues and damage to electrical components resulting in a safety issue. The leaking causes the floor mats to be wet, which have also caused my foot to slip off the control petals. This could cause an accident. Ford is not able to identify the source, they were able to reproduce the leaks in the firewall but can't identify the source. Ford doesn't acknowledge this is a major issue and has only offered to caulk and seal in the most common areas. It was in the shop for four days March 25-27 and 22-23 2024. There are no warning issues just went floor mats and visible water on the interior of my windshield which I demonstrate to the dealership.
- Oak Creek, WI, USA
The contact owns a 2021 Ford F-150. The contact stated that while her husband was driving at an undisclosed speed, he became aware that the windshield wipers were not functioning. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the windshield wiper motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V142000 (Visibility). The VIN was included, and the vehicle was repaired, but the failure occurred. The manufacturer was notified of the failure but did not assist. The failure mileage was 69,000.
- Lebanon, CT, USA
The contact owns a 2021 Ford F-150. The contact stated that on three occasions while the vehicle was parked, and while driving at various speeds, the driver-??s side windshield wiper detached. The vehicle was taken to a dealer where it was diagnosed that the driver-??s side windshield wiper needed to be replaced. The vehicle was repaired three times however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.
- Anza, CA, USA
The passenger side windshield wiper failed to operate during a rain event. I later removed the wiper arm and observed that the knurled surface of the wiper arm was damaged beyond repair.
- Crosby, TX, USA
Pulled into gas station when rear window popped and shattered. Looked like it was pushed from the inside out
- Mcminnville, TN, USA
Ford recall on wiper motor(22V142- March 14 2022) and wiper arm(Recall 23V163- May 2023) are taking an unreasonably long time to be rectified. The answer they give is parts not available yet. I find it intolerably too long for remediation. I truly believe Ford is purposely stalling and should be fined.
- Chester Springs, PA, USA
In the last year I have taken my F150 powerboost in Autonation Ford Orange Park in Jacksonville, Florida twice for recalls. For recall NHTSA # 22S26/22V250 the service department said they were ordering parts and would contact me when they arrived. Never contacted me, even after follow ups. I have recently taken my there for recall NHTSA 23S35/23V509. They have not contacted me.
- Orange Park, FL, USA
Since the recall was first issued on March 14, 2022, I contacted the local dealer 5 times (4 in person during normal maintenance and one by phone) to address the recall. Issues have happened continuously and the latest was on July 22nd, 2023. The dealer is: Joe Cooper Ford of Edmond - 600 W Memorial Rd, Oklahoma City, OK 73114 - Phone: (405) 475-9000 Every time they stated they do not have the parts to perform the fix and they would contacted me once they received the part. This is over a year and I reported to them the erratic behavior of my wipers to no avail.
- Edmond, OK, USA
It's been back to Autonation dealership 3 times already, twice I had a appointment for this recall. After I get there, they tell me that they can't get the part until late this year. Went to a dealership in Texas they tell me the part is available put only to fleet and lease program trucks. My wiper are only working on the high setting. I drive a110 mile to work and back and never know when they are going to quit. The recall has been going on for 18 months. I asked them what happens if they quit completely. They just look at me and say we don't know. Can I use the Lemon Law for this
- Oakland, TN, USA
2021 Ford F-150 is equipped with 360 camera system and a backup camera. The 360 camera system failed within the first year of service. This left only the backup camera functioning. The dealer attempted to fix the camera system and resulted in all cameras including the backup camera not working. One year later ford claimed to have a part to fix all of the cameras. When it arrived at the dealer they reported that the software needed updated and the process would take approximately 3 hours. The next day the story changed again. Now it didn't need the part and Ford was advising that the software upgrade would cause more problems and not fix the cameras. The vehicle is now 2 years with 19,000 mile and still covered by a bumper to bumper warranty. The backup camera is a required safety devise on all new vehicles. I have a young child who is at risk because of this failed safety devise. Dealer reports no known fix at this time. Vehicle has been inspected by Ford dealer. Ford refuses to provide a loan vehicle until problem is resolved.
- Pittsburgh, PA, USA
2021 FORD F150 PICKUP- Consumer states "I Purchased a new 2021 Ford F150 pickup from Capitol Ford in Carson City Nevada. I have 5-6 outstanding safety recalls. I having been trying to get the dealership to give me an appointment date for these for over a year and a half. I have also contacted Ford Motor Company who contacted the dealer last tall to try to get me an appointment. At the time the dealer told them I was scheduled to be called March of 2023 to schedule an appointment. Its now almost June and I still have not received an appointment. The next closest Ford dealer to me is over sixty miles away so it is not easy for me to go there nor do they give me a loaner or transportation to and from that dealership. I have asked Ford to buy back the pickup since, with this many outstanding safety issues I feel I paid them a lot of money for an unsafe vehicle that they and the dealer have not resolved. I'm asking you to contact Ford and get them to buy back this unsafe vehicle." Looked up NHTSA safety recalls from VIN: 21V090, 22V142, 22v193, & 23V163.
- Gardnerville, NV, USA
2021 FORD F-150 XL- Consumer called dealer to schedule a a repair in reference to Recall # 22V842. Consumer was informed parts were not available and to check back in September. However, consumer was told that if the part failed at anytime between now & then, they would make the repair. Consumer is worried the wiper motor can fail when needed the most. Consumer questions if the repair can be made now if wiper motor were to fail, why not replace the motor now before it fails" Why should they be place in a hazardous situation and real safety concern"
- Rio Rancho, NM, USA
The contact owns a 2021 Ford F-150. The contact stated that while attempting to remove slush and ice from the front windshield, it was discovered that the windshield wipers and windshield wiper fluid sprayer were inoperable. The vehicle was taken to the local dealer who diagnosed that the windshield wiper motor was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the parts needed to repair the vehicle were not yet available. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V163000 (Visibility). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 33,000.
- West Suffield, CT, USA
Windshield wipers would not turn on during a rain storm. Water with still squirt now but I had no action in the wiper blades and stuck in the rain. Next day windshield wipers were working fine acted like there was a short in the system ! Forward for months and windshield wipers suddenly stopped working in the middle of a blizzard white out conditions! Dealer finally says that the windshield wiper motors gave way !! I looked into this the first time it happened, and there was a major recall due to these motor defects ! My Vin number was not associated with the recall that they had my local Ford company put it by the wayside and they still are because the Soonest they can have it serviced and new fire put in his two months out!! Ridiculous
- Farmington , NM, USA
2021 Ford F-150. Consumer writes in regard to NHTSA safety recall 22V-142.
- Lowell, MA, USA
- Elma, WA, USA