10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Nov 242021

F-150

  • miles
2021 F150 XLT Powerboost (4x4, 9420 miles). Brakes failed while at a complete stop and truck propelled forward despite brake pedal being being pressed down. I was in a fast food drive through at a complete stop with my foot on the brake pedal and the instrument cluster went crazy, warning lights flashing, malfunction messages for what seemed like everything (believe pre-collision, ABS, traction, hill, and some others- cant recall for sure), warning chimes sounding non stop, the brake pedal dropped towards the floor board, and truck started moving forward despite pressing pedal as far down as I could; this all happened almost instantly. Pumped breaks (not sure if it did anything) but I barley stopped in time from hitting the car in front of me, and I left a far amount of room between us initially. After this, when limping the truck through the drive through (was stuck in the line at this point), it took about 10ft to stop from a 1-2mph roll. After clearing the drive through line, I was limping the truck to open area of parking lot and the truck randomly bucked (like bump starting a manual) and all the instrument cluster warnings disappeared and brake pedal pressure and braking performance returned. Just as how the issue instantly occurred, it also disappeared instantly. Despite all the warnings on the cluster, only ABS Fault and Pre-Collision show on the FordPass app. Prior to to this, there were no issues. The vehicle has yet to be inspected by Ford as the service department is booked out for bit. Vehicle has since been parked as I am fearful a 6k lb vehicle without brakes can end with loss of life. Interesting enough, Ford does not seem to share this concern as their Roadside Assistance Dept says the truck does not have towing coverage while their Customer Care Team says it does but they can't work with each other and end result is I had to prepay $273.06 to Ford Roadside Assistance for the tow to the future service appointment, and maybe Ford might reimburse it.

- Pueblo West, CO, USA