10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 5,126 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
They have had this recall since Dec 16th and I have taken the truck and called the dealer several times and they said that Ford has not remedied this recall yet. It is a huge issue and they aren't doing anything about it, several online forms have cited this exact problem with their truck yet Ford is not fixing it.
- Holladay, UT, USA
The contact owns a 2021 Ford F-150. The contact received an email notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms part not available.
- Lexington, KY, USA
My brand new F150 2021 had a powertrain malfunction with power totally reduced. I had no ability to accelerate. I had to glide over to the side of the road. I restarted the car. It reset, i went to accelerate and again i had an error code and my car froze. I was able to restart again and drive over to my Ford dealership i purchased it from at 15 miles per hour. The problem was reproduced once and confirmed by the dealer. The dealer has contacted Ford and was told they have never seen that error code for a F150. The GM of Ford here in Montana told me if they cant reproduce the problem again, i can have the truck back. This truck is 3 weeks old. I am terrified.
- Bozeman, MT, USA
Automatic stop and go stopped working and dealer is unable to repair it. It has been to the dealer twice. It stopped working for the second time on October 25, 2021. The dealer has had the vehicle since December 30, 2021. As of today January 13, 2022 they still haven't found the problem
- Schenectady, NY, USA
Transmission is shifting very hard at different times, points, speeds, up shifting and down shifting. It jerks so hard at different times that my wife-??s neck was sore, the dealer is taking 3 weeks before they will look at it!
- Martinsburg, WV, USA
The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 50 MPH, the transmission suddenly shifted to neutral and the vehicle would no longer accelerate. The vehicle began to roll forward and rolled off the road. The vehicle was towed to the local dealer who diagnosed that the transmission and transfer case had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 2,000.
- Birmingham, AL, USA
The contact owns a 2021 Ford F-150. The contact stated while driving 40 MPH, the vehicle shuddered and jerked forward. There were no warning lights illuminated. The contact continued driving to his residence. The failure recurred several times. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that there was a communication error between the gear shifter and the transmission causing the transmission to not know what gear the vehicle was in. The dealer informed the contact that there was no fix for the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.
- Larksville, PA, USA
Fails to accelerate when switching from electric power to gas power. This happens when pulling out of a parking lot onto a Houston, Tx feeder street after the truck has set for awhile and on electric power when started and medium to full power is used to merge into traffic. The switch over from appears to work but shows no turbo boost causing a lack of power to merge safely and this only happens after first start the rest of the day truck operates normally or until it is shut off again for awhile making this truck a accident waiting to happen. Yes the service manager witnessed this so left truck to be repaired but since no engine check lights or codes he had to call ford without knowing all the answers from one little short ride they came back with a answer that was unacceptable blaming it on a clutch operation that was normal. If so why does it happen only after new start and corrects itself?
- Houston, TX, USA
Transmission in truck shudders and does not down shift in maneuvers required to avoid some near miss situations.
- Charleston, WV, USA
On June 23rd while driving my 2021 XL SuperCrew with the 3.5L EcoBoost engine, the engine quit while I was driving about 30mph. I pushed the accelerator slightly intending to accelerate to 35mph and when the truck downshifted, the engine stalled, and I think the transmission tried to move to park. I got a notification of parking brake error on the dash and started hearing a ticking/clicking noise while still rolling, now down a hill. I moved the column shifter to neutral and it didn't do anything to stop the ticking. I pulled onto the shoulder and slowed down and, and as I neared stopping, the truck finished shifting into park and it jolted to a stop. I then saw a bunch of other errors like engine coolant too hot, stability control disabled, and forward collision warning disabled. There may have been others but I don't recall. The tachometer was frozen showing roughly 2000 rpm until I turned the key to off. Then the dash said to be careful exiting because the parking brake wasn't on. After turning the key to off, I restarted it, the lights on the dash cleared, and I was able to shift to drive, and make it home 3 min later. There are no lights on the dash, so I'm hoping this can still diagnosed at this point. The truck has 793 miles on it as it sits now. The soonest service appointment I have been able to make is for July 8th, but the dealer won't guarantee that it will be seen then.
- Bellevue, WA, USA
- Columbia, MD, USA