10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
5,409 miles

About These NHTSA Complaints:

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problem #181

Jun 262024

F-150

  • miles
I contacted a local Ford dealership: Hempstead Ford, 301 N Franklin St, Hempstead, NY 11550, (516) 363-1579 to perform multiple safety recalls issued by NHTSA. The service department refused to schedule me for service because I did not buy the vehicle from their dealership. I reported this to Ford Customer Relations and was told that they cannot force the dealership to service my vehicle. I believe this is illegal.

- Oceanside, NY, USA

problem #180

Jun 222024

F-150

  • miles
While operating the vehicle, I shifted into park, using the console shifter. With no warning, the vehicle malfunctioned. The console shifter indicator light started blinking next to the "P" and it would not let me shift back into gear. I turned off the vehicle and tried to restart it in the hopes that it would clear the error. The vehicle engine would not start, and told me to shift the vehicle into park. I was unable to shift the gear into park or any gear. A tow truck driver came and we were able to force the vehicle into neutral for towing, but the vehicle's parking brake engaged and would not disengage. Every time we turned off the parking brake, it immediately turned itself back on. Thus, we could not push the vehicle into a better position for the tow truck to get the vehicle and the tow truck operator had to drag the vehicle with its back tires not turning. At the Ford dealership, a service employee inspected the vehicle and said there was no physical damage to any component and that some kind of electronics error had caused the fault. He said it was a known issue with F150 transmissions and that a Ford service bulletin indicated a 6-hour "module" reprogramming process was necessary to make the truck operable. He said that it could recur. I spoke to Ford customer service. A representative there confirmed that this is a known issue with F150 transmissions but that no recall had been made. She also stated that Ford did not know why it happens and that, even after being "reprogrammed", it could happen again. Based on my experience and discussions with Ford, the F150 can suddenly become inoperable and (because of the parking brake) immovable. Thankfully, the transmission error occurred for me in a safe location near my home. It could have been very dangerous had the vehicle become immovable in an unsafe location or far from home or help. I am concerned it will happen again. The vehicle is currently at the Ford dealership in Grand Ledge, MI.

- Dewitt, MI, USA

problem #179

Jun 042024

F-150

  • 86,000 miles
The contact owns a 2021 Ford F-150. The contact stated while his wife was driving at an undisclosed speed and while reversing, the contact stated that his wife heard an abnormal rubbing sound. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed with a fractured driveshaft. The vehicle remained at the dealer awaiting the repair. The contact related the failure with NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,000.

- Monroe, MI, USA

problem #178

Jan 032022

F-150

  • miles
The automatic 10 speed transmission 10R80 covered by TSB24-2176 will violently downshift or upshift causing passengers and contents of the vehicle to be thrown around the vehicle. This happens at random events, sometimes while accelerating, sometimes while decelerating, and without warning, which leads to violent decelerating and lurching on the road, which is a safety concern in heavy traffic. The transmission has been serviced 3 times by Ford of Homewood, twice under warranty and once out of warranty (60K powertrain) but there is no fix or remedy to repair this issue. I own several other identical 10 speed equipped trucks that operate fine, perhaps a bit jerky with shifting, but this truck is a safety hazard that cannot be repaired.

- Lynwood, IL, USA

problem #177

May 032021

F-150

  • miles
At a stop, in electric mode, truck will lunge forward as if you were rear ended. Most of the time, transmission failure will occur after some time due to this lunging forward, and it has happened to many truck owners. Electric auxiliary transmission pump tends to be the cause.

- Baldwin Park, CA, USA

problem #176

May 292024

F-150

  • miles
Good day, I am experiencing a leak from the front differential pinion seal on my vehicle. This leak appears to be a common issue based on reports from other owners in various online forums and owner groups. The front differential transfers power from the transmission to the front wheels. A leak from the pinion seal can cause a loss of differential fluid, which could lead to premature wear and eventual failure of the front differential components. If the front differential fails while driving, it could cause a loss of control of the vehicle and increase the risk of a crash or collision. This poses a significant safety hazard to myself, my passengers, and other vehicles on the road. I am requesting that Ford Motor Company acknowledge this issue and take corrective action by issuing a recall or service bulletin to inspect and repair/replace the faulty front differential pinion seals on affected vehicles. Allowing this defect to persist is unacceptable from a quality and safety standpoint. A front differential failure caused by this leak could result in serious vehicle damage, injuries, or fatalities. Please investigate this matter thoroughly and require Ford to address this safety defect before it leads to additional vehicle failures and potential accidents. Thank you!

- Hagerstown, MD, USA

problem #175

May 152024

F-150

  • 34,000 miles
The contact owns a 2021 Ford F-150. The contact received notification NHTSA Campaign Number: 23V896000 (Power Train). The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the brake wear indicator started chirping. The vehicle was taken to the residence where the rear driver-??s side wheel was removed, and the rear axle bolt fell to the ground. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the tires were rubbing and that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,000.

- Hazard, KY, USA

problem #174

May 242024

F-150

  • miles
Unknown which component is failing. It started with a rumble while accelerating or coasting but goes away when I shift into neutral so I believe that is the transmission. Other issues that are occurring randomly, speedometer will change indication to slower speed than I am actually going or it will drop to 0 while I am driving. Alerts and faults that have shown at the same time the speedometer goes out are: Powertrain fault, ABS, Forward Collision Warning, Parking Collision Warning, Automatic Emergency Braking, Lane Departure Warning, Blind Spot Warning, Lane Keeping Assistance, Cross Traffic Warning. Also a random metallic spinning noise coming from under the truck. It has been in the dealer garage 5 times now.

- Lexington Park, MD, USA

problem #173

May 172022

F-150

  • 20,000 miles
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 65-70 MPH, the contact was flagged down by a nearby driver and advised to pull the vehicle over to the shoulder of the road. The contact stated that the vehicle was driven to the shoulder of the road. The contact exited the vehicle and proceeded to inspect the vehicle. The contact noticed that the rear driver's side rim cap had detached. The contact stated that the center axle bolt was still attached to the rim cap. The vehicle was towed to the dealer where it was diagnosed with a failed rear axle half shaft and hub and the rear axle half shaft and hub needed to be replaced. The vehicle was repaired. The contact stated that the driver's side rear axle bolt had previously been replaced and was under an unknown recall. In addition, the contact stated that the failure had occurred on five occasions within two years and that the vehicle was unsafe to be driven. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 20,000.

- Port Saint Lucie, FL, USA

problem #172

May 162024

F-150

  • miles
Transmission encountered rough, jerky gear changes, along with delayed acceleration responses referred to as -??hesitation" Rapid unexpected deceleration or inability to accelerate complete loss of motive power

- Glendale, NY, USA

problem #171

Apr 252024

F-150

  • miles
If you pull onto a road and try to accelerate, the vehicle is unresponsive. The RPMs will increase, yet the vehicle drive train (10 Speed Transmission) is unresponsive for several seconds. This has been an ongoing issue with the vehicle since new and was first reported to Ford Customer service on Jan 2022. Ford has made several attempts to fix this issue, yet the transmission continues to fail with the same issue. This is a critical safety issue that jeopardizes the passengers in the vehicle. Vehicle parking brake engages without notice. At any given time, the electronic parking brake engages without warning and you have to manually release. While sitting at a controlled intersection, on an inclined street, waiting for traffic light to change, with vehicle in Drive, foot on the brake, the electric parking brake engaged. Vehicle shift lever moved to the park position on its own. Vehicle engages it's parking brake and moves shift lever into Park while sitting in traffic is very dangerous. Vehicle shift column failed in drive and vehicle would not move or run. This caused drive train to lock in place, freezing all four tires. Ford had to drag truck onto flat bed with tires locked. It had to be dragged off flatbed when delivered to Ford dealer for repair. They had to put grease down on the flatbed so truck would slide off without tires rolling. While at the dealership, the mechanic had to manually disconnect the calipers in order to move vehicle. The safety backup features failed and would not release wheels (lever under steering column).

- Dunedin, FL, USA

problem #170

Oct 162021

F-150

  • 10 miles
The contact owns a 2021 Ford F-150. The contact stated that when the vehicle was started and the gear shifter was shifted into drive(D), the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact also stated that no failure codes displayed. The contact stated that the failure had been persistent since the vehicle was purchased in October 2021. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 10.

- Punta Gorda, FL, USA

problem #169

Mar 272024

F-150

  • 78,000 miles
The contact owns a 2021 Ford F-150. The contact stated that while his wife was driving at undisclosed speeds, the vehicle turned off and the vehicle decelerated. The vehicle independently automatically restarted; however, the failure recurred. The contact discovered NHTSA Campaign Number: 24V267000 (Electrical System, Power Train) however, neither the year, make, model nor the VIN was included. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

- Freeburg, IL, USA

problem #168

Feb 102024

F-150

  • 40,000 miles
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, there was an abnormal sound coming from the rear end of the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the hub nut was fractured. The dealer replaced the hub nut and the rear axle and informed the contact that the repair was temporary. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

- Hillsboro, TX, USA

problem #167

Apr 052024

F-150

  • miles
High-speed highway travel this morning. Switched lanes and pressed accelerator; engine cut out. Seemed to be in no gear for 6-9 seconds before lurching into power again. Incident was very dangerous and forced a rapid slowing in fast lane affecting traffic behind me. This has happened 4 times in the past 8 months.

- Newberry, FL, USA

problem #166

Dec 112023

F-150

  • miles
2021 f150 POWERBOOST [XXX] Loss of engine power. Major electrical failure display on dash coast to a stop. Unable to restart, lock in park unable to be move from location. After 45 mins. of pushing restart button every 60 seconds get a restart, take to dealer unable to find problem.[XXX] Loss of engine power. Major electrical failure display on dash coast to a stop. Unable to restart, lock in park unable to be move from location. After 45 mins. of pushing restart button every 60 seconds get a restart. Notified dealer appt set for 20Jan2024 Special order pump was order for trans. {XXX] Truck was drop for the pump to be replace. [XXX] Dealership called, while the Tech was on a test drive, after the pump was installed, the Tech. had a Loss of engine power. Major electrical failure display on dash coast to a stop.Unable to restart, lock in park unable to be move from location. Dealer ship contacted Ford and and engineer has handle the repairs. The truck has been on the lot now for over 30days with now a needing a special order part on National back order. Have contacted Ford case # [XXX] with 2 attempts with no return phone calls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Midlothian, VA, USA

problem #165

Mar 132024

F-150

  • miles
The recalls have been fixed!! Please update your records!!

- Lutz, FL, USA

problem #164

Mar 082024

F-150

  • 77,000 miles
The contact owns a 2021 Ford F-150. The contact stated that while her husband was driving 15-20 MPH, the gears locked up. The contact stated that the check engine warning light was illuminated. The vehicle was restarted, and the check engine warning light was flashing. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and offered to cover 70 percent of the cost of the repair. The failure mileage was approximately 77,000.

- North Attleborough, MA, USA

problem #163

Nov 162023

F-150

  • miles
My 2021 F-150 Powerboost randomly shuts down on the highway and while pulling out into traffic. When it shuts down the steering and brakes work but the engine is off/no acceleration and the truck displays a warning telling me to "Stop Safely Now". Truck has been look at many times by Ford and every time they give it back to me it happens again. There appears to be either and electrical or software issue but after 3 months Ford doesn't seem to know what's wrong with the truck even though they have reproduced the problem. It has happened over 20 times putting me and my family at risk of getting in an accident.

- Foxboro, MA, USA

problem #162

Dec 152023

F-150

  • miles
10R80 transmission suddenly started showing symptoms of failure at 81,000 miles. Issues were slipping, jerking, and random gear selections. Safety was compromised when trying to merge (gas pedal pushed but truck didn't downshift initially, then drops to very low gear or from a dead stop would start in 10th gear and barely move), also when from a stop truck felt like it went into neutral when shifting into second almost causing rear end accidents and finally it would random leave shift into extremely low gear (1-2) when doing 20 causing a sudden breaking affect. Due to the safety concerns I did get the transmission replaced and symptoms have not returned. No warning lights appeared, AAMCO did the inspection as well as warranty company saying the transmission should be replaced.

- Bethany, OK, USA

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