My complaint is in regards to my truck not being repaired in a timely manner. My truck is over 4 years old and I still don-??t have recall 23V896 completed. I called my dealer on June 10 to as per the recall letter to confirm they had the parts in stock. They said they were. I made an appointment for June 18 to get the recall completed. The service advisor then told me they had to send photos of my door sticker to Ford so they could order the parts that they told me 9 days prior that they had. They said it would take a couple of days. Here we are 20 more days later and no parts to perform the recall. This is totally Rediculous and unacceptable. My truck is into its 5th year. Does the NHTSA not have authority to enforce these recalls? I also got a letter about my rear camera freezing (25V315). It says there is no fix available, unbelievable!

- Desplaines, IL, USA

The contact owns a 2021 Ford F-150. The contact stated while driving 25 MPH, while depressing the brake pedal and attempting to make a right turn, the power train or 4WD warning lights illuminated. The contact stated that the transmission was stuck in sixth gear; the contact was unsure of the high gear. The contact stated that the transmission unexpectedly shifted into a lower gear, skipped gears, and the vehicle surged forward. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the CDF cylinder had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified on the failure and transferred the contact to NHTSA Hotline to report the failure. The approximate failure mileage was 107,000.

- Dallas, TX, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" -The electrical system malfunctioned causing a complete system failure and shutdown of the vehicle. The vehicle came to a sudden stop in an intersection and could not be moved. How was your safety or the safety of others put at risk? -The vehicle instantly died going through an intersection causing the steering column to lock up, the parking brake to engage and transmission to remain in drive while the vehicle was stopped without any power. This was a sudden and abrupt stop where all control over the vehicle was lost, and I came to an immediate stop in the middle of an intersection. The vehicle would not restart. I could not disengage the parking brake to move the vehicle out of the intersection due to the complete loss of power. The transmission would not shift into Neutral due to the complete loss of power. The hazard lights would not turn on due to the complete loss of power. If this happened on the interstate, I would have very likely been in a serious life threatening /taking accident. This is as big of a near miss that I can think of, and only because it happened on a neighborhood street when no other vehicles were approaching from in front or behind. This is a major safety issue. Has the problem been reproduced or confirmed by a dealer or independent service center? -The vehicle is currently at the dealer for a diagnostic review. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -in process at the ford dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" -the vehicle had been running for 30-45 minutes prior to this happening without any warning lights / symptoms.

- Richmond, VA, USA

Headlight DRL went out causing less visibility: Transmission is always losing slamming into gears and searching.

- Brookville, PA, USA

The rear axle hub bolt on my 2021 Ford F-150 PowerBoost failed to meet design safety standards and is subject to Recall 23S65. The vehicle is currently at a Ford dealership and is available for inspection upon request. My safety was put at risk because the bolt can shear off without warning, causing the rear axle shaft to disengage. This can result in sudden loss of propulsion or vehicle rollaway, especially if parked on an incline. Ford has acknowledged this risk but has not made a final repair available for PowerBoost models. I was not offered a loaner, and I cannot confirm if the vehicle is safe to drive. The problem has been confirmed by the dealership. They told me they are unable to perform even the interim repair until at least July 22 and that there is no ETA at all for the final fix specific to hybrid (PowerBoost) models. The vehicle was inspected by a Ford dealer but not by Ford Motor Company representatives directly. Ford customer service has failed to provide any meaningful support or confirmation of safety. There were no warning lamps or messages prior to the recall. Ford states the failure may occur without symptoms, which makes the defect more dangerous. I have not personally experienced a failure yet, but I'm being asked to either drive the vehicle in this condition or go without transportation indefinitely.

- Weirton, WV, USA

My transmission has failed and is slipping it's jolting and has cling sound. The rpms indicator fluctuates. Sometimes stays on 10 speed.

- Phoenix, AZ, USA

When driving the vehicle there is a hard shift condition from 2-3 3-4 4-5 and 6-5. This condition worsened to where the vehicle we entering an intersection in a 4 lane road and when shifting into 3rd the transmission would not engage. It then shifted to 4th then 5th still not engaging. The rpm increased and truck was out of fear in the intersection then engaged in 2nd while rolling at roughly 30mph in a 10r80. Tires sheared traction for a moment as it dropped to a gear lower than the speed it was going. Hard shifting was followed by a Malfunction indicator light (MIL). Truck was shut off then restarted and MIL was no longer present but hard shifting continued then the above incident. Truck was taken to dealer for confirmation. Mileage 61,159.

- Clarksville, TN, USA

Transmission failure Transmission slips between 4th and 7th gears Yes its available for inspection Yes its been diagnosed by FORD No there were no warning lamps or messages, just noticed the shifting problem and took it in.

- Vernonia , OR, USA

The contact owns a 2012 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the transmission shifted hard, and the vehicle jerked while moving forward. The contact stated the vehicle jerked extremely hard and the contact's head jerked forward. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.

- Middleburg, FL, USA

The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 60-65 MPH, there was fluid leaking from the vehicle, and the engine was overheating. There were no warning lights illuminated. The contact checked the Ford Pass App and became aware that the transmission had been serviced four times. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

- New Lenox, IL, USA

The Ford 10R80 transmission in my 2021 F-150 removes all confidence in the dependability of this truck. The transmission will slip and not engage for about 3-5 seconds and then lurch forward after finally finding the gear. This happened multiple times now and the 2 most dangerous were while taking an unprotected, but authorized left turn on a busy highway. Vehicles in the opposing lane had to slow down because as I started to turn, the truck hardly moved as I hit the accelerator. The gear finally engaged and I was able to get out of the way before being hit. Many technicians have told me this is almost certainly due to the widely known faulty CDF drum on 2021-2022 F-150's. Ford has since revised the CDF drum, but anyone who owns a 2021-2022 will have to pay out of pocket after this part inevitably fails and causes catastrophic damage. This is a VERY dangerous and serious fault with an essential part of the vehicle. Ford needs to address this issue as soon as possible.

- Leander, TX, USA

Ford's 10 Speed Transmissions (10R80) built before 2022 have a common CDF Drum design defect that will cause hard shifts, gear searching, failure to shift, and lagging shifts. On two occasion my truck was unable to find the gear while shifting and lost acceleration. There was no indications (warning lights or messages) that the vehicle wasn't operating normally. It simply just was unable to move under its own power for 2-3 seconds before the transmission found the next gear and began accelerating. Both instances created a hazard for myself and others as other drivers were forced to take evasive actions due to the sudden onset of the issue. Both instances were while making an authorized but unprotected left-hand turn. Had the other drivers in each of these instances not taken evasive action I would have been T-boned by them. This common failure put both myself and other drivers at risk. My local Ford dealer has troubleshot the issue and stated they believe it is the CDF Drum and recommended a complete transmission replacement. This issue is so common, that Ford issued a Technical Service Bulletin implementing a redesigned CDF Drum. That being said, Ford has left owners of pre-2022 vehicles like mine with an unsafe component and have taken no ownership of their design flaw.

- San Diego, CA, USA

The contact owns a 2021 Ford F-150. The contact stated that while driving at various speeds, the vehicle jerked abnormally, and the transmission was slipping into park, causing the vehicle to come to an unintended, immediate stop. There were several messages displayed on the instrument panel, and the -??Service Vehicle Soon-?? warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the gear shift module was faulty and would need to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 22V188000 (POWER TRAIN) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 21,500.

- Jetersville, VA, USA

The contact owns a 2021 Ford F-150. The contact stated that while her son was driving at an undisclosed speed, the vehicle hesitated and jerked. The driver depressed the accelerator pedal, but the vehicle failed to respond and lost motive power. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

- Dahlonega, GA, USA

The contact owns a 2021 Ford F-150. The contact stated that occasionally while attempting to accelerate from a stop, the vehicle started to jerk, and the contact stated that the transmission was slipping. There were no warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the gears were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,200.

- Supply, NC, USA

Consistent issues with the 10 speed transmission. There a delay in shifting from 1st to 2nd gear then slams into gear causing a jerky acceleration of speed. Also constant clunking throughout the gears. Extremely flawed adaptive learning system for their 10 speed automatic transmission.

- Inglewood , CA, USA

Transmission slipping when accelerating from complete stop and through 4th gear

- Colton, CA, USA

Still no remedy from Ford regarding NHTSA Recall Number 23V896. They had stated the resolution would be in place by Q1 2025, and I have still not received any documentation with the fix. They already pushed it back once and looks like they are doing it again as I have waited nearly 2.5 years for a fix since the first bolt broke. This vehicle is not dependable and has no resale value due to this recall not being resolved. Thank you

- Powell, OH, USA

Sometimes goes into neutral when accelerating. In a couple seconds, will then find a gear. From a dead stop, will sometimes shift to tenth gear, making it seem like the transmission is in neutral. Hard shift from 1st to 3rd.

- Keokuk, IA, USA

I pulled out of my driveway and the truck rapidly downshifted from 5th to second gear upon coming to a stop sign and threw my wife and I up in our seats and me into the steering wheel.. Then upon accelerating to come into the highway the truck RPM went way up but the truck didn-??t accelerate and then it slammed into gear and took off. This happened on multiple occasions before I could get it into service.

- Alliance, OH, USA