The contact owns a 2021 Ford F-150. The contact stated while driving 65 MPH, the interlock device failed and the vehicle unintendedly downshifted. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,360. The VIN was not available.

- Aledo, TX, USA

In the last year I have taken my F150 powerboost in Autonation Ford Orange Park in Jacksonville, Florida twice for recalls. For recall NHTSA # 22S26/22V250 the service department said they were ordering parts and would contact me when they arrived. Never contacted me, even after follow ups. I have recently taken my there for recall NHTSA 23S35/23V509. They have not contacted me.

- Orange Park, FL, USA

- The component that has failed is the right rear axle and retaining bolt (the axle retaining bolt sheared off). The vehicle is currently at the dealership (The Ford Store San Leandro, in San Leandro, CA) waiting for replacement parts. Unknown if the vehicle is available for inspection. -To my knowledge my safety was not at risk, but the vehicle is being retained by the dealership because it is deemed a safety concern. -The broken axle bolt was found by the dealership when they were investigating a noise complaint. -The only symptom that was present was noise.

- Redwood City, CA, USA

Gear shift lever jammed in reverse and could not be changed. With battery powered motor, the vehicle could possibly take off and cause damage or injury. Vehicle is new and still under warranty. Dealership is evaluating the problem

- Santa Clara , CA, USA

The driver's side rear axle bolt sheared off over the course of normal driving. Ford is aware of this problem, advises to not use/drive the vehicle, yet no recall has been issued. Without a recall, getting this issue fixed will take weeks/months and Ford should pay for a rental vehicle since this is clearly a manufacturing defect.

- Star, ID, USA

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle downshifted into first gear. The contact then attempted to shift gear manually, and while on an incline or going downhill, the vehicle failed to accelerate or shift into the intended gear. No warning lights was illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V163000 (Visibility) and 22V142000 (Visibility) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 129,000. Parts distributions disconnect.

- Hiawassee, GA, USA

The dealer removed tires and broken axel bolt was found. It is my understanding that this is a safety issue and Ford has no parts to fix the problem.

- Pinole, CA, USA

Heard a rattling noise from rear passenger side wheel. Axle nut is sheared off and freely moving around inside the hub. Looked online and this appears to be common with my vehicle. Ford has not issued a recall still.

- Coral Springs, FL, USA

HD rear axle bolt at end of axle shaft breaks. This WOULD be addressed by Ford customer satisfaction program 22B34, except the program only covers 2021 vehicles manufactured AFTER 01 May 2021. My vehicle was manufactured in November 2020. This program needs to be expanded to include ALL vehicles with the 9.75" 4/4-Float HD axle from the beginning of the model year build.

- Ypsilanti, MI, USA

The exact circumstances highlighted in Customer Satisfaction Program 22B34, which outlines the recall necessary for replacement of axle bolts and axles after the axle bolt shears off while driving. The recall is for trucks from the Kansas City manufacturing plant and the recall only covers trucks made until 30 September 2021. My truck was manufactured in October 2021. This recall was in place for Certain 2021-2022 Model Year F-150 Vehicles Equipped with 9.75-?? HD Axle -?" ? Float Axle Rear Axle Half-Shaft and Hub Assembly Replacements The axle bolt sheared off my truck's drivers side rear axle. Ford is replacing it under the drivetrain warranty. They are unwilling to replace the other side because I am not included in the current recall (outside of the parameters by only few days). The recall specifically identifies that both sides should be replaced if one side breaks. The pictures outlined in Customer Satisfaction Program 22B34 look identical to the defect that my vehicle has experienced. You can see the pictures and the details of the recall here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pensacola, FL, USA

This is the 4th time since purchasing the truck that this event has happened with time having the most severe results. When shifting from reverse to park the shifter goes into park and jumps back into reverse. First event (after exiting the truck) the truck rolled into a shipping dock breaking a taillight and buckling the rear bumper. Next two I had one foot on running board and one foot in the truck ant was able to hit the brake stopping the truck. This fourth event one foot was on the running board and one on the ground. As truck went back the door flattened me to the ground and the front tires rolled over both of my legs. The truck rolled up an inclined parking lot, across a busy road and down a bank. I was driven by ambulance to the hospital and then transferred and airlifted to trauma center at Ruby Memorial Hospital. After the second event the local Ford dealer said they could not duplicate the event. The brakes do not hold even though they are depressed and set when the shifter is shifted.

- Reedsville, WV, USA

The contact owns a 2021 Ford F-150. The contact stated that after shifting from reverse(R) to drive(D), the vehicle independently accelerated without warning. The vehicle was taken to a dealer, but the dealer failed to duplicate the failure. The dealer referred the contact to the manufacturer to file a complaint. The manufacturer was notified of the failure and a case was filed; however, the case was denied, and the contact was referred to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 15,000. The VIN was not available.

- Lake Orion, MI, USA

Transmission is downshifting hard when coming to a stop or slowing down. This repeatedly happens when downshifting from 7th to 6th gear and it hits even harder when it goes from 6th to 5th. Transmission delivers a slamming hit to the point it feels like rear end accident, to the point neck has become sore from what feels like whiplash. Truck has upcoming appt at dealer to looked at. No lights or warning messages appear when this happens.

- Spring, TX, USA

The axle retaining bolt that retains the floating axle to the hub failed and resulted in the floating axle splines at the hub failing. This is a known issue (see Ford Customer Satisfaction Program 22B34) but the recall only applies to vehicles manufactured from May 1st, 2021 to September 30th, 2021. My vehicle had the exact failure described by the recall (including the tell-tale ticking sound before failure). However, the build date for my vehicle is March 17th, 2021. Clearly the recall should be on trucks earlier than the May 1 date. The truck was built at the Dearborn Plant. I am assuming the other axle suffers from the same issue and will also fail.

- Houston, TX, USA

The axle bolt on both rear wheel hubs has sheared about 1/2 inch down the bolt. This led to the gradual loss of power to the effected wheel hub causing unpredictable handling characteristics as the interface between the axle and the wheel hub degrades due to the fastener being sheared off.

- Springfield, VA, USA

The contact owns a 2021 Ford F-150. The contact stated while driving in electric mode at an unknown speed, while depressing the accelerator pedal, the vehicle failed to accelerate with the transmission in 8th gear. The contact stated no warning light was illuminated. The contact depressed the brake pedal, and the vehicle made an abnormal noise and shifted into 1st gear independently. The contact stated he had experienced the failure 5 times within 2 months. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V188000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,800.

- Canton, GA, USA

The rear axel bolt sheared off. I started to hear a rattle called ford to see when I could get my truck in to get it looked at. Got an appointment set up 2 months down the road was the soonest they could get me in. While waiting for that time truck stated to vibrate. I decided to try a tire rotation and I had the rear axel bolt drop to the ground. Not sure exactly when I started hearing the rattle. They safety was the tire could have come off while driving which could have caused an accident which could have caused injuries or death of my family or others. I called ford back they told me to have it towed in so they could look at it right away. So in 4 days my truck will be towed there for inspection. No warning lights about the bolt but I did have one about 4x4 would not engage back on 27/MAR/2023. Ford checked the axel and suspension.

- Chewala, WA, USA

Intermittent squeaking noise upon brake tip-in started at about 17,000 miles but performance seemingly unaffected. Then at 21,000 miles noises from became louder and prevalent at acceleration and braking. Noticed issue on Ford F150 14th Generation online forum about axle bolts shearing particularly for those vehicles with Max Tow package and that there was a Customer Satisfcation Program 22B34 to deal with the problem. Inspected hubs and found bolts sheared on both sides. Truck at dealer for warranty repair under the CSP.

- Portland, OR, USA

The rear rotor/axle bolt was found to be sheered off; the bolt head was located within the hub simply rattling around loose. There is no warning outside of someone possibly hearing the bolt head rattling in the hub as the truck passes by. Thankfully, someone heard mine; otherwise, I would have had no idea the problem existed. This issue has been reported numerous times in multiple online forums, apparently on trucks equipped with the power boost and max towing, and poses an extremely dangerous hazard to the occupants of the truck and to all others on the road. A family member with a similar truck (same model and year) has already had their rear axle assemblies replaced three times (twice on one side and once on the other)!

- Park City, UT, USA

Upon doing an oil change and tire rotation at the Ford dealer I was informed that the rear axle hub bolt had sheared off and was sitting lose at the end of the axle. Upon doing research I have found that many 2021 Ford 150s have had this problem and Ford knows about the problem but has not issued a recall. I am being told that Ford recommends that the axle and bolt be replaced. My dealer has no loaners available. Also, the dealer, Harris Ford in Lynnwood, WA, tells me the parts are back ordered and have no idea when the repair can be made. This is dangerous and Ford should have issued a recall. Now I have no use of my truck and no date that the repair can be completed.

- Edmonds, WA, USA