10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
11,005 miles

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« Read the previous 20 complaints

problem #33

Apr 012024

F-150

  • miles
Exhaust Heat Exchanger failure with Powerboost engine at 55k miles. This seems to fail on nearly all Ford F-150 Hybrid Powerboost engines. Ford does NOT cover this repair under the Emissions, Hybrid, or Ford Extended Service plan. This is a known failure they are not covering and is documented in NHTSA SSM 52050.

- Simpsonville, SC, USA

problem #32

Mar 302024

F-150

  • 150,000 miles
The contact owns a 2021 Ford F-150. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission and a battery failure. The vehicle was partially repaired. The vehicle remained at the dealer. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 150,000.

- Rocklin, CA, USA

problem #31

Apr 222024

F-150

  • miles
Was slow rolling to stop light at intersection. Vehicle shut down and got an alert that said -??auto start stop shift to P, then restart engine-??

- Lexington, SC, USA

problem #30

Mar 082024

F-150

  • 77,000 miles
The contact owns a 2021 Ford F-150. The contact stated that while her husband was driving 15-20 MPH, the gears locked up. The contact stated that the check engine warning light was illuminated. The vehicle was restarted, and the check engine warning light was flashing. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and offered to cover 70 percent of the cost of the repair. The failure mileage was approximately 77,000.

- North Attleborough, MA, USA

problem #29

Nov 212023

F-150

  • miles
--Exhaust leak, at left first band clamp downstream from catalyst --Safety is of immediate concern due to exhaust leak directly under driver seat --Local Ford dealership service dept did not fix leak --Exhaust leak was inspected and reported to local Ford dealer service dept- NOT fixed On 20 November 2023, I purchased a 2021 Ford F-150 XL, VIN: [XXX], from Crain Ford of Jacksonville, Arkansas, 1800 School Drive, Jacksonville, Arkansas 72076. Phone 501-436-4981. After driving the vehicle for a day, I noticed a fluid leak on my garage floor under the vehicle-??s engine area. On 21 November 2023, I took the vehicle to the dealership, which I bought the truck from, Crain Ford or Jacksonville, AR. They inspected the underside and found no leaks and suggested I just keep an eye out for any fluid leaks. The next week I kept watching for leaks, and each day I saw what appeared to be a fluid leak of some type or fluid on the floor of my garage. On 27 November 2023, I took the vehicle back t o the same dealership, Crain Ford, and I showed them a video of the leak I discovered. The video can be viewed at: [XXX] As the video shows, upon cold startup of the vehicle, you can see water leaking from the band clamp on the exhaust system just below the left catalyst. I fully understand that the fluid is water and is a byproduct of the combustion system and is normal. That is NOT the problem, the problem is, if water can leak out at the band clamp on the exhaust system, as shown, then so can deadly exhaust fumes right under the driver area. I showed the video to the Ford service dept foreman and he had a technician check the exhaust and assured me that the band clamps were at factory spec torque and they could smell or observe no leaks. I took the vehicle home. The next morning, there is still a deadly exhaust leak occurring at the band clamp on the exhaust pipe as I can see water dripping out, just as the first video showed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Jacksonville , AR, USA

problem #28

Jun 152023

F-150

  • 31,000 miles
The contact owns a 2021 Ford F-150. The contact stated while stopped the vehicle was at a stop light, the vehicle displayed a message reading "Service Advanced Auto Track, " requiring the vehicle to be shifted into park and restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The engine kill switch warning light was illuminated. The vehicle was taken to three individual dealers, who were all unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 31,000.

- Rosenberg, TX, USA

problem #27

Aug 112023

F-150

  • miles
3.3L V6 F-150 started to heavily vibrate when vehicle was started. Check engine light came on. Check engine code was cylinder 1 misfire. Coils and injectors were changed. It didn't fix the problem. Upon further investigation there was damage to piston. Full Engine replacement is required.

- Deposit, NY, USA

problem #26

Sep 152023

F-150

  • miles
Vehicle came to complete stop in traffic with warning light "stop vehicle" would not restart. Taken to dealership. Dealership replaced ecu and some switches to power bank and wiring harness behind headlight. Vehicle was returned 1 week later Drove it 2 days later for 10 miles same thing happened, Ford towed it to another dealership where they cleared codes, and they said they can't replicate, Vehicle was returned after a week. 2 days later I drove yo work and again iy happened stopped in middle of road blocking traffic. Was towed by Ford to dealership where they found over 20 codes, said they can't fix. Ford and selling dealer towed to selling dealer, where they cleared codes and said they can't replicate. I refused yo take Vehicle on fear of getting in severe crash when Vehicle stalls and dies in heavy traffic again. I signed title and sent it to selling dealer, they told me that fordwill not let them buy it back. Do I don't have my money or a truck now

- Cashton, WI, USA

problem #25

Oct 072023

F-150

  • miles
I was stopped at a red light at a busy intersection in an Atlanta suburb. I was several cars back from the red light. I saw the light turn green so I took my foot off of the brakes to engage auto start and barely tapped the gas and the truck dinged and showed me an error on the screen. I was so mortified and my heart started racing that I could barely read the error, all I remember seeing was "Shift to P." However, I tried to shift to Park and the shifter wouldn't do anything! I was desperately trying to engage the brake and shift to Park or Neutral and it wouldn't budge. I kept trying back and forth back and forth trying anything to get it to shift. It finally shifted to Park. I turned truck off. Opened the door, closed the door, and restarted engine and it had a slight hesitation but then let me shift down to Drive and proceed. Luckily, I had enough time to fix it before I started getting cussed out or honked at and possibly shot for having this happen on a busy intersection. My heart was beating so fast. So scary. I got home and connected my OBD scanner and no error codes were found. Sunny day, about 65 degrees, and truck had drive 55 miles to my Mom's a few hours before. This was on my way back to my house in Atlanta from my Mom's house an hour outside of Atlanta. I had no time to take a picture of the error on the screen because I was scared to death trying to get my truck to shift and drive. There was no reason for this error as I did not do anything differently. The auto start/stop engaged on its own when I come to a stop and then starts itself when I begin to depress the gas. Very concerning and I don't panic at all, but in this case...I sure did.

- Peachtree Corners, GA, USA

problem #24

Apr 272023

F-150 6-cyl

  • 2,966 miles
The contact owns a 2021 Ford F-150. The contact stated that while driving over a speed bump at approximately 15 MPH, there was a loud grinding sound coming from the vehicle before the vehicle lost motive power and stalled. The contact was unable to restart the vehicle and the vehicle was later towed to the local dealer. While at the local dealer, the mechanic diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The mechanic stated that parts of the piston and valve spring retainer were found inside the oil pan. The engine was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 2,966.

- San Antonio, TX, USA

problem #23

Oct 032023

F-150

  • miles
I have notice on my truck as im driving and I engage the gas pedeal the engine doent repond. it takes a while for the pedal to kick in. this happens at random times as I drive but the hestiation is there.

- Mission, TX, USA

problem #22

Sep 112023

F-150

  • miles
Catastrophic engine failure that left vehicle disabled on Highway. Neither I or recovery technician was able to put into neutral after. Truck was powered on it was not possible to move the shifting lever from Park after it was engaged.

- Zephyrhills, FL, USA

problem #21

Jul 122023

F-150

  • miles
This is the 4th time since purchasing the truck that this event has happened with time having the most severe results. When shifting from reverse to park the shifter goes into park and jumps back into reverse. First event (after exiting the truck) the truck rolled into a shipping dock breaking a taillight and buckling the rear bumper. Next two I had one foot on running board and one foot in the truck ant was able to hit the brake stopping the truck. This fourth event one foot was on the running board and one on the ground. As truck went back the door flattened me to the ground and the front tires rolled over both of my legs. The truck rolled up an inclined parking lot, across a busy road and down a bank. I was driven by ambulance to the hospital and then transferred and airlifted to trauma center at Ruby Memorial Hospital. After the second event the local Ford dealer said they could not duplicate the event. The brakes do not hold even though they are depressed and set when the shifter is shifted.

- Reedsville, WV, USA

problem #20

May 192023

F-150

  • miles
Started with check engine light for cylinder 5 misfire and engine was running rough with loss of power. Took the truck to dealer and dealer reports compression loss as reason for engine failure. After doing some research there appears to be a major issue with the same engine (2.7 ecoboost) of the same year(2021) reported for the Bronco and F150 for catastrophic engine failure. I suspect this is the same engine failure that my truck experienced.

- Benbrook, TX, USA

problem #19

Apr 212023

F-150

  • miles
Lower coolant hose is rubbing on a wire loom which caused wear on the coolant hose causing a leak. We experienced loss of coolant and temperature fluctuating, no overheating because employee reported fluctuating. Vehicle was taken to Sames Ford Motor Company and warranty was honored.

- Laredo, TX, USA

problem #18

Feb 212022

F-150

  • miles
This problem has been ongoing, happening nonstop up to multiple times daily since Feb of 2022 and has spent now 70 days at the dealership in search of the issue. Luckily, the vehicle has not caused an incident yet, but I am afraid to drive it if I get it back from the dealer again as the issue has just gotten worse. The vehicle randomly while driving goes into a "limp mode" in which 1 of 2 things happens. 1) If unable to pull over immediately, the vehicle has very erratic throttle control and 2) the vehicle sometimes gives a warning about the "adavancetrack" system and will sometimes shift itself into neutral out of nowhere forcing you to coast to a stop no matter where or what type of street you are on. In researching this problem to help my dealer at first and now to try and protect myself while in a battle with ford, it seems to be a common problem discussed on many forums on the internet and facebook and seems quite common among the F-150 powerboost. Ford is refusing me a buyback at this time and ignoring the safety implications that my vehicle is having

- Riverside, RI, USA

problem #17

Mar 312023

F-150

  • miles
For months have been having two issues with my 2021 F150 Powerboost with the CO2 sensors as well as an issue with the Exhaust Heat Exchanger Bypass Valve A. Which after my bumper to bumper warranty expired now needs replaced even though the same issues have been throwing a CEL for months

- Gerry, NY, USA

problem #16

Mar 032023

F-150

  • miles
Driving down the freeway, horn started blaring and power completely went out in car -engine steering etc The dealership is replacing the computer in the vehicle

- Lewis Center, OH, USA

problem #15

Jul 072022

F-150

  • 15,000 miles
The contact owns a 2021 Ford F-150. The contact stated that upon engaging the A/C, there was an abnormally strong gasoline odor and smoke coming through the A/C vents. The contact also stated the vehicle was experiencing excessive oil consumption. The contact stated that he had been performing an oil change every 2,500 miles. The contact stated that there was blue smoke coming out of the exhaust pipe. An unknown warning light was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 15,000.

- Colton, CA, USA

problem #14

Jan 272023

F-150

  • 19,448 miles
The contact owns a 2021 Ford F-150. The contact stated while starting the vehicle, an abnormally loud banging sound was heard coming from the front of the vehicle. The contact stated that the sound was still present after turning off the vehicle. No warning lights were illuminated. The contact made various local dealers aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 19,448.

- Weeki Wachee, FL, USA

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