I have a safety recall notice 24S55 / NHTSA recall 24V635 on my F-150. Ford requires 2-3 days to diagnose the problem due to current workload. During this diagnostic period, Ford refuses to provide a rental or loaner, leaving me without transportation. I use the truck for work, so I do not have a way to take the truck in for the recall without coming out of pocket for a replacement vehicle. My understanding is that this is a gray area, as Ford has not issued instructions to stop driving, so are not legally required to provide a rental vehicle during the diagnostic period. The fact remains I would have to take a financial loss to bring my vehicle in for this recall due to the diagnostic time. A simple solution would be for Ford to provide a replacement vehicle during this time. I discussed this with the dealership and the corporate number, to no avail.

- Phoenix, AZ, USA

I had driven the car about 15 residential miles to Home Depot and back. As I was driving into my driveway I smelled smoke and looked forward to see a puff of smoke coming out from the front, driver's side wheel well. I put the car in park and pulled the hook release control under the steering wheel. Suddenly flames were coming out the sides of the hood, about 12" high. I pulled the car quickly away from the house and trees. Put the car in park, as the flames were now engulfing the entire hood. I quickly got away from the car and called 911. The Fire Department is close to my house, yet by the time they arrived the car, including interior cabin, was fully engulfed in flames.

- Castle Rock, CO, USA

Power steering rack failure, while driving though a puddle less than 6 inches deep. Cost over $1900 to replace. My wife's 2014 volkswagen passat is able to drive though deeper water.. on 8/13 I was unable to move over on a road that had some puddles due to oncoming traffic. After driving though the small puddle my power steering went out. Took to the mechanic and he said its a known issue due to how Ford did not seal their wiring well under the trucks and it hangs lower allowing the water to seep into the cables and cause the powering steering rack to fail.. this is unacceptable its a truck a puddle should not cause a truck to loose power steering.

- Random Lake, WI, USA

My truck completely shut down while leaving the shop and I was only going about 6-10mph. The dash alert stated "fuel accessory" or something in orange, sorry, I panicked a little:) I took it to Bradley Ford the next day and they couldn't fix it as they didn't know the issue. This happened a second time, but didn't shut off completely, it just felt like I was running out gas (full tank). I do live in Lake Havasu City, Az and it's hot here so I don't let my truck go below 1/2 tank hoping this will help avoid a major accident. Thank you! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lake Havasu City, AZ, USA

The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rearview camera image was black. Additionally, the contact stated while driving 5-8 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was able to restart, and the contact drove to the residence. The contact also stated that while driving from a complete stop, the vehicle sputtered. The contact received notification of NHTSA Campaign Numbers: 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,899.

- Lake Havasu City, AZ, USA

The contact owns a 2021 Ford F-150. The contact stated that the exhaust baffles were making an abnormal ticking sound while the vehicle was idling. The contact also stated that the A/C outlet vent tab had separated from the vehicle, and the other tabs were loose. Additionally, the contact stated that while accelerating from a complete stop, the vehicle hesitated while responding. The contact stated that the vehicle made an abnormal squealing sound while driving at various speeds and while idling. The vehicle was taken to the dealer, where it was diagnosed that the serpentine belt and one of the pulleys needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact the repairs could not be covered under the powertrain warranty. The failure mileage was approximately 48,000.

- Prairieville, LA, USA

My f150 has 47k miles and it-??s been serviced every time it was supposed to and the engine failed. Oil leaking into the engine destroyed it. I looked up 2021 F150 v8 coyote engine and it-??s a known issue

- Boulder, CO, USA

I was turning left from a side street onto a divided highway and stopped in the middle to wait for an opening in traffic. When one came I hit the gas and nothing happened. Pressed it again, to the floor and nothing happened. I then put the truck into reverse to back out of the way of traffic because the truck rolled forward a bit when I attempted to accelerate. I then waited for a very large opening and attempted to accelerate again. Pushed the pedal and again nothing. I then pressed it to the floor and held it there. The truck very slowly began to accelerate and then after about 20 seconds accelerated like normal. The truck seemed normal the rest of the way home.

- Independence, KY, USA

My engine failed. They recalled this engine but mine wasn't recalled. My engine did the same thing as the recalled engine did. Excessive oil consumption. When I first took it to Ford dealership it was under 60K. I have had problems with my truck since Easter have taken it to them a few times. The problem was never fixed and now Ford will only cover 4,950. The engine is 12k. I feel since the engine in my truck was a recall on alot of engines. Mine should be covered under recall or warranty up to 60,000 miles. I have nothing but problems since I bought the truck. I started taking the truck to have it looked at since March to other places they couldn't help me so they told me to take it to the dealership. They keep fixing something on the truck but never the part that was broken. They told me it would be ok to drive it and so now I am over the mileage for my warranty. I don't think I should have to pay to replace my engine when it only has 61K miles on it. so they told me to drive it and then it started knocking and the engine failed. The service manger told me it was a failed bearing. certanily no lack of maintenance so why am I stuck paying for this when it wasn't my fault. they found some damge on one of the rod bearings on the bottom. 2021 Ford F-150 V8 that engine had a recall on it. Not sure why mine wasn't recalled. Can you please help me. My truck is at Larry H Miller Ford in Draper Utah. It has been there for 5 weeks this time. Still no engine in it.

- West Jordan, UT, USA

The contact owns a 2021 Ford F-150. The contact became aware of oil underneath the vehicle. The contact stated that after turning off the vehicle, the steering wheel failed to lock as designed. The vehicle was taken to a mechanic for an oil change, and it was determined that there was an oil leak; however, the mechanic was unsure where the oil was located. The vehicle was taken to the dealer, who was unable to determine the cause of failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 60,600.

- Reno, NV, USA

Vehicle is consuming excessive amounts of motor oil, requiring the addition of 1-2 quarts every 1,200-1,500 miles. Check engine light has illuminated once when engine was five quarts low, this was when I realized the problem. Ford has attempted to correct with TECHNICAL SERVICE BULLETIN 19-2365, (5.0L - Excessive Oil Consumption) which I had performed on my vehicle and it did nothing to correct the issue. My greatest concerns are with premature parts failure and unexpected engine failure. I have written letters to Ford regarding this issue and have not received any response to date. I do have records of additional oil added since first realizing the issue existed.

- Blythewood, SC, USA

My truck falls in the recall for the valve failures and they finally have parts to do the test but there is tons of documents and articles saying Ford agreed with NHTSA to provide a 10 year 150k warranty to people who fall in this recall. per you guys investigation EA23007 under 24N12. When I talked to Ford and the dealer they say that's not a number. Just on principle this is crazy. I bought my truck thinking well atleast Ford is taking care of people on this. After reading the states summary saying Ford would provide that.

- Duluth, MN, USA

While stopped at a traffic light or in an intersection preparing to make a turn, the vehicle-??s engine will randomly shut off. Simultaneously, a pre-collision warning appears on the display. This causes the vehicle to become temporarily disabled, even as oncoming traffic approaches. To recover, the driver must shift the vehicle into park, restart the engine, and quickly accelerate out of the way to avoid a potential collision.

- Doral, FL, USA

Received safety recall October 2024 stating vehicle may crash - have not received any further notice about repairs

- Jupiter, FL, USA

This safety recall was issued in August of 2024 on an engine valve, this is the only vehicle I have. The engine valve has the potential to crack increasing my risk of crashing, I have a 3 year old. I called Tomball Ford last year in November and was informed they would have the parts by January 2025. It is now May 2025 and no parts or correspondence for the dangerous matter. In fact another recall has been issued

- Hockley , TX, USA

The engine can fail at any time. The truck has not been fixed in a timely manor. I pull trailer with livestock. I need to declare the lemon law on this vehicle to get one that is reliable.

- Lebanon, OH, USA

Harsh shifting, abrupt or hard shifts. Hesitation and delays when accelerating feels unsafe, especially at highway speeds. This is an ongoing issue and has been going on for quite some time. Cannot pinpoint a specific date.

- Dexter, MI, USA

Trucks been in to Ford for repairs 38 times for force motor shuts down while driving. Ford wasn-??t able to duplicate so they kept blowing me off. Finally morries of Okemos actually drove truck 45 minutes like I requested because it only shuts down after truck warms up. They have got it to finally shut down and have realized the panic of not being able to start back up until it-??s in park and how dangerous it is to be driving 70 on highway and if you break it does force motor shut down. Ford refuses buy back and vehicles not safe to drive. They still have no answers. At this point I-??ve went 245 days without a vehicle while being in and out of shop. Mine isn-??t the only one out there. There telling people if they can-??t duplicate when they drive it they can-??t fix it. Problem is these dealerships aren-??t driving consecutive enough to fix it. Thankfully mirrors did thinking I was crazy and dealership says they have never seen this actually happen. Just from talking I know several people with same issue.

- Perry, MI, USA

Failure to remedy engine valve recall. Was informed that a remedy would be ready by Q1 of 2025. That deadline has passed and nobody at Ford has any information.

- Rockton, IL, USA

Multiple times now while driving at low speed and usually making a right hand turn, the throttle becomes totally unresponsible to driver input. Pressing the throttle does not increase ICE rpm and does not accelerate the vehicle. This has occured while entering active roadways and has created a dangerous situation multiple times. Someone will be injured with these vehicles, it is only a matter of time if this failure to accelerate issue is not recalled and fixed. The date below is only the last incident. I now have over 120K miles and it has done this well over 50 times.

- Claremore, OK, USA