10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
After starting the vehicle at a motel in the morning, and backing out of the parking spot, I put the vehicle in drive and gave it a little bit of gas (wheel cranked to the left to finish turning out of the spot), and the vehicle rapidly accelerated across the parking lot. I hit the brakes and the vehicle stopped accelerating. I looked down to see the cruise control set to 15 Mph and crossed out (disengaged due to brake engagement). I never set the cruise control at that speed. To the best of my knowledge I never bumped any cruise control buttons that morning. To the best of my knowledge a software glitch caused cruise control to set and engage, from a stop, to an unsafe speed considering the circumstances.
- Grand Junction, CO, USA
With cruise control engaged, the set speed would randomly change up or down changing vehicle speed rapidly. Most dangerous part was some times the speed would set itself from around the speed limit where I set to as much as 20-30 mph above the posted speed limit up to 90 mph. The speed would instantly increase by 5,10,15,20 mph all of a sudden which is not possible to set with the cruise control buttons as they only increase or decrease in one mph increment. If it is some sort of speed limit sign reading system it failed and caused a dangerous situation for me and my family. I have video of multiple instances. This is dangerous and life threatening for the occupants of my vehicle and others on or near the road and could easily lead to loss of control, injury or death.
- Austin, TX, USA
When making 90? turns such as an immediate right turn or a left turn across one lane, gas pedal becomes completly unresponsive halfway through the turn for approx 3 seconds. Occurs about 1% of the time but drastic when it occurs. Almost multiple accidents have occured with oncoming traffic almost t-boning me when making left turns or being rear ended on right turns: people don't anticipate a vehicle stalling and slowing down when entering traffic and people have swerved into other lanes or the shoulder to avoid a collision. When this occurs, it is like the vehicle goes brain dead, the gas pedal can be pushed to any threshold including floored with no change to speed; rpms dont even increase. Vehicle has been through Ford troubleshooting multiple times and at one point early on, had a Ford engineering/ specialist working remotely with the dealership. Findings from this specialist: two upcoming ota updates will be released that will resolve this concern. One of the updates was in regards to the trailer brake module and the other something else as equally ridiculous as not pertaining to my issue. OTA updates came and issue never went away. Years later, multiple appointments with techs saying unable to duplicate. Dealer now saying they have no record of working with a specialist even though I have the service records from them stating this and electronic communications from Ford regarding this. The issue is not resolved and still occurring. Vehicle now out of warranty so likely will never be repaired. Not faithful in thinking NHTSA will care, they didn't care when this vehicle had complete brake failure at 7k miles which was later found to be due to incomplete or bad programming, but maybe this will help others know they are not alone if experiencing this issue.
- Pueblo West, CO, USA
After braking to enter drive way. The truck accelerated spontaneously causing vehicle to hit a wall. Similarly on previous occasions the truck has lurched forward when releasing the brake after coming to a complete stop at red lights or stop signs.
- Lacombe , LA, USA
With the cruise control set to a speed of around 60mph and with no other vehicles around, the truck accelerates (uncommanded) to some value over 71mph. This occurs randomly but is repeatable and has only started occurring within the past week. A definite safety concern.
- Green Cove Springs , FL, USA
My brand new F150 2021 had a powertrain malfunction with power totally reduced. I had no ability to accelerate. I had to glide over to the side of the road. I restarted the car. It reset, i went to accelerate and again i had an error code and my car froze. I was able to restart again and drive over to my Ford dealership i purchased it from at 15 miles per hour. The problem was reproduced once and confirmed by the dealer. The dealer has contacted Ford and was told they have never seen that error code for a F150. The GM of Ford here in Montana told me if they cant reproduce the problem again, i can have the truck back. This truck is 3 weeks old. I am terrified.
- Bozeman, MT, USA
Cluster will randomly shut off causing all gauges to act like the vehicle isn't on. Then it will turn back on. I notice that transmission temp gauge will be the only gauge that wouldn't go back to normal. It will take several minutes for gauge to reset. The risk is not knowing your speed and causing a distraction to what is happening while driving. No dealer could redo the problem.
- Killeen, TX, USA
- Windsor Locks, CT, USA