The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, leaving the contact stuck in the middle of the roadway. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 127,000. The VIN was not available.

- Cincinnati, OH, USA

The contact owns a 2021 Ford F-150. The contact stated that while driving on a neighborhood street at approximately 25 MPH, a faint whistling sound could be heard from the rear passenger side, and when accelerating the sound progressed. The sound was also present while turning. No warning lights were illuminated. The contact took the vehicle to a tire shop where it was inspected and informed that there was a bolt and washer that had been sheered off causing further damage to the axle of the vehicle. The contact was advised that the vehicle was not safe to drive. The vehicle was then taken to a local dealer where it was diagnosed that NHTSA campaign number 23V896000 (POWER TRAIN) was a probable cause for the failure. The contact has stated that the dealer and manufacturer have not been very transparent with the process of remedying the vehicle and received a loaner vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000.VIN tool confirms parts not available.

- Austin, TX, USA

The contact owns a 2021 Ford F-150. The contact stated that after inserting the key into the ignition, there was no power to the vehicle which prevented the vehicle from starting. No warning light was illuminated. The vehicle was towed to the dealer where the failure could not be replicated; however, the contact stated that he was not provided the details of what repair was performed. The contact was concerned that the failure would recur. The manufacturer was not notified of the failure. The failure mileage was 22,500.

- Tahoe City, CA, USA

The contact owns a 2021 Ford F-150. The contact stated when he started up the vehicle, it would not start up. The vehicle was towed to the dealer where they replaced the transmission and the engine, but the vehicle still would not start. The manufacturer was contacted and stated that the vehicle would be repaired under warranty. The failure mileage was 17,500.

- Bennington, NE, USA