Started truck then we heard a loud pop, similar to a gun shot. Then we heard crackling through the speakers. Audio volume controls were ineffective as well as radio on/off controls. Turned truck off and restarted no pop this time but the crackling continued. I called my local Ford dealer to schedule a service appointment for the next afternoon. Then next day when I was driving the truck to work the crackling continued for several minutes then the sound system went back to normal. That afternoon, 12/4 after work I drove the truck to the dealer I had purchased the truck from to drop it off. I reported the situation to the service advisor and he said since the sound system does not throw codes it would not be able to be diagnosed unless the problem duplicated itself which I would have to leave the truck for an extend period of time.

- Flower Mound, TX, USA

I have a 2022 Ford F-150 Platinum with B&O Sound system. Yesterday, while driving I experienced a loud boom followed by loud staticky crackling sounds coming from the sound system. I thought I had been hit by another vehicle or somebody had thrown something at the car. I stopped immediately to see if glass was broken and got out of vehicle for fear it was going to burn or blow up. The crackling sound continued even after turning off the sound system and turning off the vehicle. The crackling continued for approximately 30 minutes. This morning, I started the car and the crackling sound was not present. This is a safety issue because it caused me to be alarmed and behave in abrupt manner to get out of the car, and may have even caused hearing damage.

- St. Paul, MN, USA

This complaint was already documented here: NHTSA ID Number: 11487857 Turned my truck on to hear a LOUD pop, scared everyone inside. Speakers continued to crackle and pop, at a lower volume. No audio or music played. Thinking it would go away, I continued out of our neighborhood. When it didn't, I stopped and turned the truck off, as well as locking the vehicle, with the same crackling noise coming from the speakers despite everything being shut off. Turned the truck back on and went through audio settings. The only thing that made it stop was switching from "Stereo" to "Surround" mode in the settings.

- Burleson, TX, USA

This morning, as soon as I started the vehicle and started backing down the driveway, an unbelievably loud popping sound emitted from the speakers. I immediately slammed on the brakes having no idea what had just happened. This has happened previously but have not heard in a few months so I thought the problem was corrected. It is the loudest noise I have ever experienced and is extremely dangerous as it happens at different times and is just ear splitting. My ears are still ringing and it happened at 8:45am this morning.

- Arlington, TN, USA

Loud, oscillating static through speakers when starting vehicle. Measured at 106db. Audio controls non-responsive. Shutting off vehicle and opening door eventually caused it to stop. Resumed again when restarting vehicle. Eventually stopped after letting it sit 30 minutes. This is extremely dangerous. Not only is this a level that can lead to hearing damage, but if this happened while driving, it could easily result in an accident.

- Lathrop, MO, USA

The radio will make a loud popping static noise that is louder than a gun shot. Damaging to my ears and children.

- San Antonio, TX, USA

Very Loud pulsing/crackling noise coming from speakers. I was Startled and had to pull over on busy highway to figure out what was happening. Thought truck was going to blow up.

- Farmington, CT, USA

Vehicle started making EXTREMELY loud popping noises from all speakers. This occurred at start up and repeated several times. I turned off the vehicle and did not drive but I-??ve now researched and found others with the same truck system-??s experiencing the same and some crashes have occurred. There does not seem to be any Ford representative acknowledging the problem so I wanted to report it.

- Broken Arrow, OK, USA

Upon starting my pickup after work a loud static sounding noise was heard coming from the speakers in the rear doors and in the A pillars of the vehicle. I was unable to get the noise to stop even if the radio was turned off. I had no control of the volume coming out of the speakers and it seemed that it was as loud as they could go. The noise was not always constant, sometimes quieting down for 10 to 15 seconds at a time. However, I have a half hour drive to get home and this sound was continuous for the entire drive. The noise was loud enough that I feel hearing protection would be required to operate the vehicle. I drove the vehicle to the dealership where I had purchased it and made an appointment to have the issue resolved.

- Lincoln, NE, USA

This has happened to me 3 times now. When I start the truck, a loud pop can be heard and then an extremely loud static noise starts throughout the entire truck. All speakers produce loud static and popping sounds. I took this to the dealer and while happening and the dealer had -??no idea-?? what to do. The only remedy I-??ve been given is to disconnect the battery for 5 minutes and reconnect. This makes the awful sound stop. This happened while drive and almost caused me to crash twice. There is talks of this on forums happening to other truck owners with the BO Unleashed sound system. Ford, NHTSA please create a TSB and figure this issue out. It affects my hearing every time the static and popping starts. Forums have said the Digital Sound Processor is a part of the problem when streaming with Apple car play or android auto. I spent $70K on this truck and am tired of this happening. please please get this issue fixed or else it will cause a serious crash. This has occurred three times from years April 2022-December 2023!!!!

- Albuquerque, NM, USA

I was driving this morning and out of nowhere, my radio starting making the loudest noise I've ever heard (x3). Louder then a darn gun shot. I almost had an accident because I thought the truck was exploding. Had to slam on the breaks and jump out. Dealership was no real help, so had to walk all the way home to get noise canceling headphones so I could reenter the vehicle. Re-entered to a burning smell. Called Ford and was told to try and remove and reinstall the battery. I did this and it fixed it, but now driving with noise canceling headphones and can't have anybody in the car out of fear for hearing loss. Sitting here at my desk with ringer ears and bad headache.

- Austin, TX, USA

There has been times when for no reason at all I will start up the vehicle and a loud static pop sound comes out of the speakers. Then after that the sound will go on and off throughout the speakers, I have no way of turning it off, I even try to turn off the vehicle and let it sit of a minute and get back in and start it, it did not go away. I had to drive it with the static noise going on. But after I get to my destination, and park the vehicle. Let it sit for a couple of hours, then I get back in the car and the sound is gone. I have try to complain to ford, and they keep on telling there's nothing they can do.

- Sugar Land, TX, USA

Randomly and suddenly while driving on OH State Route 98, my vehicle started a ROARING audio expulsion that could NOT be stopped. It was coming from EVERY speaker and at MAXIMUM volume and lasted for about 45 minute. I tried audio controls, I pulled over on the side of the road and shut down my vehicle. I opened my door to "complete" the computer shut off. I tried randomly pulling fuses to no avail. I did NOT have tools to remove the battery connection. It produced such power that a distinct odor of electrical fire was present. I did NOT witness flame, but I was very worried it was soon to happen. I drove to dealer. All controls SEEMED to work normally. The audio was dangerously loud and we recorded a video / audio.

- Waldo, OH, USA

I started the truck. I heard a loud pop over the sound system. This was followed by a loud crackling noise over the speakers. The sound continued after the sound system was turned off. The speakers smell like they were burning.

- Green Bay, WI, USA

On start, a loud "pop" was heard and the audio system went into full volume static and other sounds. Radio could not control it, on/off or volume, nothing would stop it. sound was deafening and lasted as long as the ignition was on. turned off ignition, yet it kept on regardelss of what I did with any interior controls. Sound was deafening and as I came to a stoplight, I could not hear the siren of an ambulance approaching from the left. I could not hear the siren due to the noise in the cabin! No way to stop the noise except after shutting down the ignition and leaving it alone for 15minutes........and it turned itself on again even after I had left the vehicle!

- Tullahoma, TN, USA

Truck speakers randomly emit excessively LOUD pops and static. Took in truck for service and they -??couldn-??t replicate.-?? This was at a Ford dealer in Mew York. Gave truck back. It has done it everyday since and it-??s so loud it-??s almost like I-??m in a concert. It lasts 5-10 seconds. It causes disaffections when driving as well. First time it happened I thought something broke a window. I saw many complaints posted about this through NHTSA and found online via [XXX] that Ford issued a bulletin for this fix but my service department at the local dealership didn-??t bother to fix it. This has been an ongoing issue since I purchased the truck in late 2022. This was my first attempt to have it fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Palatine Bridge, NY, USA

The loud sound of shattered glass and of glass cracking played over the sound system. This is the second time it has happened to us. Turning off the F150 and opening the door did not help it stop. This is very scary when driving. Since it happened before, I didn-??t panic this time, but it is a reoccurring problem that could contribute to an accident.

- Montgomery, AL, USA

2022 Ford F-150 tremor owner with B&O Unleashed sound system. Yesterday 8/22/2023 when starting my truck I experienced a loud big boom followed by loud static and popping sounds which was varying in pinch and level for all speakers. I could not turn off the audio or turn down the audio. I turned off the truck and it continued to make the same noises for some time before stopping on its own. I had to drive for over 30 minutes with this going on in order to get home. I eventually got back into the truck later on and started the truck with the issue resolved and back to normal operations for now. I have also had multiple issues since the purchase of the truck in July 2022 of when attempting to roll up my automatic windows and they keep reopening on there own. Sometimes it takes two or three tries to keep the window up.

- Lodi, CA, USA

The contact owns a 2022 Ford F-150. The contact stated that after starting the vehicle, the sound system started making an abnormal popping sound, and then a loud static sound was bouncing from speaker to speaker. The contact turned the volume down however, the static and popping sound continued. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 7,658.

- Adams, NY, USA

My vehicle sound system sometimes makes ear splitting squelching noises. It has caused my ears to ring. It has done it twice in the last week.

- Arlington , TN, USA