10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
2,170 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #62

Jul 282024

F-150

  • miles
This morning, as soon as I started the vehicle and started backing down the driveway, an unbelievably loud popping sound emitted from the speakers. I immediately slammed on the brakes having no idea what had just happened. This has happened previously but have not heard in a few months so I thought the problem was corrected. It is the loudest noise I have ever experienced and is extremely dangerous as it happens at different times and is just ear splitting. My ears are still ringing and it happened at 8:45am this morning.

- Arlington, TN, USA

problem #61

Jun 292022

F-150

  • miles
The computer/s that control every piece of equipment does not function as designed! The cruise control adjusted the speed (upward) without touching the controls. The lane keeping function will drag the truck into a turnout lane, left or right especially on a two lane highway with turn out lanes. The windshield wiper control has to be constantly manipulated to keep the windshield clean during snow and or rain storms. The instrument panel constantly changes which distracts the driver as so does the computer screen. The pre collision equipment works only sometimes. All the computers installed affect the function of other computers which causes driver distraction, like txt and driving.

- Elizabeth , CO, USA

problem #60

Jun 102024

F-150

  • miles
Since I have purchased the 2022 Ford F-150 I have had several incidents where the cruise control has set itself. A couple incidents have resulted in me slamming on the brakes to avoid collision. I have taken it to the dealer a few times and they have replaced everything that has to do with the cruise control and it still sets itself from time to time but it's sporadic. The dash lights/instrument cluster has went completely out 2-3 time and came back on. When it does come back on the drive mode disabled light is on and I can't change the drive modes. The entertainment/map screen has froze up several time. The map will freeze and I can't change the music or do anything on the screen.

- Elkins, WV, USA

problem #59

May 012024

F-150

  • miles
Throwing an Active Air Dam fault, I noticed this was an issue with the F150 Lightning. However it is also doing it on the gas 2022 F150.

- Greer, SC, USA

problem #58

Apr 202024

F-150

  • miles
Bluetooth connects with loud static and does not allow hands free cell phone usage. Also, navigation screen freezes while using GPS.

- Niagara Falls, NY, USA

problem #57

Mar 212024

F-150

  • 27,275 miles
The contact owns a 2022 Ford F-150. The contact stated that the display screen would display black and reboot itself before restarting. In addition, while driving the vehicle the rearview camera image remained on while driving forward. The vehicle was taken to the dealer where it was diagnosed that the APIM (Accessory Protocol Interface Module) needed to be replaced for the third time. The vehicle was not repaired. The manufacturer was made aware of the failure and two cases were opened. The failure mileage was approximately 27,275.

- Dardanelle, AR, USA

problem #56

Feb 172024

F-150

  • miles
Component: The optional "Pro Power Onboard" system reports detecting a ground fault on the center infotainment screen when executing the onboard test function on the same screen or when plugging in a standard electrical outlet tester unit. The outlet tester reports the ground and hot wires are reversed when plugged into any outlet on the vehicle. Safety: My safety has not yet been impacted, however as the system states a ground fault was detected, there is a potential short in the vehicle's electrical systems that could cause damage to more critical components. Reproduced: The first dealership the vehicle was taken to refused to inspect the problem. They plugged devices into the outlets on the vehicle that did not have ground pins on their plugs (a phone charger and a vacuum cleaner) and both operated normally. Inspected: I have an active case file open with the manufacturer to attempt to resolve the issue. The case was opened after the first dealership failed to acknowledge the issue with the vehicle. Other: There were no warning lamps or other messages prior to the problem. The first instance of the message occurred while driving with no outlets were in use. The vehicle does not produce any DTC codes at time of writing.

- Canton, MI, USA

problem #55

Mar 132024

F-150

  • miles
Loud, oscillating static through speakers when starting vehicle. Measured at 106db. Audio controls non-responsive. Shutting off vehicle and opening door eventually caused it to stop. Resumed again when restarting vehicle. Eventually stopped after letting it sit 30 minutes. This is extremely dangerous. Not only is this a level that can lead to hearing damage, but if this happened while driving, it could easily result in an accident.

- Lathrop, MO, USA

problem #54

Feb 052024

F-150

  • miles
The climate control system will malfunction and make the cab of the truck unbearably hot, even to the point of physical discomfort at the feet of the driver. The air is so hot blowing on the drivers feet that I have to remove my feet from the pedals to cool. This is a major distraction to the driver. The dealer says this is normal. No warnings or alarm messages.

- Edgewood, WA, USA

problem #53

Nov 042023

F-150 8-cyl

  • 28,000 miles
The contact owns a 2022 Ford F-150. The contact stated that after initially starting the vehicle and driving uphill out of the driveway at approximately 5-10 MPH, the vehicle lost power. The failure was self-corrected immediately after the failure. While driving approximately 30-35 MPH, the failure recurred. The vehicle was taken to the dealer and the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 28,000.

- Macon, GA, USA

problem #52

Dec 082023

F-150

  • miles
Vehicle started making EXTREMELY loud popping noises from all speakers. This occurred at start up and repeated several times. I turned off the vehicle and did not drive but I-??ve now researched and found others with the same truck system-??s experiencing the same and some crashes have occurred. There does not seem to be any Ford representative acknowledging the problem so I wanted to report it.

- Broken Arrow, OK, USA

problem #51

Apr 142022

F-150

  • miles
This has happened to me 3 times now. When I start the truck, a loud pop can be heard and then an extremely loud static noise starts throughout the entire truck. All speakers produce loud static and popping sounds. I took this to the dealer and while happening and the dealer had -??no idea-?? what to do. The only remedy I-??ve been given is to disconnect the battery for 5 minutes and reconnect. This makes the awful sound stop. This happened while drive and almost caused me to crash twice. There is talks of this on forums happening to other truck owners with the BO Unleashed sound system. Ford, NHTSA please create a TSB and figure this issue out. It affects my hearing every time the static and popping starts. Forums have said the Digital Sound Processor is a part of the problem when streaming with Apple car play or android auto. I spent $70K on this truck and am tired of this happening. please please get this issue fixed or else it will cause a serious crash. This has occurred three times from years April 2022-December 2023!!!!

- Albuquerque, NM, USA

problem #50

Nov 302023

F-150

  • miles
I was driving this morning and out of nowhere, my radio starting making the loudest noise I've ever heard (x3). Louder then a darn gun shot. I almost had an accident because I thought the truck was exploding. Had to slam on the breaks and jump out. Dealership was no real help, so had to walk all the way home to get noise canceling headphones so I could reenter the vehicle. Re-entered to a burning smell. Called Ford and was told to try and remove and reinstall the battery. I did this and it fixed it, but now driving with noise canceling headphones and can't have anybody in the car out of fear for hearing loss. Sitting here at my desk with ringer ears and bad headache.

- Austin, TX, USA

problem #49

Sep 012022

F-150

  • 20,000 miles
The contact owns a 2022 Ford F-150. The contact stated that while driving at various speeds, the parking brake independently activated with the brake warning light and "Parking Brake Engaged, " and "Collision Alert" messages displayed. The vehicle had been taken to the dealer on several occasions where they vehicle was serviced under warranty; however, the failure returned soon after repair. Additionally, the contact stated that the "Front Camera Fault" and "Trailer Detached" messages intermittently appeared on the instrument panel. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.

- Ninnekah, OK, USA

problem #48

Apr 152022

F-150

  • 10,000 miles
The contact owns a 2022 Ford F-150. The contact stated that while driving at 5 MPH, the instrument panel went black. The speakers made a loud abnormal sound which distracted the driver. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

- San Antonio, TX, USA

problem #47

Jun 302022

F-150

  • 12,000 miles
The contact owns a 2022 Ford F-150. The contact stated that while entering the vehicle, he became aware that the interior lights were not functioning as needed. The contact also stated that while driving at an undisclosed speed at night, the high beam headlights were inoperable, even though the indicator light was illuminated. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure had become a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 12,000.

- Delmar, DE, USA

problem #46

Oct 122023

F-150

  • miles
Loud popping + static sound while car is on. Audio controls unresponsive, loud enough to cause hearing damage.

- Golden Valley, MN, USA

problem #45

Oct 072023

F-150

  • miles
I started the truck. I heard a loud pop over the sound system. This was followed by a loud crackling noise over the speakers. The sound continued after the sound system was turned off. The speakers smell like they were burning.

- Green Bay, WI, USA

problem #44

Sep 012023

F-150

  • 12,000 miles
The contact owns a 2022 Ford F-150. The contact stated that while the vehicle was parked in the garage, the vehicle started without the key fob on three occasions. There were no warning lights illuminated. Additionally, the hood cover was missing when the vehicle was purchased. The contact purchased carbon pouches for the key fob and verified the vehicle did not start. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to an unknown program. The dealer informed the contact that the vehicle was not manufactured with a hood cover. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer was aware of the kind of failure that the vehicle had experienced. The failure mileage was approximately 12,000.

- Wilsonville, OR, USA

problem #43

Sep 192023

F-150

  • miles
Three times now a VERY loud static noise comes through the speakers when I start the truck. It sounds like a blown amplifier. It only lasts for a few seconds, but it is loud enough that my ears are still ringing. It would cause a wreck if it happens when driving. I am taking into Ford dealer on Monday, but they say they have never heard of the issue.

- Naples, FL, USA

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