10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 10 / 0
- Average Mileage:
- 2,089 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Component: The optional "Pro Power Onboard" system reports detecting a ground fault on the center infotainment screen when executing the onboard test function on the same screen or when plugging in a standard electrical outlet tester unit. The outlet tester reports the ground and hot wires are reversed when plugged into any outlet on the vehicle. Safety: My safety has not yet been impacted, however as the system states a ground fault was detected, there is a potential short in the vehicle's electrical systems that could cause damage to more critical components. Reproduced: The first dealership the vehicle was taken to refused to inspect the problem. They plugged devices into the outlets on the vehicle that did not have ground pins on their plugs (a phone charger and a vacuum cleaner) and both operated normally. Inspected: I have an active case file open with the manufacturer to attempt to resolve the issue. The case was opened after the first dealership failed to acknowledge the issue with the vehicle. Other: There were no warning lamps or other messages prior to the problem. The first instance of the message occurred while driving with no outlets were in use. The vehicle does not produce any DTC codes at time of writing.
- Canton, MI, USA
Loud, oscillating static through speakers when starting vehicle. Measured at 106db. Audio controls non-responsive. Shutting off vehicle and opening door eventually caused it to stop. Resumed again when restarting vehicle. Eventually stopped after letting it sit 30 minutes. This is extremely dangerous. Not only is this a level that can lead to hearing damage, but if this happened while driving, it could easily result in an accident.
- Lathrop, MO, USA
The climate control system will malfunction and make the cab of the truck unbearably hot, even to the point of physical discomfort at the feet of the driver. The air is so hot blowing on the drivers feet that I have to remove my feet from the pedals to cool. This is a major distraction to the driver. The dealer says this is normal. No warnings or alarm messages.
- Edgewood, WA, USA
The contact owns a 2022 Ford F-150. The contact stated that after initially starting the vehicle and driving uphill out of the driveway at approximately 5-10 MPH, the vehicle lost power. The failure was self-corrected immediately after the failure. While driving approximately 30-35 MPH, the failure recurred. The vehicle was taken to the dealer and the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 28,000.
- Macon, GA, USA
Vehicle started making EXTREMELY loud popping noises from all speakers. This occurred at start up and repeated several times. I turned off the vehicle and did not drive but I-??ve now researched and found others with the same truck system-??s experiencing the same and some crashes have occurred. There does not seem to be any Ford representative acknowledging the problem so I wanted to report it.
- Broken Arrow, OK, USA
This has happened to me 3 times now. When I start the truck, a loud pop can be heard and then an extremely loud static noise starts throughout the entire truck. All speakers produce loud static and popping sounds. I took this to the dealer and while happening and the dealer had -??no idea-?? what to do. The only remedy I-??ve been given is to disconnect the battery for 5 minutes and reconnect. This makes the awful sound stop. This happened while drive and almost caused me to crash twice. There is talks of this on forums happening to other truck owners with the BO Unleashed sound system. Ford, NHTSA please create a TSB and figure this issue out. It affects my hearing every time the static and popping starts. Forums have said the Digital Sound Processor is a part of the problem when streaming with Apple car play or android auto. I spent $70K on this truck and am tired of this happening. please please get this issue fixed or else it will cause a serious crash. This has occurred three times from years April 2022-December 2023!!!!
- Albuquerque, NM, USA
I was driving this morning and out of nowhere, my radio starting making the loudest noise I've ever heard (x3). Louder then a darn gun shot. I almost had an accident because I thought the truck was exploding. Had to slam on the breaks and jump out. Dealership was no real help, so had to walk all the way home to get noise canceling headphones so I could reenter the vehicle. Re-entered to a burning smell. Called Ford and was told to try and remove and reinstall the battery. I did this and it fixed it, but now driving with noise canceling headphones and can't have anybody in the car out of fear for hearing loss. Sitting here at my desk with ringer ears and bad headache.
- Austin, TX, USA
The contact owns a 2022 Ford F-150. The contact stated that while driving at various speeds, the parking brake independently activated with the brake warning light and "Parking Brake Engaged, " and "Collision Alert" messages displayed. The vehicle had been taken to the dealer on several occasions where they vehicle was serviced under warranty; however, the failure returned soon after repair. Additionally, the contact stated that the "Front Camera Fault" and "Trailer Detached" messages intermittently appeared on the instrument panel. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
- Ninnekah, OK, USA
The contact owns a 2022 Ford F-150. The contact stated that while driving at 5 MPH, the instrument panel went black. The speakers made a loud abnormal sound which distracted the driver. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
- San Antonio, TX, USA
The contact owns a 2022 Ford F-150. The contact stated that while entering the vehicle, he became aware that the interior lights were not functioning as needed. The contact also stated that while driving at an undisclosed speed at night, the high beam headlights were inoperable, even though the indicator light was illuminated. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure had become a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 12,000.
- Delmar, DE, USA
Loud popping + static sound while car is on. Audio controls unresponsive, loud enough to cause hearing damage.
- Golden Valley, MN, USA
I started the truck. I heard a loud pop over the sound system. This was followed by a loud crackling noise over the speakers. The sound continued after the sound system was turned off. The speakers smell like they were burning.
- Green Bay, WI, USA
The contact owns a 2022 Ford F-150. The contact stated that while the vehicle was parked in the garage, the vehicle started without the key fob on three occasions. There were no warning lights illuminated. Additionally, the hood cover was missing when the vehicle was purchased. The contact purchased carbon pouches for the key fob and verified the vehicle did not start. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to an unknown program. The dealer informed the contact that the vehicle was not manufactured with a hood cover. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer was aware of the kind of failure that the vehicle had experienced. The failure mileage was approximately 12,000.
- Wilsonville, OR, USA
Three times now a VERY loud static noise comes through the speakers when I start the truck. It sounds like a blown amplifier. It only lasts for a few seconds, but it is loud enough that my ears are still ringing. It would cause a wreck if it happens when driving. I am taking into Ford dealer on Monday, but they say they have never heard of the issue.
- Naples, FL, USA
On start, a loud "pop" was heard and the audio system went into full volume static and other sounds. Radio could not control it, on/off or volume, nothing would stop it. sound was deafening and lasted as long as the ignition was on. turned off ignition, yet it kept on regardelss of what I did with any interior controls. Sound was deafening and as I came to a stoplight, I could not hear the siren of an ambulance approaching from the left. I could not hear the siren due to the noise in the cabin! No way to stop the noise except after shutting down the ignition and leaving it alone for 15minutes........and it turned itself on again even after I had left the vehicle!
- Tullahoma, TN, USA
The audio system is malfunctioning - a loud audible cracking noise occurs when audio sources are selected or connected/disconnected from the vehicle's sound system. During the malfunction, the volume control knob was unresponsive, and there was no varying difference in sound when attempting to lower the volume. The sound was so loud that it caused my ears to ring and my body to involuntarily flinch from the shock of the sudden and sharp noise coming from the speakers. My ears continued to ring for several minutes following the incident. This could pose a safety risk to occupants as it may lead to long term hearing damage or loss. I have scheduled an appointment with my Ford service department to have the issue addressed one week from the initial occurrence. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.
- Sylva, NC, USA
The all digital gauge cluster just goes out while driving leaving the driver with no instrumentation. The ford dealer states ford knows about it with a service bulletin. The vehicle is not able to be driven with iut knowing how fast you are going if you even your fuel level.
- Minden, IA, USA
Truck speakers randomly emit excessively LOUD pops and static. Took in truck for service and they -??couldn-??t replicate.-?? This was at a Ford dealer in Mew York. Gave truck back. It has done it everyday since and it-??s so loud it-??s almost like I-??m in a concert. It lasts 5-10 seconds. It causes disaffections when driving as well. First time it happened I thought something broke a window. I saw many complaints posted about this through NHTSA and found online via [XXX] that Ford issued a bulletin for this fix but my service department at the local dealership didn-??t bother to fix it. This has been an ongoing issue since I purchased the truck in late 2022. This was my first attempt to have it fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Palatine Bridge, NY, USA
2022 Ford F-150 tremor owner with B&O Unleashed sound system. Yesterday 8/22/2023 when starting my truck I experienced a loud big boom followed by loud static and popping sounds which was varying in pinch and level for all speakers. I could not turn off the audio or turn down the audio. I turned off the truck and it continued to make the same noises for some time before stopping on its own. I had to drive for over 30 minutes with this going on in order to get home. I eventually got back into the truck later on and started the truck with the issue resolved and back to normal operations for now. I have also had multiple issues since the purchase of the truck in July 2022 of when attempting to roll up my automatic windows and they keep reopening on there own. Sometimes it takes two or three tries to keep the window up.
- Lodi, CA, USA
- Dardanelle, AR, USA