10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 2,170 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Experienced multiple incidents where the vehicle battery has been either damaged by the vehicle itself or receiving multiple defective OEM batteries. Vehicle has been brought into Ford service centers at least twice for low charge on battery. Each time, the Ford service technicians have identified a "dead cell" in OEM battery. This condition makes the vehicle unsafe to drive. The resulting low charge has resulted in erratic/unpredictable transmission/engine/electronics performance while driving. This includes low power, shifting problems, and start-stall-start "lurching" in various driving conditions. Service centers have never identified the cause of the battery drain (alternator checks ok). They just keep replacing the battery and the problem reoccurs 2-3 months later.
- Fairfax, VA, USA
Vehicle is being held at dealership due to recall 22V686 (Ford 22C22) "Front Lamp Park Flicker". The bulletin states the Ford would have a remedy for F-150 vehicles in January 2023. As of this writing there is no remedy yet available, and no updates have been provided by Ford. Ford has exceeded the reasonable time allotted to provide a fix or update on when the fix may be available.
- Monroe, WA, USA
Upon entering our 22 F150 Platinum, closing the doors, and pushing the ignition button, a very loud explosion was heard followed by a loud crackling noise that continued around the entire top of our truck. The control panel then went completely black. This explosion was so loud that our ears were ringing for hours afterwards. If we had been driving the truck when this happened we could have had an accident. We tried to turn the radio down as this explosion came on full blast in all 18 speaks, but had no control. We had to leave the vehicle and wait. Once it stopped and we reentered the vehicle, it smelled like something was burning. There has to be something wrong with the B & O amplifier in these vehicles. I have read a number of other complaints, so I know we are not alone. One person drove it to the dealer and the service manager heard it and said it had to be an amplifier problem. Another person was told to pull fuse number 28 out to get it to stop. If I paid $80,000 for my truck, I should not have to deal with this. How can I get this fixed?
- Wesley Chapel, FL, USA
Driving down road with radio on( apple car play) there was an extremely loud sound from all my speakers that made me close my eyes in pain and almost swerve lanes. It sounded like all my speakers blew. The radio no longer worked and i had to wait until the next day for it to operate as normal. I am concerned now to have my baby in the vehicle and have this happen.
- Spring, TX, USA
I was driving and all the sudden an insanely loud sharp BEEP noise started and would not stop. It was coming from the speakers. I could not get it to stop. It was so loud I have lost hearing in my left ear. I had to exit the truck and disconnect the battery. Others are having this issue and Ford has no recall.
- Caldwell, ID, USA
While entering the highway, speakers produced a deafening static noise, no way to control or stop the noise. It was certainly well above the level for hearing damage concerns, but also made it nearly impossible to drive safely. System was completely unresponsive to any attempt to turn off/reset/etc. There were no indicators/etc, and it finally stopped itself randomly. The only way I can try to describe how extreme this problem is, is to say imagine someone firing a gun next to your ear while you attempt to drive. Had it happened only a few minutes later while merging into traffic, it very possibly could have caused an accident.
- Glenview, IL, USA
Description: Upon starting the vehicle there was an extremely loud "popping" sound through the speakers followed by a constant static/popping noise coming through the speakers at max volume. The sound is not responsive to any adjustments to the stereo volume and is persistent even with the volume set to "0" or "off". The only remedy was to turn the vehicle off, close the door and lock the vehicle. Even then, the issue continued upon startup until I disconnected to battery to reset the the system. This has happened 3 times in the past 4 months. Dozens of other Ford F-150 Raptor owners have reported the same issue but in every case, the dealer is unable/unwilling to find the issue. What component or system failed or malfunctioned, and is it available for inspection upon request" Stereo/Speakers. Yes. How was your safety or the safety of others put at risk? The noise is extremely loud to the point where hearing damage could be caused within a very short period of time, especially for young children which I have. The sounds is also extremely startling and if this happened while driving, could prevent the driver from being able to safely operate the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem was not reproduced at the dealer while they had the vehicle, but they are aware and were unable/unwilling to resolve the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by the local Ford dealer but they were unable/unwilling to find the root issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear"
- Peoria, AZ, USA
Stereo/Infotainment system loud bang followed by increasingly loud static through the speakers. Occured 20 or so seconds after starting the truck and driving down the road. Happened around 2800 miles and has only happened once. Initial bang was startling and the static noise was distracting which could have caused an accident. Volume button non functional. Stopping and shutting vehicle completely off and on momentarily did nothing. After letting the truck sit off and locked for 5min+ the sound finally stopped and everything returned to normal. There was a distinct burning smell left in the truck for the rest of the day. Ears were left ringing for a couple hours after. Possible ear damage from this. Luckily there wasn't anyone else in the vehicle that could have suffered from ear damage. Dealer is aware of the issue but hasn't looked at the truck as duplicating the issue is near impossible. No warning lamps or anything visually different from normal. I have video of the static noises.
- South Ogden, UT, USA
I was leaving the neighborhood and all of the sudden the forward collision warning went off for no reason, luckily the vehicle did not apply automatic brakes. I'm afraid if I was driving on the highway and the system went off for no apparent reason it could apply brakes and cause a crash. The electrical system is randomly setting off all kinds of error messages including random alarms in the middle of the night. The truck is less than a year old with only about 10K miles...the major concern is the forward collision warning that could potentially cause a crash.
- Belmont, NC, USA
On Friday, December 9th 2022 I started my truck via pressing the push start button in the truck. The vehicle started and went through its normal start up procedures. However - once the Sync 4 infotainment screen began to come to life an extremely loud Pop - followed by a max volume static played for a few seconds. I was extremely confused and immediately attempted to turn the volume down using the volume control but it had no effect. At first - the pop was so loud I thought the noise was my window shattering but realized it was my stereo after the static began. Their was no active audio playing when this event occurred and after the static subsided, my speakers were unable to play any sounds until I turned the vehicle off overnight. My ears are still ringing from this event 2 days later - this is a massive safety hazard and one that seems to be getting no attention from Ford.
- Ft Rucker, AL, USA
On the morning of 12/7/2022 I got in the truck and turned it on. All the speakers made a super loud pop/bomb/gun going off sound. Then all the speakers were making a super loud crackling sound. Had no control over the audio volume, ect. Turned it the truck off and back on, still nothing but the crackling sound. 12-?? screen and digital dash were acting weird also (delayed coming on and not synced when powering on). After several minutes started the crackling stopped and it started playing music from my carplay. Kids said they smelt a burning smell. On 12/9/2022 it happened again. Got in and before I even started it it made a loud bomb going off sound when the digital dash and 12-?? screen was starting up. Then it was fine.
- Clearwater , FL, USA
I started my truck up this afternoon and heard a deafening boom and then loud crackling. At first I thought something fell on my roof and the glass was breaking. After getting out and looking around I realized the noises were coming from the speakers and under the back seat, amp area. The crackling went on for about 5 minutes and didn't stop by shutting the radio off or shutting the truck off. This seems like a very terrible safety issue.
- Troy, PA, USA
What component or system failed or malfunctioned, and is it available for inspection upon request" Excessively Loud Popping Noise B&O Unleashed. How was your safety or the safety of others put at risk? It is so loud that when it happened I slammed on my brakes thinking something exploded. Luckily I was in a gravel driveway on my way out when it happened. It seems to be a problem with AppleCarPlay. It happened when I tried playing an audiobook via wireless carplay and it happened again today with wired carplay and playing some music. Has the problem been reproduced or confirmed by a dealer or independent service center? I have not had a dealer look at it yet to others to look at. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The sound is so deafening that my head is ringing and pounding with just a minute the sound going off. I have not had anyone look at it. I want it to stop as quickly as possible. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" There were no warning lamps or messages.
- Idaho Falls, ID, USA
While driving the vehicle speaker system shorted out and begin playing static and popping noises at full volume. The intensity was so high that the vibrations caused my vision to blur and almost crash the vehicle.
- Harker Heights , TX, USA
Twice the Truck has had the audio system go haywire. Upon startup the truck speakers hada loud pop followed by and extremely loud static type noise that hurt my ears and I still have a headache 12 hours later. The noise would not stop, the radio appeared normal but no buttons or knobs would change or lower the noise. Upon multiple restarts the noise would not go away I drove 15 minutes to the dealer so they could experience the noise 1st hand. Had there been young children in my truck I feel like they might have suffered hearing damage it was that loud, sounded like a gas leaf blower running at full speed in the cabin of my truck.
- Apex , NC, USA
Turned on radio, very loud pop over the speakers followed by static. From being on Ford forums I quickly changed audio sources to make it stop. But for those who do not know this, it could easily cause an accident with being startled and distracted. Ford has not come up with a fix and there are many documented cases.
- Norwalk, IA, USA
Extremely loud short static noise when trying to play audio through B&O Unleashed sound system that was factory equipped with my F150. After static I lost all audio. I changed input and the extremely loud short static noise happened again, this time with continuous clicking at full volume after the static stopped. Volume controls were completely unresponsive, I also could not turn audio off. The full volume continued until the vehicle was turned off and parked for over 10 minutes. After that everything worked as it should.
- Cheyenne, WY, USA
There are two things that have been happening, and are widely prevalent on different online forums as well. 1) While the vehicle is on the stereo will end up going into a loud max volume crackling and popping and won't shut off even when the truck is turned off. This has already caused an accident. Please see attached forums: https://www.f150gen14.com/forum/threads/dangerous-b-o-sound-system-issue.9254/ https://www.fordraptorforum.com/threads/gremlins-ii-crackling-static.93548/ https://www.f150gen14.com/forum/threads/extremely-loud-electrical-pop-followed-by-loud-static.9591/ https://www.fordraptorforum.com/threads/my-ears-are-hurting-b-o-sound-system-goes-crazy-safety-issue.91946/ 2) Headlight DRL on Ford Raptor flickers while driving and is clearly a violation of NHTSA safety guidelines.
- Reno, NV, USA
Excessive loud static noise / cracking from my 2022 F150 platinum B & O unleashed radio. Lasted for about 3 to 5 minutes while on satellite radio.
- San Antonio, TX, USA
- Brunswick, ME, USA