10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I got into my car with my wife and turned on my car an heard a loud boom followed by static in the tweeter speakers. It was startling, distracting and dangerous.
- Gig Harbor, WA, USA
When I pressed Start yesterday a loud ear-splitting noise emitted from the sound system. It took my shocked brain a moment to realize it wasn't a security alert. When I realized nothing I did would get it to shut off, I got out of the vehicle. It eventually stopped, and the sound system doesn't work at all now. I have an appt to get this looked at, but I've read that Ford doesn't consider this a safety issue. I can see why, but I care for my elderly mother, and if this had happened with her in the vehicle she would not have come out it unscathed. As it is, I twisted my ankle a bit scrambling out because you cannot THINK with that noise. If this had happened while driving there is no way I'd been able to safely continue, no way at all. I've also read that the sound is 'only' 109 decibels, the same as a loud sporting event. I would argue that this very loud sound is trapped inside the cab of a truck and not an open-air stadium. It's been 17 hours and my ears are still ringing and they hurt.
- Suffolk, VA, USA
Shortly after starting my vehicle and while still in the driveway the audio system blasted static at an unbearable volume. Had I been driving and not parked it was so loud and shocking that it could have caused an accident. I called the dealer but the technician was unable to advise what to do. I had purchased the vehicle just the day prior. There were no warnings or indications prior to the audio blast.
- Athens, OH, USA
- Hattiesburg, MS, USA