The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission shifted hard while accelerating. The vehicle was taken to two dealers; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 800.

- Malone, WI, USA

The contact owns a 2023 Ford F-150. The contact stated while driving at various speeds, the vehicle jerked abnormally while downshifting while depressing the brake pedal. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions and the failure was acknowledged; however, the dealer was unable to determine the cause of the failure. The vehicle remained with the dealer for over a month before the vehicle was returned. The contact stated that the failure had worsened upon retrieving the vehicle. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 5,000.

- Southgate, MI, USA

Passenger side rear axle bolt broken. Ford has issued a recall on earlier vehicles, but they still have not created a permanent fix and it is happening to the 2023 models as well

- Livingston, TX, USA

I have a 2023 Ford F-150 that has experienced a fatigue fracture failure to the drivers side axle bolt exactly as described in recall 23S65. [XXX] My truck has 18,000 miles, and I noticed unusual noise while driving at low speed. I removed the separated axle bolt segment from within my wheel, and I continue to experience a squealing noise while lightly accelerating and braking. This failure can lead to sudden loss of acceleration or vehicles rolling away while parked. Symptoms can be subtle and often go unnoticed for significant durations of time and miles driven. Recall 23S65 does not include my VIN as my truck was built in February 2023, and the recall coverage terminates for trucks built in December 2022. I inquired with Ford's recall service line and they are unwilling to consider expanding the recall, and they recommended that I instead file a complaint with NHTSA. I believe that more trucks built after December 2022 are impacted by this defective axle design and I want to ensure eligibility for redesigned parts is accordingly extended. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Mount Pleasant, SC, USA

The truck would not shift out of park

- Albuquerque, NM, USA

-??Powertrain Malfunction/Reduced Power-?? error message with accompanied vehicle propulsion reduction to approximately 5 mph.

- San Antonio, TX, USA

While driving in sport mode multiple times, received "drive mode not available" message. Vehicle reverted to normal mode changing expected regeneration braking force. No other issues with the vehicle noted or stored in CAN. Seems to be a software glitch but arrives randomly and unexpectedly changes expected regenerative braking force requiring more driver input.

- Lebanon , OH, USA

Whitstling noise coming from transmission. Noise becomes louder when transmission is warm. Noticed on day of purchase after driving home. Have brought to dealership multiple times for issue. Noise progressively getting worse/ louder with mileage in addition to above. Vehicle is also shifting hard in lower gears when downshifting. Vehicle is also having issue with trailer connection/ break system. Can provide videos of issues upon request.

- Orlando, FL, USA

Stoped truck to get gas ! put in park ! When I got out of truck it went in reverse almost running me over !! Ripped my driver door all the way around to the front wheel before I could get it to stop !! It is equipped with a sensor to automatically put it in park when door opens !! But it did not happen !!!

- Walled Lake , MI, USA

In cold temperatures the vacuum system that keeps 4x4 disengaged seems to be failing. There is a loud grinding noise with vibrations when driving any speed. It will go away after you engage 4 wheel drive. I feel this is unsafe and worry with winter coming soon the hubs may lock up causing a head on collision or cause vehicle to go in the ditch. I-??ve had this issue since I first bought the pickup brand new in late October of 2023. In above freezing temperatures the grinding and vibration does not happen. No light warning indications when this will happen either. I have called the dealer and made a case number, they say engineering is looking into it. They tried replacing the IWEs and it didn-??t make a difference. I-??ve done a lot of research online and many people all over in colder climates are experiencing the same thing.

- Cherokee, IA, USA

The transmission is making a vibration in the accelerator pedal. dealer says its a normal characteristic but I had the same vehicle in 2021 and never had the problem

- Winchester, VA, USA

On numerous occasions the truck fails to accelerate and bogs down when taking off and turning at the same time. This has occurred when pulling out of a parking lot onto a busy street where cars are going the speed limit of 45 mph. When pulling out and making a turn you push the gas and nothing happens. The truck is basically coasting from the initial take off and is going less than 20 mph. Suddenly the cars that were coming down the road are right on top of you swerving and hitting there horn because they think you deliberately pulled out at the last minute in front of them. In actuality you pulled out of the parking lot with ample space. The problem is the truck did not accelerate. Secondly the truck handles terribly when pulling out of a driveway that has multiple angles. The truck can violently toss riders around in the seat at low speeds. This could cause someone to lose control of the steering wheel. I have reported these problems to ford dealer. I have either been told there is no problem or told -??we found the problem and fixed it-?? only to experience the same dangerous faults time and time again. I have gone as far as telling the dealer to put in their records that I said -??someone was going to get killed in a car wreck because of these flaws.-??

- League City, TX, USA

The contact owns a 2023 Ford F-150. The contact stated that while the dealer was performing tire rotation on the vehicle, the dealer informed the contact that the rear passenger's side axle bolts had fractured. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 23V896000 (Power Train); however, the VIN was not included. The dealer replaced the rear passenger's side axle assembly under warranty. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 16,000.

- Jackson, OH, USA

The contact owns a 2023 Ford F-150. The contact stated that while driving after a cold start or after stopping at a traffic light, whenever the accelerator pedal was depressed, the vehicle started losing motive power. The contact stated that the "Wrench Symbol-?? was illuminated and the message "Powertrain Malfunction/Reduced Power - Contact Dealer" was displayed. The contact had taken the vehicle to a local dealer, who diagnosed that the gear shift module needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Manufacturer Communications: Battery Electric Vehicle (BEV) High Voltage Battery Module Replacement Program Number: 23H01 (Electrical System). The failure mileage was approximately 2,300.

- Burlington, WI, USA

While driving at high way speeds, a fault in the drive train was detected and reduced power to the electric motors, reducing our speed to only 5 MPH.

- Eustis, FL, USA

Coming off the freeway, heard a loud noise in the rear of my truck. Then it sounded like rocks were getting pulverized. Put the vehicle in park and since we (Me, wife, and two children) were on a decline the brakes did not work and our truck drifted into oncoming traffic. Luckily cars were able to avoid us in time where we pulled off onto the shoulder and engage the parking brake.

- La Quinta, CA, USA

I recently took my truck to the dealer because I have been experiencing a clicking and rattling noise that I believe is coming from the drivetrain. The service adviser stated to me, "According to Ford, this is a normal condition and there is nothing to be fixed." The same problem/condition that I am experiencing is described in NHSTA Campaign ID 23V896000 which appears to be Ford Recall # 23S65. What should I do ?

- Manchester, NH, USA

I recently took my truck to the dealer to have it looked at because I have been consistently hearing a clicking and rattling noise coming from the drivetrain. The service adviser stated "According to Ford, this is a normal condition and there is nothing to be fixed." The same problem/condition that I am experiencing is described in a Ford Recall # S2365. This is NHTSA Campaign ID 23V896000. What should I

- Manchester, NH, USA

About two blocks after leaving my house I made a right turn from a stop sign into a heavily traveled street. I completed the turn and while the truck was upshifting it got stick in a lower gear around 20 MPH in traffic and would not upshift causing the engine to rev around 5,500 RPM's. After a few taps on the accelerator pedal it finally shifted and I was able to resume to normal speed. The above situation could have resulted in an accident.

- Hagerstown, MD, USA

Harsh downshifts in 10R80 transmission. Unpredictable shifting. Significant clunking while driving. Vehicle less than 1 year old and I bought it brand new. Issue has been happening since I bought it. Ford dealer ran TSB 24-2070 software update on it yesterday. This transmission is dangerous in my opinion and Ford should be held accountable. No warning signs, nothing at all. Dealer claimed there were no DTC-??s stored. Ford should be replacing this transmission and fixing the problem.

- Red Lion, PA, USA