Using the 1 pedal drive mode, I was entering my driveway, which is 90 degrees adjacent to the street I was on. My approximate speed entering the driveway was 2 MPH. As I was finishing the turn and almost straightened out, my hand accidently glazed over and engaged the cruise control button. My truck lurched forward and started to accelerate towards the garage door. I quickly stepped on the brake and the truck came to rest mere inches from the garage door. I believe the speed it was trying to accelerate to was 15 MPH when I had looked down at the dash. This is a big safety hazard. I have tried to recreate it and cruise control wont engage on slow speeds. I'm not sure why this occasion was different.

- Newnan, GA, USA

Instrument cluster went completely black. No speedometer or other vehicle information available.

- Boones Mill, VA, USA

Intended breaking at Highway speeds. On [XXX] in PA and [XXX] in PA and MD. On several occasions the adaptive speed control dramatically slowed the vehicle for no apparent reason. The dash showed a speed limit change when there was no sign indicating a change. Several times the change was from 65+mph to 35 mph. The drastic speed change required swift and dramatic driver intervention to avoid collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Alexandria, VA, USA

Bought an electric truck in May of 2023 that is frequently malfunctioning while on the road. Turn signals and hazard lights becoming unusable. Gauges w/ speed are turning off and on while driving. All safety features become disabled. Video of multiple occurrences are available and have been submitted to ford. Would someone please help me and atleast reach out to see the videos of what this truck is doing. I have extensive documentation of my attempts to get this vehicle repaired or off the roads through the BEV specialist. My emails are ignored and my phone calls are put in endless loops before being hung up on. I have been trying for 6 months to get them to make my truck safe. I-??m scared me and my family or possibly other motorist are going to be hurt if this situation is not fixed. I know I shouldn-??t keep driving it but I have to get to work. Purchased an extended warranty for thousands of dollars but after taking to 3 dealerships multiple times a piece no repairs to the computer have been made and they literally have documented they are trying a temporary method for -??testing-?? out unproven -??wire overlayment-?? to bypass an issue with a harness bc they dont want to -??condemn-?? an expensive module on the truck. The computers that control this electric vehicle are failing and I-??m scared what is going to happen when if completely goes out while I-??m driving at 70 on the interstate. If someone would please look at the service transcripts, my emails to ford, and videos of this vehicle malfunctioning I would be sincerely grateful and appreciate any guidance.

- Phil Campbell, AL, USA

This is something I've noticed a few times, it's concerning, and I'm trying to hash out what's actually happening. After reversing at slow speed (from a parking spot for example) and then shifting into drive, I've felt what appeared to be uncommanded throttle response. The cruise control engages as if it had been set to 15mph and trying to accelerate to that speed. Being in a parking space and shifting to drive, I was at a stand still. This morning, after backing out of driveway, slowing to a near stop, and selecting drive, it felt like the truck had a significant throttle engagement which I imeddiately had to brake. The cruise control had again engaged to 15mph and was green signifying it was active and accelerating to catch up to the 15mph. This occurs immediately when shifting from reverse to drive. The only common factor I can isolate to is when backing, if I simply shift to drive after slowing to a near stop, without braking, it engages. I cannot replicate and Ford says they are not aware of any issues.

- Raleigh, NC, USA

We have been having repeated problems with the dash freezing in place for several days needing a battery to be disconnected to reset the issue. When the issue is going on, the dash is completely frozen in place. There is no way to know how much fuel is left, how fast you are going or anything else from the cluster due to it not changing at all. When the issues were brought to the dealers attention, they were shown a video of the problem occurring. But were unable to replicate the issue and thus did nothing but notate they didn't see it happen. The vehicle is owned by the Law Enforcement agency and it is not feasible to have the officer come into the dealership when the issue is acting up. The primary safety issues we see is the possibility of the vehicle running out of gas on the highway and causing a accident. Speeding concerns since the officers have no way of knowing their speed. Maintenance concerns since even the odometer is frozen so there is no way to track when its ready for service.

- Decatur, TX, USA

Instrument cluster is freezing. No listed speed or any vehicle driving information while the vehicle is moving.

- Kalama , WA, USA

The contact owns a 2023 Ford F-150. The contact stated that while her son was at a red light, the vehicle jolted forward crashing into the vehicle in front without warning. The automatic braking system failed to engage. No injuries were sustained. A police report was filed. The vehicle was not towed and was able to restart. The dealer was contacted, and the vehicle was not diagnosed or repaired The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 46,000.

- Magnolia, TX, USA

I got into my vehicle and turned it on but the dashboard would not respond. On the advice of some Ford forums, I attempted a soft reset of the "infotainment" system by holding down the volume down + next track buttons and the center console screen restarted but the dashboard would not turn on. I ended up driving home using my phone as a GPS speedometer. After multiple restarts, I waited about 3 hours to try to restart the truck and when the dashboard suddenly started working again.

- Raleigh, NC, USA

The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to slow the vehicle, with the brake pedal was lightly depressed; however, without a foot on the accelerator pedal, the vehicle inadvertently surged forward. The vehicle returned to normal functionality, but the failure became a regular occurrence, almost causing several crashes. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Hana, HI, USA

Gauge cluster completely dark. Cluster is a screen type when dark no speed visible. No warning lights available for safety feedback. Driving without speed is very dangerous mileage u known as display shows mileage.

- Ellenton, FL, USA

When I use the cruise control and set it at a speed, it will maintain that set speed for a period of time and then the set speed will randomly jump up 10 to 20 miles an hour and reset the speed faster. So if I set it at 70 miles an hour. It jumps up to 80 or 85 and once even jumped up to 90 mph. The first time I told this to a Service person they told me that-??s normal. The car went in and supposedly they fixed it, but it is still doing it.

- Newport Beach, CA, USA

Instrument cluster is not starting up - completely dark.

- Meridian, ID, USA

The contact owns a 2023 Ford F-150. The contact stated while driving 45 MPH, the vehicle unintendedly accelerated. The brake pedal was depressed; however, the vehicle failed to decelerate. The contact shifted into neutral, and the brake pedal responded as needed. The contact merged to the side of the road. A local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 18,060.

- Itta Bena, MS, USA

My dash went completely blank while driving at night. The center console was still functioning normal. The headlights and blinkers were still functioning normal. I could not see my speed or any other data on the dash. It was still backlit, but the screen was completely blank. Turning the vehicle off and on did nothing. I found on a forum that this is a fairly common occurrence. This is very dangerous, not knowing my speed or any other data while driving. Also, none of the other safety features could be observed, unknown if they would function in an emergency.

- Saint Louis, MO, USA

When I started the vehicle the virtual instrument cluster was blank, therefore I could not tell how fast I was going, how many miles I could go before I needed to charge, start cruise control, and many other features only available on this screen. I tried to restart the vehicle, but the screen was still blank. Fortunately the screen worked again after I parked to go shopping for a period of time.

- Independence , MO, USA

Cruise control button only requires 1 touch to engage. old system required to turn on and then set. it would be to bad, however button is on left side of wheel and is easily accidently engaged. It has happened many times in 2 months of ownership. Dealer and ford won't act. this thing will engage i have had approaching curves and even stop signs. I'm very disappointed with 2 aspects of truck remote tailgate drop another hazard and cruise control. please notify ford of this problem.

- Hawley, PA, USA

Vehicle accelerates at low speeds when applying brake. It has happened 3 times in the past 6 months. Dealer was contacted and said no reports of this issue were on file. Most recent incident resulted in a minor collision.

- Gibraltar, MI, USA

On [XXX] as I was going in reverse the car started to accelerate out of control, I pumped the breaks and it increased speed, I then tried to power down truck and that did not work. My vehicle ended up going in ditch backwards and I hit a mailbox and ditch. Earlier in the week when I went to go from reverse to forward it felt like it was locked and then it would engage. I do not feel this is safe and will not ride the vehicle as I think there is something wrong mechanically with the truck. Police report will be uploaded in 1-2 days. My email address us [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Freeport, ME, USA

In this vehicle the instrument panel is an electronic display. This display did not show any controls, speedometer, mileage, warning lights, etc. It was black, with only the backlight on. This morning (Jan 10) on my way to work I noticed my instrument panel was not working. The screen was completely black instead of displaying the normal information (charge level, speed, etc).

- Baldwinsville, NY, USA